Don't use Green Team. My technician never showed up. I called the company three times, and they never got back to me. I rescheduled for the next day, and again they didn't show up. I called another three times, each time was promised a manager would call me back, but no one did. My house is upside down because I cleared everything off my carpets so they could do their job. I wasted two half days waiting for them. Terrible customer service. read more

Great job done with pet stains and dog hair. Plus, Terry is a wonderful person, punctual and professional. I am very satisfied with the job.

Found the Green Team carpet cleaning on Thumbtack. Needed carpet cleaning services for a basement flood. Reached out for a quote and received a response within seconds. An appointment was scheduled the next business day. Terry was punctual and very professional. Terry and his counterpart did a fantastic job. The carpet smells amazing and they were able to remove a spill stain as well. Very satisfied. They mentioned they do upholstery cleaning as well. I will be utilizing their services again. Would highly recommend. read more

DON'T DO IT!!!!!I was very disappointed in the service I received. After they finished they stated they could not fully clean it. I did explain over the phone that I wanted per-trement done, that did not happen when they arrived which is why it wasn't fully cleaned. They also walked back and forth on the wet carpet with their dirty shoes. They also left puddles of water on my wood floor. Wonderful over the phone but unprofessional in-person. read more

I called them on Thursday and they were available Friday morning. The staff showed up with mask on and were very professional. My carpet hasn't looked this good since I moved in my apartment 8 years ago. I will definitely be using this company the next time I need my carpet cleaned. I also will highly recommend Green Team Carpet Cleaning to friends and family. Thanks guys. read more

I had a good experience using this company in the past, so I called them again for some carpet and upholstery cleaning. What can I say, once again they were punctual and professional. They did a great job on both the carpet and upholstery & were done in less than an hour! If a company does good work and has good customer service, I'm most definitely a repeat customer - plus the prices were on point. read more

I scheduled an appointment for a carpet cleaning and no one ever arrived from the company. I called several times and left two messages, but never heard from the company. I won't be using this company in the future. read more

The carpet looked good after they sprayed water all over it and made it look good. When it dried it looked the same. I expressed my concern with the carpet and asked if it would get clean the OWNER who is the father said if it was not possible to get clean that he would let me know ahead of time. That didn't happen. I complained and he said he would give thw refund for THAT ROOM BUT when he realized it was the 2 biggest rooms on main floor he said it wasn't gon happen... i had to call bank to get refund. This company is a man and his sons and trying to work with black businesses got me bit in the ass again read more

Very punctual carpet cleaners. Great prices and excellent service!! I will definitely call them for service again in the near future.

Green team was very professional and prompt! They cleaned my sofa and loveseat along with the loose pillows and it looks just like new again. So refreshing to get good customer service !! read more

The Green Team Carpet Cleaning guys were exactly on time! They walked me through the process before they began. The team was very professional and polite. My carpets look great and smell really good too! read more

As promised, here is an update on the incident with these con artists. These scammers pretended to be cooperative by answering my sister's phone calls to follow-up on being compensated for the damages and even claimed they would write a company check and put it in the mail. That was over Labor Day weekend so we waited, figuring the check might have gotten held up by the US Postal Service due to the holiday. We still have not seen a check from these people. My sister has tried calling them and they do not answer. I am prepared to take legal action because these frauds should not be allowed to get away with damaging other people's property. Definitely do NOT do business with these criminals. Why won't Yelp let us give zero stars?! I would give Green Team Carpet Cleaning NEGATIVE stars if possible! read more

I found out about the company while out for lunch and saw their truck. They were very professional over the phone and in-person. They arrived early, charged lesser than the amount quoted over the phone and finished within 30min. My carpet looks great and smells refreshing. I am very pleased with their service and would recommend them highly. Thanks guys! read more

Do not do business with these people! They sounded so proffessional over the phone but that's where it ended. They showed up and asked to use my own personal towels to put under their machine when they should have brought their own. They left water all over my house after they left. My carpet was soaked and they weren't even here to clean it! I only had them clean a couch, chair, and ottoman. They said my furniture would dry in 2-3 hours. Not even close. It was still damp 15 hours later. They also left the dirty water from their machine in my toilet. I understand they have to dump it, but just flush it away! When they were finishing, I noticed that the ottoman was very streaked and asked to have it taken care of. They assured me that it was just the way the water dries and it would even out once dried. It was just as bad the next day so I called and left a message. I got no returned call and I ended up leaving 4 messages in 4 weeks asking them to fix their mess. Somehow I got him to pick up in the 5th week and we scheduled a time for them to come out and fix it. Big shocker, they never showed up. I left a voice mail and one week later, another big shocker, still haven't heard back. My ottoman is ruined and now I have to go spend more money to have it fixed. read more

Polite but horrible work. Cleaned only the top of sofa cushions; said people don't turn them over or move them. No sides done and didn't look cleaner at all. Haggled to get a redo to complete job. Ivory chairs were yellow and crusty when done. Had a second company come out who did fantastic work and were appalled by what they saw. read more

The gentleman on the phone was very kind, friendly, professional and patient with me. He answered all of my questions and made me feel as though he truly cared about offering their best services to me. I really appreciated it and wanted them to know! read more

Not sure what happened with the other poster but they were on time, courteous and professional. They cleaned my couch and area rug in about 30 minutes and left them cleaner than I thought possible at a better price than anybody I received quotes from. I would definitely recommend these guys for any of your flooring needs. read more

i'd flooded my carpet & was freaked out--there was a squishing sound when walking on it! gross. got an appointment quickly, and it was SO much easier than expected--they vacced up water, left me with a big fan overnight, then cleaned the next morning. no worries about flood damage/mold, and my carpet looks *great*. nice guys, efficient & effective. cleaning product used is called "odo-ban". read more