I reached out via email for an estimate. I described size and dog spots in details and he responds for me to do the math myself which came out to $288.00 for a 12 X 12 rug. I don't think that was right so I responded back to make sure.--Whether he was being rude or not, the price is still ridiculous and him not giving me an estimate is just unprofessional. read more

The Galaxy's Finest Carpet and Upholstery Cleaning - I'm not sure why he wouldn't just give me an estimate but... $288 for a 12 X 12 rug is crazy. - Carpet Cleaning Near Me - Chicago, Illinois

Galaxy's finest were out during the pandemic and did a fantastic job cleaning two sets of stairs and some carpeting for us. Matt did the work and was fantastic and managed to fix a couple of trouble spots I was unable to get clean. We couldn't be happier. I was just about to call them to arrange to do the stairs again when Jeff pinged me to check up and offer to schedule another cleaning. I took him up on it and Matt will be here later this week. read more

I am so happy with the results! Jeff is super nice and was really great to work with! I will use their services again for sure and plan to spread the word! read more

Jeff is incredibly knowledgeable and friendly. I know I can count on him to get the job done. I have used his services time and time again because of the quality of his work and his punctuality. read more

Jeff and Matt are incredible to work with! Our carpets had a lot of debris from remodeling the rooms so we needed expert carpet cleaning services from Jeff and Matt! They did excellent work and our carpets look great! Their prices are very affordable and they have some great deals! This is by far the best carpet cleaning company in Chicago! read more

I can't recommend them strongly enough. We have been using Galaxy's Best for years. We love them and have hired them for every carpet-cleaning job we've needed ever since we found them on Angie's List several years ago. We have hired them many times for carpet as well as upholstery cleaning. Our light carpet gets perpetually stained by two messy, young kids, a cat with bowel and digestive issues, two large Labrador Retrievers, and a mom who regularly splashes her coffee on the carpet. Our carpet is a mess. It's always a mess. But now we are looking to sell our home. Two Realtors came through and each said "Your carpet needs to be replaced. Get rid of it". I wanted to see if it could be saved. So I bought an Angie's List offer, scheduled Jeff to come out, and prayed for the best. Galaxy's Best came through for us -- as they always have, for years. Our carpet looks amazing. He saved us THOUSANDS in carpet-replacement costs by restoring our carpets back to practically new. You have to hire them. read more

Jeff takes pride in his work, he communicates effectively which made the scheduling process very easy. We are very satisfied with the job he did on our 12-person sofa sleeper. Jeff is knowledgeable about upholstery and made a huge difference in the condition of our sofa's upholstery and mattress. We highly recommend Jeff's upholstery/mattress work. read more

Professional, came in blue booties without being asked. Got stains out of carpets....and even added a quick destain on a rug we had. Nothing but praise. Only small thing, they said it would take 4 hours to dry. Left us footies till then, and the stairs took overnight. Might like to alert people to that. But once dry, looks like almost new...nice ! read more

I just had my area rug and white couch cleaned. I am amazed! Marlon, who works with Jeff, arrived on time and explained to me how the cleaning machine worked and what type of cleaners he was using. He also showed me how dirty the water was when he was finished with the couch. The water was even dirtier after cleaning the carpet! I can't believe I was living with all that nasty dirt. But not anymore. It all looks great and I couldn't be happier. I also have to mention that the price was more than reasonable. I know because I called many places for quotes. I'm glad I decided to go with Galaxy's Finest. I will definitely be using them again. read more

They cleaned my white frieze carpet and white upholstered chairs yesterday. A plus. The carpet dried in 2-3 hours after they left. Very very thoroughal. Very pleased. I will call again. A good carpet cleaning service (when you have peeing puppies) it's worth is weight in gold. Affordable -reasonable --very nice fellow came out. And sorry, but I also am an Angie's List member (they gave me 10% off because of that) and I'm not sure what the person below is talking about...I mean I've used three-four other carpet cleaning services --same price as Galaxy -- not as good. Too sad that you had a bad experience, but these people are GOOD! read more

Thank God I found Galaxy's Finest, in the October issue of, "Chicago Magazine, Where To Get Stuff Fixed". I hired Galaxy's Finest for upholstery cleaning. What amazing great service and price! I was going to sell my couches because they were beyond worn. Chicago Magazine had write ups of a few places so I began my research. I looked up reviews online and called several places then made my decision. My decision was an excellent choice, not only were they cheaper than the other guys they honestly delivered. I have 2 huge couches and an overstuffed fabric ottoman they charged $75.00 per couch and $25 for ottoman! Keith came by and was very prompt, courteous, and professional. He took out the wine stain combined with a fabric dye from dark clothing that I had desperately tried to clean myself a million times! He took out marks and smudges I had just given up on ever coming out. Keith took his time and explained how to take better care and how often to clean (I kinda know that, I just didn't know who to go to). He used a sanitizer to disinfect and eliminate odors and my couches look and smell wonderful. I am so happy, Thank you Galaxy's Finest! read more

Jeff and Galaxy offer the best service I have ever received - thorough, professional, informative, FANTASTIC. This is a company that has an old-fashioned pride in its work. His prices are competitive and are an incredible deal when you consider how much BETTER their service is than many other cleaners. He also took the time to advise us on what was necessary and what really wasn't - all to save us money. (We were over a barrel, and he could have easily had us order all sorts of unnecessary work - but he is an honest man.) Jeff came to try to restore our home after a serious heating/duct problem had deposited soot in every room of the house, saturating several of the carpets -- and the wall to wall carpets are all beige and white. Not only did Jeff get the gunk out of all of them-- wall to wall and area rugs -- but he arranged to come back to get the one carpet that was too soaked with gunk to come completely clean the first time. After he did such a terrific job on the disastrous carpets, we had Jeff come and do all of the upholstery in the house. These are sofas and upholstered chairs that had survived 5 kids -- and Jeff made them look nearly good as new. He is great with kids, patient with dogs, and a delight to have in your home. Could not be happier and more grateful to him for restoring our home! read more

Can I give them a 10 star review? I have used them a couple of times and will continue to use them. If you want professional carpet cleaners call them. If you want people that will quote you a fair, honest price and show up promptly; call them. If you have pets; CALL THEM. I am SO glad I found them on Angie's list- they have done an amazing job cleaning my carpets. I wish I would have found their services sooner...would have saved me a lot time, $ and frustration with the incompetent services I hired previously to do the work. read more

After searching Angie's List, I saw that The Galaxy's Finest had lots of excellent reviews so I called them. I reached Jeff on a Friday afternoon in the car. He pulled over, asked about the details of my job, and quoted me a price. He was able to quickly schedule the job for 7am the following Monday. He helped me rotate my wool 18x10 area rug, explained the process, and used a specialized hand tool to pre-treat the high-traffic areas. Then he meticulously went over the entire carpet. Excellent job and I refer him to anyone that wants high-quality professional work done at a fair price. read more

So today, almost ***SIX YEARS*** since I've had **any contact of any kind** with this person, he sends me this YELP message: ----------------- Subject: JERK "are you still being a douche to everyone?" ----------------- WTF? I didn't even know who it came from, since he sent it through his personal Yelp account of "JEFF K." Only by coincidence did I discover, from an old message I have, it's the owner of this shoddy carpet cleaning business who cleaned my mom's carpets back in 2010 right after she went into a nursing home. Really? Who's the "douche", I ask? The guy who cheats the sick 85 year-old woman out of $200 for the worst carpet cleaning job you'll ever see, then carries a grudge for **SIX YEARS**, or me, because I wrote an unfavorable but perfectly accurate review? I ALWAYS WRITE FAIR AND ACCURATE REVIEWS that reflect my personal experience. I've never even met him in person. My one and only transaction with him was for mom's condo. There's more too: His "JEFF K." account has written 3 reviews. All are 1 star reviews. AND ONE OF THEM IS FOR A COMPETING CARPET CLEANER! Unreal with this guy. EMPLOY HIM AT YOUR OWN RISK. read more

Both Jeff and Keith have been to our house to clean carpets and the couch. These guys are great -- easy to reach for booking, on time for appointments, personable, thorough, good prices. In particular I appreciate how the process fit right in with our totally insane schedule. I placed one call to make the appointment, no runaround or multiple calls. And on the day of the appointment itself Keith was in and out efficiently, cleaning up very well after himself and leaving the house just in the state he found it (but with clean upholstery). I definitely recommend. read more

We've had Galaxy's finest out about 6 times to clean carpets. We are always very satisfied. Last time, as always they did a great job in our place but also took out a ground in mess of stains that had a spoiled milk odor in the common hallway entrance from the outside to 2 condos. All condo owners were very pleased with the results. The carpet looked and smelled great when done. They are coming out to clean carpets tomorrow and I will follow up with a new review within a week in the case the results are not 5 star. It's going to be a difficult job again as our 110 lb. dog was sick & had BIG accidents all over (that's probably enough detail) and this has to happen just before Thanksgiving!. Galaxy's Finest to the rescue!!! read more

Jeff quickly replied to my request for availability and pricing, rang my bell at EXACTLY the time he said he'd arrive, charged a very fair price and asked me to walk around with him to see his work prior to leaving and cleaned up after himself. He obviously has a huge amount of pride in his work. I saw the review from Jay W. and can only say - wow. Based on my experience, well... I don't want to insult another reviewer, so I'll leave it at that. I am one of the MANY people that gave Jeff a great review on Angie's list. He's a good, hardworking guy who takes his work very seriously and is extremely conscientious. Thanks, Jeff & Galaxy. read more

Extremely professional and honest, you won't find a better upholstery cleaner in the city. Jeff is very friendly and makes sure you will be happy with his work. Highly recommend for all you upholstery needs! read more

Jeff is a true professional and our carpeting.....16 years old at this point...continues to look as fresh and clean as the day we moved in. He clearly loves what he does and that makes having him in our home a pleasure. We will continue to use him in the future. read more

This was our 2nd time in scheduling their services for carpet cleaning...and it was as a good as the first time! Prices are fair, work was thorough and results were great! Would recommend! read more

Jeffrey was a pleasure to work with. The carpets look like new. Highly recommended!

I have used Galaxy's Finest for years and they never disappoint. I have used them a lot in recent years because of dog issues, and they leave my carpet looking fabulous. They could not be more responsive, prompt and considerate. They also gave great advice about maintenance between their visits. I recommend them highly. read more

I was so happy I picked this carpet cleaning service. I have 3 cats and my carpeting really was in need of a good cleaning. Jeff was amazing. Right on time he used his portable cleaner which worked prefect for my house. Took a couple of hours, everything looked great. He deep cleaned all the areas I pointed out that the cats had made a mess . When he was done it just felt so clean and smelled so fresh! Just a really nice guy and couldn't be happier! He will be back again next year for sure! read more

Did a great job with the carpets they look fantastic, on time and friendly.

Job well done! I found it very easy to schedule a couch cleaning with Galaxy's Finest. They were flexible with scheduling and lived up to the positive reviews I'd heard from friends. Keith came on time (even a little early) for the scheduled cleaning, and thoroughly explained the process to me. He provided the costs up front and was honest about what spots could be removed or not. He was friendly and personable throughout, and made a point to keep the area clean as he worked. He also gave me an estimate for carpet cleaning while he was there and I'll likely use them again in the future for that. Keith called the next day to follow-up on how the couches looked. I think the service (and customer service) I experienced with Galaxy's Finest was top notch! read more

these guys are great!!!!very nice and friendly, and get the job done without any hassles, and don't overprice..Keith goes out of his way all the time. I have been getting my carpets cleaned since 09 and I am always extremely happy!!!Jeff is great too!Highly recommended by me!! read more

I've been using this company for 3 years now and they always do an amazing job. I have 3 kids and a dog and they never fail to make my carpet and upholstery look fantastic. I highly recommend them to anyone!!! read more

Boy, you can't ask for better service than this. I got the appointment I wanted, they reminded me the night before, came ten minutes early (!) and got to work. I had two pieces of furniture done, carpeting in two rooms and a long hallway, and the common area carpeting of our condo (three floors and two landings). All was done quickly and efficiently. They explain everything and are gone in a jiffy. this is the third time I've used them and they have my loyalty (and recommendation) read more

We have used Galaxy's Finest Carpet & Upholstery Cleaning several times to clean tacked-down carpeting in rental units (sometimes a tough job, as tenants are often not as careful as homeowners). I'm always impressed at how well the carpets look after cleaning, and we have even received complements on their condition from new tenants at move-in. Arrival has always been on-time, clean-up has always been through, and we have received a lot of useful advice about how the maintain the carpets between cleanings. read more

Jeff trekked all the way from the Northside down to the southside to help us with a couple of rooms. He was punctual and professional. Called the day before to confirm. Once he completed the work he texted us to make sure we were "thrilled to tears." He displayed a true love of his work and is very proud of what he does. read more

This is the first time I used Galaxy for carpet cleaning and it won't be the last time. Jeffrey showed up right on time and within 2 hours our 4 rooms of carpeting were professionally cleaned. Now there were some spots on the carpeting that others could not remove but with Jeffrey's cleaning equipment and his know-how, these so called unremoveable spots disappeared. I have to say, we were very much satisfied with the results. I would highly recommend galaxy's services! read more

Working with Galaxy Cleaning and Jeff was great! He was able to squeeze us in and worked within our needs! He was professional and thorough! Great job. Highly recommend! read more