Dismiss the 1 star reviews of people who haven't even been in the facility but rate based on…read morehearing something. Avoid meandering stream of conscience drivel without a point. My wife had a stay here and I was there with my son today. It was the same high level of service with added amenities. Jennifer processed us in and it was quick and easy. Adysson got us back quickly. Jeremy was knowledgeable and answered all concerns. Madison shared a personal story that was very helpful. Rachel took us through discharge, so of course we were happiest to see her. :-) Having been to many local facilities both civilian and VA, this place is the best in my opinion.

I am writing this review to shine a light on the amazing staff members at Hospitality ER…read more Regardless of the circumstances of my visit, the kindness I experienced here was nothing short of exceptional. I want to thank , Kerrigan, Jennifer, Austin, Manny, Abigail, Krystal, Hanna, and Stephanie. They were welcoming, and provided me with the absolute best customer care. They made me feel seen and supported during my time there. While every medical visit has its complexities, these people are the reason I felt cared for. Thank you for your kindness.. I may have missed a name or two, and if I did, I am so sorry . please know that the kindness from the whole team did not go unnoticed and I'm so thankful.

I was here today for the first (and last) time for a blood draw ordered by my doctor. The lab…read moreshares a lobby with a kidney specialist clinic. When the receptionist asked me for a urine sample and directed me to the lone bathroom in the lobby I had no idea the level of nasty that awaited me once inside. The bathroom was covered in what I innocently thought were rust marks. They weren't rust marks. Feces covered the walls, toilet paper holder, safety bar, soap and paper towel dispenser. Every single thing a person might need to touch was smeared with waste. Returning to the receptionist I explained the state of the bathroom. Her response was a bored, "Yeah, it gets gross in there." At that moment a staff member called me back. She asked how I was and I explained the state of the bathroom. Leaving me where I stood she walked into the lobby and opened up the bathroom door to peer inside. Walking back over to me she apologized and told me that she would clean the bathroom just as soon as she finished my draw. I asked her. "Aren't you the phlebotomist? Why are you also responsible for cleaning human waste off the bathroom walls?" She answered that no one else would do it. ‍ Unreal. Absolutely filthy, incredibly disgusting, not to mention a biohazard situation inside a medical facility. When I left here I actually called my doctor's office and informed them about this lab. They were shocked and told me they would stop sending patients here. Negative stars. I do NOT recommend. #CPL

I had to go to the emergency room on Saturday, October 11, 2025 and the treatment and care that I…read morereceived while there was top notch. My RN nurse Amy was professional but personable. She was also very nurturing and compassionate and she cared for me as if i were her only patient. But....the doctor who treated me went above and beyond in my opinion and he made me feel like a person and not just a patient. His name is Dr. Freimer and with the exception of a couple of other doctor's ive seen there, he is the ABSOLUTE BEST!!!! He was so attentive and compassionate. He took the time to actually listen to me and then did what he felt was best for my care while accepting my input. He was thorough and extremely kind and I am so thankful that he was the doctor who was there that day. He restored my faith in believing that great doctor's who actually listen AND give the appropriate individual care still exist. So THANK YOU DR. FREIMER for being exactly who you are! I pray that God blesses you tenfold for using your gift for the betterment of mankind.

I have used several OBGYNs in Longview and Dallas and Dr. James Dozier at Christus is hands down…read morethe best doctor I have EVER been to. He is genuine, he listens, he is calm, patient, and kind. On top of that he is extremely intelligent. He knows what he is doing and made me feel secure when delivering my child. The city of Longview is blessed to have him. I can't say enough good things about him. I truly wish all doctors were like Dr. Dozier.