Stitching on state is the best shop to go for sewing machines, fabric, embroidery, or anything…read morerelated to this art. The staff is extremely helpful..willing to answer any question, and address any issue you may have. Mike, the owner and repair person works wonders repairing machines. I purchased a TOL pfaff at another shop. It did not work properly until Mike fixed it. The next machine I purchase will be from this shop.

It's really too bad this store is going out of business, it's beautiful. The staff is amazing, but…read morethe owner ...... not so much. We waited over 45 minutes to buy an old, used machine (and it was OBVIOUS that we were waiting) just to watch her walk away to tend to other customers when we were there first. The attitude was ridiculous

What a fun adventure it is to step into the Trading Post. I've been here only twice, but the…read moreselection of goods and prices are great. I have found a vintage band tee in great condition, a replacement M12 Milwaukee charging dock, and an MXR distortion pedal all for incredibly fair prices. The staff are very helpful and friendly as well. The kitty that roams around is a huge sweetheart!

I like how they have good selections on good vinyl records and old school music and a track tapes…read moreand video games and lots of retro stuff good service and good prices and lots of books series video games Nintendo's Atari, etc.. I'm glad my friend introduced me to this place Over in Crystal Lake on 14 so if you guys wanna go check out the trading post it's on 14.

I'm updating my review because Christina reached out and went to great lengths to make things right…read moreafter seeing my original feedback. While the work didn't fully meet my expectations, I want to give her the highest praise for her graciousness and dedication in correcting the situation.

Family, friendly atmosphere. Work is very well done. Has more than one location.. creative in their…read moredelivery of the pRoducr

I have gotten my sewing machine repaired there twice. I just noticed that they sell fabric in the…read moreback room! I was not made to feel really welcome when I asked about the fabric or other sewing machine supplies. They did a great job repairing my Singer machine, I know it isn't one of the expensive models but it works great for me. But if I was a sales person I'd be engaging walk in customers with questions about their sewing projects and trying to sell them something else or offer a class that's coming up. Maybe they don't need the business?

I'd shopped at the Carpentersville location a few times and was 'helped' but never serviced…read more Engagement limited to what could only be described as transactional. No interest in my projects or the products they could provide. No interest in me. They even serviced my machine.- but when I inquired about the screw that was lost either in my sewing room or in my actual sewing machine, they couldn't tell me if it was or wasn't found. I recently decided to drop in and pick up some thread for a project I was excited about. After describing the project that potentially could use up to 50 different colors, it was met with a very less than enthusiastic 'oh'. I was directed to an amazing 50 cent a spool thread sale. I naturally started digging for every color possible. The manager started taking out threads that I 'didn't need.' I have 2 sewing embroidery combo machines, a serger and a 12 foot quilting system that resides in what used to be my living room. I assure you, I need thread. But some were for hand quilting. Now, I'll never understand hand quilting...but I do know that I've got two hands should I ever find the use for a 50 cent spool of thread. In our mostly one sided conversation, are grunts and mumbles even considered conversation? I mentioned that I had sent an email about my machine and I didn't receive a reply. Emails checked...oh...that's the other store. Does that store not answer emails? (They do not). I emailed 9/24. This visit was on 10/2. Email forwarded to the 'right' email that still hasn't received a response. Essentially being a bored house-husband that loves to sew, I set all that aside and ventured out to the Woodstock location. What sewist/embroiderer/quilter/serger bored with lots of money man wouldn't drive several towns over for the chance of getting a 50 cent spool of thread? Even if it's for hand quilting? I walk in- explain that I had been at the other store, explain why I was there, and with wonder in my eyes I stared into the blank gaze of a woman saying 'nope, no 50 cent spools of thread here.' The next 20 minutes we spent...oh..we is me and Mr Money Bags...we pull out bolts...look at patterns, compare colors....then we leave. Customers leave. That's what they do. I'm the type of customer that will tell you why I'm your customer...and why I'm not. So, I did some research. Found owner emails on the Better Business Bureau. Found it odd that the emails listed several versions of a Sewing Concepts domains - but their current 'receive only no reply' emails are sbcglobal Hmmm. Not one to back down, I'm armed with a name. So I email...again...inquiring about Lynda and or Doug Remmers. Surely they'd like to know what's going on within their walls. Would it shock any one to know that the blank gaze that I'd looked into was on the face of Lynda? I'm not sure why I left every encounter with this company feeling 'unliked'. Could be that I'm a man. Could be that I'm a gay man. Could be that I simply have a minimum expectation of consumer engagement and who I am and who I am not willing to give my money to- 50 cents spools be damned. You've been in business for a while, my thousands and thousands of dollars spent on my little hobby may not even matter to you. It clearly matters to me. And probably to customers that enjoy respect, follow through, honesty. Oh...and you'd have seen more of my money, but when I watched you order the ruler that I needed from your Amazon account...it just showed me that I can cut out the middle man. One last thing...50 cent spools sales has to be one of the stupidest decisions ....ever. Quilters buy half completed quilt tops, scraps that should be used for dog beds, and everything in between. We'd pay ...75 cents ...at least. Now, imagine if it was applied to my $50-50 cent thread spools. Maybe with the profits you could get the type of emails that have a REPLY button

Under New Ownership! Dont let the past reviews turn you around!…read more I came in with a very last-minute engraving request for my boyfriend's going-away paddle gift, and he absolutely came through for me. He didn't have to take it on, but he fit me in and got it done within an hour, which completely blew me away. The customer service was amazing -- kind, understanding, and you could tell he genuinely cared about helping me make the gift special. The engraving itself came out awesome! So grateful for the help. I'll definitely be coming back here for any future engravings highly recommend supporting this shop and the new owner!

Terrible experience, take your business elsewhere…read more I arrived during business hours with the item to engrave and clear instructions. Discussed the project, agreed, and shook hands on a price ($60) to engrave the item. When I got home, I received a voice message stating owner forgot to include a $15 "set up fee". This was a red flag. I grew up that if you shake hands on an agreement, you honor it. This business owner was not raised that way. As I had already dropped off the item, I let it go. Two days later I received a call asking if I wanted metal plates mounted on the glass piece I requested engraved. I declined, and it seemed weird he would ask me that as we already outlined what I asked for. Received a call the following week the piece was ready for pickup. Upon inspection I immediately saw each engraving was visibly off center, anyone would notice this. I pointed it out to him and his response was "I will have to ask my employee about this, I did not even review it before you arrived" That is flat out lying or incompetence. I told him it was too late now as there was nothing that could be done to fix it (as it was engraved in glass, and the recipient declined the metal plate option). He said "let me get you a deal on this". He offered me a deal on his poor service, on a piece I brought in, that he ruined. I firmly refused, because at that moment I knew I was going to leave this review and I wanted nothing on my conscience. He asked me who the item was for and if they were a perfectionist?" The fact that a person who specializes in engraving, his SOLE JOB, asked me about whether or not the item recipient was a perfectionist after he provided visibly sub-par work is astonishing. It is clear to me now the metal plate option was a cover up for his blatantly obvious mistakes and that is not acceptable. He did not own up to the mistakes and should be embarrassed and ashamed as a business owner. After reading other reviews, it appears this is standard operating procedure for this individual. Save yourself the disappointment, frustration, and lies. Mistakes can be forgiven. Dishonesty, bad business practices, and poor ethics cannot.

When we printing our wedding invitations, we quickly found out that many places could not handle…read morethe paperweight of the paper we had ordered. Minuteman Press came to the rescue. Samantha was extremely helpful. After a small mishap with our wedding envelopes, Samantha helped make it right. And they were helpful determining the right font, as well as patient with our many changes to the address list.

I run a very small business and have used Minuteman in CL for several small print advertising…read moreprojects. Each and every time I have done business with them they have done an extremely professional job and done it with a smile! The last advertising piece I just picked up was designed by Pam and SHE DID A FABULOUS JOB!!! Not only is she a talented graphic designer but she was just as pleasant and nice as can be! Samantha, the owner, is very pleasant herself and runs a very nice business. Thanks again to all!

I had a great experience with The 3D Crucible. I reached out to them for a custom order for…read moreconnectors for my tomato support system. I heard from Jeremy immediately. He was responsive, accommodating (met me closer to my home for my convenience), and very knowledgable. He made the connector in several materials until he was satisfied the product would perform optimally (and it did). The price was so reasonable given all the time I know he spent on this project. I would highly recommend the 3D Crucible for any of your printing needs. Jeremy is a pleasure to work with.

Great service, great people, great selection. They helped me with amazing discounts on anything…read moreoffice supplies related, with great deals on everything.