these guys are the best! i have a cyberpower gaming pc and microsoft would not update my computer…read moreto windows 11 despite it being only 5 years old! plus, this "gaming" computer would crash every time i played any of my games!? these guys were able to update my computer, and stop it from crashing during game night! plus, they were super nice, and when microsoft tried to "update" wondows 11 it crashed my computer, i called, they fixed the problem free of charge, because they stand behind their work. as a bonus, angel (the texh who took my computer in) gave me a cool one piece screensaver!! (i love anime/one piece)! i would whole heartedly recommend these guys. sorry about all caps, but for some reason the app would not let me turn it off!

I highly recommend this shop for any laptop, computr or cell phone repair work !!! Brandon is very…read morenice, helpful and highly knowledgeable in finding the problem and fixing the issue. Excellent customer service !!!

Great service and timely delivery. Will use this business again. I recommend Oleg highlyread more

We have worked with Oleg of The Valueline Computer Services since 2015. He is very knowledgeable…read moreand a fantastic problem solver. The technical skill and intuition are second to none, Highly recommend. Wouldn't trust my business hardware and software to anybody else.

Worked with Monica and her team on an issue with an iMac hard drive that would have cost a fortune…read moreat the Apple store and they were awesome. Great communication, service and will recommend and use them again in a heartbeat for any computer or networking need. Thanks a ton!!!

It SUCKED! It was a COMPLETE waste of time. They did NOT respond in a reasonable time! I went to…read morea reputable alternative! How's that?

I have purchased two computers from Waukegan Computer. Both times the encounter was great. The…read morestaff is professional, experinced, friendly, and extremely helpful. They listened to my needs and made sure I received the right computers. It feels so good to buy equipment that is recycled. And, when I had a small problem setting the computer up, they went above and beyond to help me get it functioning. I will never go anywhere else to purchase computers or peripherals. Thanks to all the staff.

I purchased an item through one of Waukegan Computer LLC's eBay stores ('Off-LeaseDeals'). After my…read moreoffer was accepted, the order was cancelled, and I was later told the item had been sold in their store instead. This was frustrating and left me without the product. I would advise caution when buying from their online stores as orders may be cancelled if the item is sold elsewhere.

These guys saved me. My external hard drive crapped out on me one month after the year warranty…read more It had all my pictures, music and documents. So pretty much everything. I looked online at the cost of getting this retrieved. Let's just say at Christmas time, those prices make you want to cry. I had seen this place but never had a need. But I went on line and sure enough in their huge list of services they provide, data recovery was listed. I emailed them on Sunday (early evening), later that night I already had a reply. On a day off for the store. They told me they could try to get the data off and if they were unsuccessful they would help me get it to another company to try. You can't beat that for service. So I dropped off the drive Monday night. Tuesday afternoon, I got a call. They were getting really positive results. It seemed as though they were going to be able to restore most if not all of what I lost. They decided to let it continue to run. They asked me how I wanted to get it returned. Whether I wanted to buy a new drive elsewhere or one of theirs. At that point I turned to them for advice. I obviously didn't want to have this happen again. So they offered me a large external drive with a 3 year warranty. They handle the warranty portion for you. They transferred all my data to this new drive. And all of this service for $350 at a local vendor. Just to give you a little understanding of what I was quoted online for this service (without the external drive) was in the area of $1000- $1500. And that was to mail it out and insure it on top of that. So needless to say, I am extremely pleased with Build-A-Comp's technical work and customer service. Just FYI, if you are pc gaming person they make very cool pc's. I know nothing about them, but based on my experience, I would expect a great machine. I highly recommend these guys. Thanks.

I had a great experience here!…read more The staff was very helpful and resolved my problem quickly and at a very reasonable price. I would highly recommend friends and family to Build-A-Comp in the future.

MacNician is simply Amazing! While the Apple Store is fun to visit, they cannot simply accommodate…read morethe every day person's budget for fixing their aging Mac! A few examples: Screen is broken on a MacBook or you need a new battery, Macnician can fix it for a reasonable price very quickly. If your machine is not worth fixing, Brian will help recover your data and migrate it to a new Machine... and guess what, if you can't afford a Brand new Mac, Macnician has affordable refurbished Macs available with a warranty! If your machine has life left in it Brian will also take it on trade towards a replacement, or help recycle or donate it. Just need IT advice, Brian has it to share! I've been using Macnician for years to help me with all my Macs, for both, software and hardware help and recommend you all give Macnician a visit.

Really disappointed in Macnician. We had a full house Ethernet system set up including a Ubiquiti…read more We were told at the time that the set up would include tech support as well. I have needed support maybe once a year but find it very difficult if not impossible to get answers and his rapport is very poor.

I came in here with a broken iPhone screen that needed some TLC. I have an upcoming trip and hoped…read moreI could get it done in time. Well, this place is the best! I dropped it off in the early afternoon and it was done in a hour!! The kind employee was fast and friendly and was definitely busy with lots of repairs but he managed to handle the front and back of the storefront with ease! Quality and customer service is evident here. Thank you!

I had a wonderful experience with working with Wedge today…read more I was having an issue where my iphone 12 speaker crapped out. Apple wanted to charge me $500 for the repair. I called every repair place within a 10 mile radius to get quote for repair which ranged from $70-$130 from 3rd parties. Most of the techs I spoke to gave me a warning that when repairing the earphone speaker there was a risk the the face ID cable will be damaged beyond repair. When I Called 911 tech, they assured me that this was not the case. They got me fixed up in less than an hour for $80 and everything works beautifully. You can tell that Wedge has a passion for the work that he does. 10/10 would recommend

I cannot say enough about this place this guy Jerry goes above and beyond anything I've ever…read moreexpected he busted his butt for me to get my computer fixed he did so much and I am so grateful to have found him I've used him for several years now and he's the only guy I will ever go to hands down this place you could see he loves his work it's amazing the job he did for me and I can't speak enough about it words don't give it enough praise I will recommend everybody I ever met that needs computer work or wants a computer to go to this man

For those who live in the Lake Zurich area, or passing through, know how lucky we are to have…read moreJerry. He is a genius; reliable, fair with pricing. I truly don't know what I would have done the times I needed his help. This included twice buying a refurbished computer from him. Both were like new at a fraction of the cost.