Phil came out, diagnosed and repaired a problem with my heater that two other companies could not…read morefigure out. He is a great technician, does excellent work at fair price. I personally recommend him to everyone.

Phil replaced my heater and AC last week. On time and expertly done. Phil is thorough and doesn't…read moretake short cuts. A few years ago, he replaced an auxillary gas line that apparently wasn't originally installed to code. Though it required much more time and labor than quoted, Phil did the work as quoted. I highly recommend him!

Great service! I called Saturday about my AC leaking and a technician came first thing Monday…read moremorning and fixed the problem! The technician was friendly and knowledgeable and was in and out in 30 minutes! Would call again work any other issues!

Their construction division installed new windows. Thankfully I had a ring camera because their…read moreinstallers didn't know what they were doing. They came back and fixed the installed but promised to oversee all work. That didn't happen so now we resorted to a warranty letter which they tried to shortcut. Their workers did a poor job of cleaning up after themselves and also used the restroom but didn't flush the toilet. Very disappointed for spending $13,000. I would not recommend for any services if this is how their ownership allows this to occur even after numerous conversations with them.

Great knowledge, ability and experience. Byron the owner of Outlaw Heating & Cooling is a true…read moreprofessional. His decades of experience saved me money and the need to buy a new heat pump . Byron fixed my existing unit and saved me a ton of money . Call outlaw today for install , repairs , cleaning, residential &commercial, air conditioning, heating,heat pumps , water heaters , 24 hr emergency service , fully insured, free estimates. Highly recommended!

They are my go to company. I've used M&M 5 separate occasions at 3 different properties. 2 were…read moreplumbing and 3 were heating/a/c service. Very professional and responsive. Techs were great. Bill paying online. Good prices. I highly recommend them

Dedicated service at a good value (as plumbers go...;-)…read more Needed the kitchen sink faucet set replaced after some years of service. Moen provided a FULL warranty replacement set (Moen rocks!) and Dominic the M&M guy installed this handily for a reasonable charge. Some months later there was an internal issue with this part as well as a number of house plumbing issues that I figured to address at the same time. Brandon and his other brother Brandon set about these other issues but noted that the sink needed a specific Moen replacement part. Meanwhile, they tackled the house pressure regulator, which had been a real challenge for a prior plumber for some reason. Brandon measured the outside pressure and matched this up so our showers were still able to provide the same oomph. This was the root problem to our "water heater issue" - which included relief valve output due to surges. Unfortunately, we still had to buy/install a new overflow bladder. At my request, they also checked all the valves under the sinks and toilets for operation and leaks to see if they needed their packing adjusted or to be replaced. Note: After years of non-use, the typical valve used has packing that can dry and pull back leading to a leak. You can simply tighten up the screw on the front to tighten the packing. If you do replace this valve - go to a better quality ball valve design choice. We also had a significant leak in one of the exterior hose valves - had these replaced with the newer long-valve design that places the shut-off point internal to the house rather than right at the handle. We had them switch out the other one to this, as this will reduce the chance of cracked pipes (and possibly a very soggy cellar) from freezing. Dominic returned and facilitated communications with Moen and eventually did a re-installation. Moen provided an assembly and eventually express shipped a WHOLE NEW faucet set to get this problem solved. M&M was kind enough to significantly discount the charges on the faucet troubleshooting and re-replacement.

I do not recommend at all. I was not going to leave a review because I was refunded part of what I…read morepaid. However, I would not go with Berks Plumbing. It was overall terrible experience and as time goes on I realize it could have been catastrophic if I moved forward with them. I had a clogged drain and got an invoice from Essig on what it would cost to move forward with what was needed. Essig was at my home for several hours trying to clear my drain line. Did not try to upsell me on anything I needed. Jim was absolutely fantastic and straight forward and has proven to be a man of his word with Essig plumbing. I called berks plumbing for a second opinion and hydro blasting because it was recommended from a friend who is a plumber on the west coast after the traditional snake from Essig was unsuccessful before going into the foundation. Mike from berks plumbing quoted me at $2000 for hydro blasting and to clear the drain. However said if I bought a $4200 he would only charge me $1,100 for the hydro blasting. Beware single ladies, he is going to say run it by your significant other. I thought it was considerate at first, however, after sharing my experience with other members of the community, this is how he works even when he worked at other companies. Mike is a sales man, he cares about taking your money for the lowest quality work. He sold me on the water softener system, that I did not need and was not in my budget if I needed my pipes replaced at $8,000. He told me it would be beneficial to reduce further erosion on my old cast iron pipes. He assured me the hydro blasting and water softener would solve my issues. And I did not need my pipes dug up in the basement and replaced. I DO AND WHEN I SAW WHAT I SAW WHEN THEY RAN THAT CAMERA I KNOW BERKS PLUMBING SCAMMED ME!! They came out the first time, "ran a camera" (it never happened) and somehow what Essig couldn't get through, they chain snaked and claimed it was hair and lint and "successfully removed the blockage". When I asked Ardie, the plumber Mike sent for the job, to see what was removed from the pipe that was causing the drain issues he said he got rid of it already. Then I asked him what he saw on the camera and if there was a lot of erosion and he said "it was just dark". Ardie said he ran a small load of laundry and there was no issues and I was good to go. I ran a normal load of laundry in my washer and it backed up into the utility sink. Mike sent Ardie back out to correct the job. They came back out and I demanded to see what was going on inside the pipe. They used the same camera and as soon as they got in the pipe there were several holes in my drain line. Water was going under the foundation of my home and the pipes absolutely needed to be replaced. They didn't do their job properly the first time, I did not need it snaked or a water softener. I needed them replaced as Essig told me. Then when I informed Mike I was going with Essig he completely bad mouthed them. Said they do shotty work and will try to upsell me on everything. Coming from the guy who did just that. He lowered the price of the job and wanted to do it when I wasn't home. Red flags all around with him. Then he called me several times reducing the price of the job. I told him it wasn't about the money anymore that I was not confident in their ability to do the job. Mike was going to do it the next day. I live in west reading where you need a permit to do this type of work. He wasn't going to get the permit. He also told me the floor drain doesn't get replaced because they're obsolete which is also not true. I have text messages and I have a recording of the conversation between us. That's how unsure I was about this company. I would steer clear. The employees are unprofessional and their work is not of quality. They want your money. That's all, in my experience.

Our bathroom tub faucet was dripping. We called Berks Plumbing Specialists and they arrived within…read morean hour. The technicians were very courteous and answered all our questions. They were very knowledgeable and made sure we were satisfied with the work they were doing. We will use them again.

Didn't realize our heat pump wasn't working for months using emergency heat. Chris came and put in…read morea new system, gave us a good deal and didn't try to give us a more expensive unit, didn't upcharge labor like a lot of other quotes we got. Works better and we like the unit is smaller/looks nicer and works better than our last. We told him what we could afford and he gave great service, got done fast and stayed in our budget. It took him a few days to order the parts then two days to do the switch.

This guy is a legitimate professional! He came out to my home and introduced himself before…read moreentering my home!, Came in and went right to work. He communicated everything he was doing, explained what was going on with my Central Air, gave some suggestions as for what to do with our 2nd floor because it has poor air flow with no return vents. This guy went above and beyond. He didn't have to go upstairs and check our vents after he fixed our central air issue and he didn't have to suggest anything to help us with keeping the 2nd floor cooler! He was very friendly and did not rush. He took his time and made sure he he did the job right. He also was very friendly with our dogs. We have 4 of them ! He just made me feel comfortable and confident with his work! I appreciated his time and business!! After dealing with a very unprofessional person yesterday and got no answers and nothing done to our unit, this guy was a breath of fresh air.. I highly recommend him! His name is Chris! Check out his website! Chris is you read this, Thank you again!!

They are now owned by Cocalico from when I was told. My AC of five years which came with the newly…read morebuild house stopped working during the heat wave at night. The AC unit was not kicking on however the fan was blowing air through the vents. By morning it was already 82° inside the house so I called County line, mechanical, now. Cocalico, and was told they could come out next week. When I explained my situation, however the receptionist checked around and found that there was a mechanic in my area. She discussed it with him and he agreed to come out to help. He texted A to our timeframe that he expected to be here, and he actually came on the earlier side of that tanning frame. He fixed the problem within less than a half an hour. Receptionist was kind and friendly and very helpful as well as was the technician. They were very helpful in explaining details, what the situation was, maintenance going forward that I could do on my own, as well as general polite conversation. My situation for repairs went very well. I was very surprised and grateful. I expected it to be a rough day with no AC, and possibly none for days. However, the situation for once turned out very well.

Installed new central air / heat pump for our Dillsburg home during summer 2023. Provided timely…read moreestimates and installed on agreed upon date. Courteous technicians who explained process and use of new equipment. Excellent service and follow through from owner and office staff. Has consistently provided service within 24 hours during the 10+ years that I have been a customer. Strongly recommend.

I just had my first visit from Sal Venezia from Pure Home Comfort. Five stars all the way around -…read moreprofessional, got right to the problem and determined the outcome, and immediately proceeded to fix the air conditioner mishap. First-class service. Will absolutely use him for all future needs. HIGHLY RECOMMEND.

This dishonest guy tried putting up almond colored line set cover on front of house next to WHITE…read moreline set cover!! And he didnt finish job!! STAY FAR AWAY!!