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    Greenback Oaks Laboratory

    4.8 (4 reviews)

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    2 years ago

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    4 years ago

    Lan was my phlebotomist and she was so sweet to help me through my needle phobia by talking about random stuff & animals she's the best!!!

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    15 years ago

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    Wellspace Health

    Wellspace Health

    1.0(6 reviews)
    3.4 mi

    Clinic Location: 7777 Sunrise Blvd, Suite 2500, Citrus Heights, CA 95610…read moreLog Started: May 30, 2026 Purpose: Document ongoing issues with inaccurate medical records, lost test results, appointment scheduling problems, and incorrect visit history at WellSpace Health.Key Evidence from Text Messages (Screenshots saved)October 29, 2025 (Text from WellSpace): Confirmation of in-person visit scheduled with Elizabeth Tissier on Friday, October 31, 2025, 10:40 AM at the Sunrise Clinic. May 12, 2026 (Text from WellSpace): Confirmation of telehealth visit scheduled for Friday, May 29, 2026, 3:30 PM with Janet Green. Timeline of Events at WellSpace Health:October 31, 2025 Attended in-person appointment at WellSpace Sunrise Clinic with Elizabeth Tissier. Pap smear performed during this visit. Test results were later reported as lost / missing in the system. May 29-30, 2026 - Telehealth Appointment with Dr. Janet Green Doctor stated that I had not been seen in-person in 3 years -- this statement is factually incorrect. I informed her of the in-person visit on October 31, 2025 (confirmed by text message). I also reminded her about the lost Pap smear results from that visit. Dr. Janet Green told me that I could not establish a primary care doctor at WellSpace Health because of the supposed 3-year gap in in-person visits. Pattern of Issues Repeated instances of in-person appointments being canceled and automatically switched to telehealth without my knowledge or consent. Billing for the telehealth visits even after being told the original appointment was canceled. Ongoing Impact Inaccurate visit history being recorded in my medical chart. Lost test results affecting continuity of care. Incorrect information used to deny establishment of primary care relationship. These errors create problems with my overall medical records and upcoming insurance transition to Covered California.

    One of the worst places to visit a doctor. I visited the doctor Anna Petrik today, I came with my…read moremom, cause she doesn't speak English, the doctor didn't let me to speak for her and translated the English to my native language to my mom. She was so rude and racist also shouting and yelling for no reason. All the staff are rude except Leunia the medical assistant. Please help the patient and do yours job. I hope the management team take of care of these Karen's.

    Mercy San Juan Medical Center - Continued bruising and pain

    Mercy San Juan Medical Center

    2.5(528 reviews)
    1.1 mi

    Occasionally, the healthiest of people can find themselves in the hospital. A friend in the…read moreindustry advised San Juan over Folsom for ER care. More likely to get surgeon or other help during night and weekend. I believe she's correct. From the moment I blacked out during IV insertion until discharge, I was helped by people who know their field and are damn good at it. Being neurodivergent, the ER and hospital environment is mega-overload. I always disclosed my ND and all of my doctors and surgeons were patient and driven to see my health improve. Some of the people who left a very positive impression = Dr. Leslie Tamura. Advocate, calm, intelligent, a solid rock of the best hospitalist I'll probably ever meet. She made me feel safe, heard and assured I would be in good hands. Rutu, charging nurse for her acceptance, support and humor. Lilian and Marlon for being accepting, caring and relating. Renz and Billy, amazing nurses I could trust. Ken was a cheerful and lighthearted tech assistant. And social worker Ashly, a soul filled with the best energy a patient could ever wish to have. She's in the right field! If you find yourself in the Russell tower (older wing), penthouse floor #5, be aware the rooms can get hot on the southern side but getting a sliver of a view of the helicopter pad (had to get up to see) does give the brain something to masticate and reminds you that others are out there helping others (soul warming). Oh, and that hospital air filtration is impeccable. I also liked the garden on the "second" floor. It is peaceful. And the food, it is decent. I loved the grilled zucchini and white rice. The packaged lemon juice was tasty. I never want to see any of the staff or doctors again unless we cross paths at the store or at a really great party. But, if I ever must go to the hospital again, I will hope to see them or I hope that their cohorts ought to be as awesome as them. Note: cell, text, internet reception in basement/ER is nearly non-existent (not limited to T-Mobile). Their Wi-Fi may as well not exist. Send text messages with the time sent. If it eventually goes through, the other person will know the age of your message. Floors above ER should have significantly better reception. Bring your phone charged and with your wall charger including plug, not just cable. Bring flip flops, dry shampoo, fresh chonies, your preferred ear plugs, comfortable lounging clothes, and hand lotion if you like those things and may be admitted. Note: when you hear a faint nursery chime it means a baby was just born in the hospital. *warm fuzzies*

    EDIT 4/23/26: Day after I left VM for patient grievance line, got a call from them re my issue w…read morethe birth clerk. Birth clerk contacted us later that day, apologized for the delay as they are short-staffed (her coworker has been on vacation?), and husband was able to get Verification of Birth Letter later that day. She promised to file our birth certificate with county. We'll see if we get our birth certificate on time. Changing my review from 1 star to 3 stars. Original review: Just had a Csec at the hospital. Things I am unhappy about: 1. Night L&D RN Lorraine who gave me my Lt forearm IV which was placed with lights dimmed, doubt she could see well... and I told her it hurt but she ignored me and said it was normal. Shortly after the IV, she was gone so I think she was rushing bc it was shift change time. Well... look at my arm now after I was released. And it still hurt around the site and find it hard to hold baby on Lt forearm while being a Rt handed person. 2. The postpartum RNs were constantly changing... had some travel RNs there who were not clueless and didn't give me my pain meds on time. 3. Asked for Lactation consultant right away, told yes they will put referral but then the RN forgot...finally got seen end of 2nd day right before her shift ended. Did not care for the older LC bc she kept talking about cutting the frenulum bc it's causing my baby to be fatigued... but didn't even look at baby's frenulum... her frenulum is way back on her tongue (so she's NOT tongue tied)... "i can't make the diagnosis but ask the pediatrician". I think at least look at it before making the recommendation though... 2nd LC was much better and helpful but by then due to improper latch (all the labor and postpartum RNs said latch was fine) and lack of timely LC help,, and extremely sore nipples by then, I gave up on breastfeeding. 4. And this is what's making me finally write a 1star review- Birth clerk never came on any of the days we were there. Supposedly was off. We never got a temporary Birth certificate until, as I was being wheeled out of the hospital, we were told to sign paperwork with our daughter's footprint on it and we asked to keep that paper. We were then given this temporary birth certificate by the nurse who was surprised we never got the paper. We never got a "Letter of verification of birth" from the hospital w our discharge paperwork. My work is asking for it so I can have protected bonding time and... I have nothing. I can't add baby on my insurance either... called my OB office who told me to call postpartum office today (she was off yesterday... how often does she even work?) who forwarded us to birth clerk voicemail.... my husband and I both left messages.... never got a call back.... we call back and the clerk had left without bothering to call us back... We were also told by RNs that birth clerk would contact us to make sure all the birth certificate details are correct.... still no phone call... does that mean she hasn't even filed for us to get a birth certificate?? My daughter is now 9 days old! Did the RNs not hand off the birth certificate request form?! How do they not have a replacement for the birth clerk on days she's off and having LEGAL paperwork falling through the cracks?! I am extremely unhappy that while I am supposed to be enjoying my new baby, I am having to stress out about my postpartum leave and job remaining protected, all while recovering from a Csection. Highly highly disappointed in MSJ and will not be recommending to any of my patients or family or friends... And I called the patient advocate line that a prior review posted... VM. It's like no one on the admin staff actually ever answers their phones...

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    Mercy San Juan Medical Center - They have hats made with Big Bows seeing her in this made my husbands heart melt

    They have hats made with Big Bows seeing her in this made my husbands heart melt

    Mercy San Juan Medical Center
    Mercy San Juan Medical Center

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    Kaiser Permanente

    Kaiser Permanente

    2.5(100 reviews)
    3.9 mi

    Hospital is beautiful, very clean, but that's about the only positive thing I can think of. Came…read morehere for the first time for an appointment. I was on time, but I wasn't seen by the doctor for 45 mins after my appointment start time. I actually left the room after 45 mins waiting because I thought they forgot about me. No one seemed like they cared. As for my appointment, my doctor didn't have any input on my list of symptoms and just stared at me as if I was supposed to tell her what to do. This was the least productive visit with a doctor I've ever had. They ordered generic blood work but I didn't have time to wait in the huge line to get it done because they made me so far behind schedule. While I was in the waiting room there was another older woman waiting that had also been in the waiting room for over 40 minutes and her caregiver had to remind the medical assistant that they were still waiting. They had also done the in-person check in. It was clear she was forgotten about but I saw no apology or empathy for wasting her time. Little did I know the same would also be done to me. Awful. Two stars only for the clean building.

    Laboratory walk in. I came in at 2:59pm into a full waiting area. And of 5 reception stations 4…read morewere unoccupied for 25 minutes. Finally a technician from the phlebotomy station came in, saw the full room and grabbed another technician to start processing. It is now 40 minutes waiting for me and the line is still overflowing into the lobby. Very disappointed and disrespectful to the patients' time. Finally out at 4:26pm. Waiting room still full.

    Photos
    Kaiser Permanente - Kettle Corn stand on Wednesdays

    Kettle Corn stand on Wednesdays

    Kaiser Permanente - Kaiser Permanente

    Kaiser Permanente

    Kaiser Permanente - Outdoor patio dining between office buildings near the Cafe, optical department, and vaccination clinic

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    Outdoor patio dining between office buildings near the Cafe, optical department, and vaccination clinic

    Greenback Oaks Laboratory - medcenters - Updated June 2026

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