I am rating all of the Sacramento. CA locations a life saving , Amazing Medical experience!!!…read moreDefinitely recommended!!! First of all, my children and i have been patients of record over the past 6 years! I feel compelled to sincerely THANK some of the Wellspace community/team!!! Marquis ( San Juan ) Christina Golden ( San Juan ) Autumn Apgar ( Arden Arcade ) Justice ( Arden Arcade ) Lilian Xiong ( acupuncture) Dr. Anh Tran ( acupuncturist) Dr. Zhang ( surgeon ) These employees go above and beyond and TRULY care! Thank you! Michele M.

I have always had my doubts when it comes to coming to clinics and smaller doctor offices, however…read morethis WellSpace is amazing! Right off the bat, I was greeted by the amazing receptionist Susan - and she had a smile that even lit up my day. After trying to schedule a walk in appointment with her; she informed me that there is an indefinite wait due to the nature of seeing if I can replace an appointment that may be cancelled or late. She was super professional in the way she treated and was super forward about that I may or may not even be able to be seen. After waiting about 30 mins she informed me that I would be able to seen, and that was the best news I could have received! The MA and Providers were kind and diligent - and I could not ask for more from my local clinic. Thank you all!

Most people do not post a review when everything goes right. They get their care, go home, and…read morecontinue with life. But let somebody get torqued off, and suddenly they are posting everywhere about how terrible the whole place is. So here is one from a happy patient. I have been with Ami Tucker at WellSpace for somewhere around four or five years. Between my health history and my wife having 67 surgeries, we are not rookies when it comes to doctors, hospitals, medications, tests, and waiting rooms. At one time, I was taking 33 pills a day, so my care was not exactly simple. Ami is good at what she does. She normally arrives within about five minutes of my appointment time. She is cheerful, listens, gets down to business, and does not waste the appointment discussing the beautiful clouds in the sky. She is quick, but she is not rushing you out the door. There is a difference between being rushed and being efficient, and Ami is efficient. I once had another doctor whose office said she regularly ran four to five hours late. When it finally happened to me, I arrived for a 1:00 appointment and was told to remain there for approximately four more hours. I said, "Like hell I have to stay here. I'm getting another doctor." That experience taught me to appreciate a provider who respects my time. Ami is also almost unbelievably responsive on the patient portal. I have received answers late Friday night, early Saturday morning, and at about 6:00 on a Sunday. She once apologized for taking a day or two to answer. I told her, "Anybody that gets up at the butt crack of dawn on a Sunday morning and takes care of her patients does not need to apologize in my book." WellSpace has its problems, just like every large healthcare organization. The telephone system can be frustrating, appointments can be limited, insurance companies create hoops, and providers can only see so many people. Ami cannot personally control all of that. The portal helps tremendously. I can check my labs and test results, reread medical notes, see appointments, upload pictures, send documents, and review imaging reports at midnight, five in the morning, or whenever it is convenient. I also believe patients need to do their part. Show up on time. Get the blood work done. Go to the MRI. Take the medicine as directed. A doctor needs those results and that cooperation as "bullets in the gun" to fight whatever medical problem you have. Do not handcuff your provider and then complain that nothing is getting accomplished. Ami once called me her favorite patient. I thought she was being sarcastic, so I asked why. She said, "Because you listen." That made my day. I am not positive because life has always been easy. It has not. I simply believe in appreciating what people do for you. If somebody gives you $100, do not get upset because they did not give you $101. Ami Tucker gives her patients a great deal, including time and effort she is probably not required or paid to give. She deserves a sincere thank-you and an excellent review.

I was very disappointed with my experience. The physician assistant had very poor communication…read moreskills and was extremely rude and unprofessional. I did not feel respected or listened to during my visit. I believe patients deserve better communication, patience, and professionalism from their healthcare providers.

My brother was taken to Mercy San Juan by ambulance from a nearby rehab facility…read more He had been discharged from Kaiser Roseville where he was diagnosed with Pneumonia and other issues. Initially we were told that he was transferred back to Kaiser. While at Mercy San Juan my brother was in the care of an amazing human and care provider JEFFREY FONG, RN. Thank God for our nurses especially those who provide care and communicate with the loved ones who are struggling to help and do what is best. Jeff Fong was a godsend for our family, as he not only provided excellent care for my brother but was happy to talk with us about the issues we were facing as a family. Jeffrey Fong RN thank you for your compassion, empathy, professionalism and care you provided. Mercy San Juan thank you for Jeffrey Fong.

Occasionally, the healthiest of people can find themselves in the hospital. A friend in the…read moreindustry advised San Juan over Folsom for ER care. More likely to get surgeon or other help during night and weekend. I believe she's correct. From the moment I blacked out during IV insertion until discharge, I was helped by people who know their field and are damn good at it. Being neurodivergent, the ER and hospital environment is mega-overload. I always disclosed my ND and all of my doctors and surgeons were patient and driven to see my health improve. Some of the people who left a very positive impression = Dr. Leslie Tamura. Advocate, calm, intelligent, a solid rock of the best hospitalist I'll probably ever meet. She made me feel safe, heard and assured I would be in good hands. Rutu, charging nurse for her acceptance, support and humor. Lilian and Marlon for being accepting, caring and relating. Renz and Billy, amazing nurses I could trust. Ken was a cheerful and lighthearted tech assistant. And social worker Ashly, a soul filled with the best energy a patient could ever wish to have. She's in the right field! If you find yourself in the Russell tower (older wing), penthouse floor #5, be aware the rooms can get hot on the southern side but getting a sliver of a view of the helicopter pad (had to get up to see) does give the brain something to masticate and reminds you that others are out there helping others (soul warming). Oh, and that hospital air filtration is impeccable. I also liked the garden on the "second" floor. It is peaceful. And the food, it is decent. I loved the grilled zucchini and white rice. The packaged lemon juice was tasty. I never want to see any of the staff or doctors again unless we cross paths at the store or at a really great party. But, if I ever must go to the hospital again, I will hope to see them or I hope that their cohorts ought to be as awesome as them. Note: cell, text, internet reception in basement/ER is nearly non-existent (not limited to T-Mobile). Their Wi-Fi may as well not exist. Send text messages with the time sent. If it eventually goes through, the other person will know the age of your message. Floors above ER should have significantly better reception. Bring your phone charged and with your wall charger including plug, not just cable. Bring flip flops, dry shampoo, fresh chonies, your preferred ear plugs, comfortable lounging clothes, and hand lotion if you like those things and may be admitted. Note: when you hear a faint nursery chime it means a baby was just born in the hospital. *warm fuzzies*

I have had a good experience. Very happy with my new dr. She was there for me and cared for my…read morehealth.

This place sucks. I called to inquire into, what type services, their offices provide. The person…read morewho answered the telephone, seemed to have an education level of a 10 year old, the only thing she was able to tell me is that "this is a doctor's office and we only provide internal medicine, while apparently there is not even a Doctor on duty (As all the other reviews state) and when I pressed for more details and asked to speak with someone else, she became frustrated and hung up on me. Apparently, the business only hires minimum wage people, so what did I expect. I could not trust for myself or anyone cared for to be seen by an establishment, as it appears to be run by a bunch of junior high school drop outs..

Quick service for walk ins; when we came by. Appts are preferred in case a lot of walk ins, as I…read morecould see it taking a bit longer. We waited about 10 mins. The Staff is friendly, office is clean. Sheila was my tech she was thorough and verified everything. I told her taking blood is tough and butterfly needle works best. She had to stick me a few times as my veins are hard to get or stop flowing. That's normal for me *Be sure to drink some water if coming in first thing in the morning. She said that may help me in future. Good to know. She was great and communicated throughout process.

Lan was my phlebotomist and she was so sweet to help me through my needle phobia by talking about…read morerandom stuff & animals she's the best!!!

One thing that has changed from the old days is there is more parking…read more Came here for a doctor visit and to get blood work. It was easy to make an appointment and the doctor was only a few minutes late for the appointment. The check in staff and the doctor were friendly and helpful. Took the time to listen. When going for tests, it is automated check in so you get a number. Depending on the time of day the check in went quickly and only had to wait about 10 minutes for bloodwork.

Laboratory walk in. I came in at 2:59pm into a full waiting area. And of 5 reception stations 4…read morewere unoccupied for 25 minutes. Finally a technician from the phlebotomy station came in, saw the full room and grabbed another technician to start processing. It is now 40 minutes waiting for me and the line is still overflowing into the lobby. Very disappointed and disrespectful to the patients' time. Finally out at 4:26pm. Waiting room still full.

Love this Group so much. Sweet people at the front. Quality care and just overall my favorite…read moregeneral doctor I've been referred to. They always listen intently to your problems and provide the best care. Even nice chitchats. Now I actually look forward to my appointments rather than leaving them put off for months!

My experience with Creekside Medical Group has been extremely frustrating and disappointing. If I…read morecould give zero stars, I would. For the past year, I have repeatedly requested referrals to specialists, and it has been an ongoing struggle to get them handled correctly. Referrals have been sent to the wrong specialist offices, information has been entered incorrectly, and I have had to repeatedly follow up and explain the same issues over and over again. This has caused unnecessary delays and made an already stressful situation even more difficult. Unfortunately, my concerns are not limited to referrals. I have also been disappointed by the lack of knowledge and efficiency when it comes to the technology and computer systems used to document visits. There have been situations where it seemed like staff and providers were unfamiliar with the systems they are expected to use, which makes the entire process feel disorganized and unprofessional. The reception staff have also been difficult to deal with. When you ask questions or request assistance, the attitude you receive can make you feel like you are inconveniencing them rather than being treated like a patient who deserves help and respect. What concerns me most is the apparent lack of communication, accountability, and follow-through. Mistakes happen, but when the same problems continue to happen repeatedly and patients are left responsible for correcting those mistakes, it becomes unacceptable. Patients should not have to spend months or years chasing referrals, correcting errors, repeatedly calling offices, or fighting to have basic requests handled properly. Overall, I have had a horrible experience with Creekside Medical Group and would not recommend them based on my experience. I truly hope management takes these concerns seriously and makes meaningful improvements to the way patients are treated and how their care is handled.

The young ladies here were extremely helpful helping my mom to be seen with no appointment, and…read morealso the care they provided. Also were very informative

This location is horrible, this isn't the first time I experienced the same problem. First I would…read morelike to say " THIS IS NOT A WALK IN WELCOME" as it shows on the door, it's false. I had something in my eye, so I thought this location is closer to me. As the sign outside says walk in welcome. I told the front desk person the situation, she took my ID and then told me, that they couldn't squeeze me in. The front desk person told me, I can come back the following day. It's because the doctor had a lot of paperwork to catch up on. WTF. She referred me to drive to Folsom, I told her driving that far distance will be difficult because of my eye. Then she pond me of on other urgent cares. The prior year I had the same experience, where they tell me that I need to make an appointment. They need to take the sign off WALK IN WELCOME because it's all BS. The prior year I was told that facility was ONLY for like physicals and small issues, that is what they are equipped with. The situations I had were not major health issues. They need to put appointments ONLY and not give patients that false security of walk in welcome. Then when they tell me the doctor has a lot of paperwork to complete. As much as most people have to pay for healthcare, this is totally unacceptable. I going to get in contact with corporate representatives to show how a doctor has a lot of paperwork to do to see a patient. The prior year I thought it was just that day but it happened again and I bet I am not the only one that this has happened too.

Nothing natural about her, she recommended MMR for my already sick child. She acted annoyed about…read moreher touching stuff in the EXAM room. A toddler. Unprofessional, very expensive and not what they advertise. Steer clear.

Dr Peronel has been addressing some of my medical issues for a while now and has helped me start…read morefeeling better. The office staff is always pleasant and Dr P is always great to talk with.

How to star, the price was very inexpensive, most places want a leg and an a arm .I check some…read moreother places and this one was the best on price, and good area, they give you an appointment right away and they were polite and very helpful, and explained to you the whole proses, the receptionist was very nice and friendly.I came to do a physical exam for my Inmigration residence The Dr explain, each time was she was doing, was honest friendly and fast! Love this place highly recommended

5 star service.reasonable price, Friendly and sympathetic staff…read more i need a new 693 form for my the other 485 filing and it has been couple of months since the first visit, but they offer free service as long as within a year , that is really a pleasant surprise. strongly recommend !