Place sucks. Treats people terribly. My friends wife worked there in management while she had…read morecancer and they still had her work late days and weekends.

If I could have given this place less than one star I would have. Sure this facility is beautiful…read more(when memory care isn't covered in cheap dollar tree crap) but that's about all it has going anymore. It used to be so well run with staff who you could tell cared about everything and everyone. Sadly months ago that all changed. Almost all the directors and replaced. The new executive director is cold and not to be trusted. And no one seems to care anymore, especially management. Too many other options in town to deal with all the problems here! Save yourself the headache!

My mother started rehab for arthritis at UAB Spain Rehabilitation Center this month (January 2026)…read moreand I have been taking her to her weekly appointments. We could not be more well pleased with the level of intention and quality of care that she is receiving from both the medical & support staff! Parking improvements are much needed! The ticket machine at the entrance has been "out of tickets" every time I dropoff. Consequently, there is an attendant standing (rain or shine) in front of the machine, distributing parking tickets after handwriting in the car entry time. This ticket or a validation is required for payment in order to exit the lot.

My mom needed a brace for her drop foot. The tech was very patient and worked with her to get the…read moreperfect fit.

Today was my mother's first full day at Village. I wrote a review last night. I hope to update it…read moredaily. Everyone is friendly. Meals are served on time. Meals are nutricous and tasty. The lady in the bed next to my mother says they take good care of her. She is more ambulatory than my mother, though. However, when I got there this morning around 11:30 AM, my mother was soaked with urine: soaked through the brief, the pad, and all the way through the sheet. The smell upon entering the nursing home wing is horrible. I wonder if they are short staffed or lazy? I will continue to update my experience. 2nd day-Staff nurse called before I got there saying that mom was calling for my dad. They tried to work with her, but she was being uncooperative. Her room was cleaner (although my feet still stick to the floor). ALL staff are still helpful and friendly. The lady that shares her room seems to be well cared for. The elderly gentleman down the hall looks as if he could use some personal cleaning. I'm beginning to realize the difficult job that these workers have.

BEWARE!!! OF THE ENTIRE STAFF. GANN, PRECIOUS, CNA'S…read moreEVERYONE. They don't pay attention to detail and Doctors orders. The facility Dr. comes in for 60 sec or less. They lie when caught , etc.

Please think twice before letting your loved ones move in here. So many maintenance issues that…read morethey never address and the food is absolute garbage. The staff won't even eat the food. I wish my parents would have never made the decision to move there.

If you hate your parents this is the place to send them, unfortunately I love my dad and this place…read moreleft me with PTSD and I am currently undergoing therapy as a result of the way the staff treated me and my father. The emotional abuse and negligence the staff inflicted upon us was unconscionable and this was the most unprofessional medical environment I've ever encountered. This is a paraphrased version of the complaint I have sent to the relevant state department in charge of overseeing nursing homes. My dad spent three short days at South Haven in hospice care and the negligence and unprofessional conduct by the staff worsened the already traumatic experience of losing a father. I will try to document as much as possible. The bed they gave him was broken and he couldn't sit up. He kept on asking me to help him set up. I asked five times for a working bed because all he wanted to do was sit up. This went on for two days. He finally a working bed two hours before he died and by then he was so far gone that he couldn't appreciate it. He was transferred without any medication and spent the first day in pain and suffering without any relief the first day.  My Dad held a phD in Pharmacy and has worked at both major pharmaceutical companies and top research universities in the US. He kept on requesting the staff for specific meds to deal with his ailments, and I explained to them his medical background and what he was trying to communicate (he had difficulty communicating due to his stroke) and they ignored him and didn't document anything or report it back to the physician.  I could tell this upset him deeply as they weren't respecting his medical wishes or even giving him the time of day. My father stripped off his hospital robes because they were nasty and uncomfortable.  The nurses advised me that I get him more comfortable clothing, so I did.  They then ignored my requests to change him and left him in bed for three hours in a diaper convulsing in pain and misery unmedicated, and with no air conditioning to provide any relief. He was left like this for over three hours as I begged staff to dress him so he could have some dignity in his final moments.  They just kept telling me someone will be there in ten minutes for three hours. Other staff said that his wing was not their responsibility, as they were too busy gossiping and slacking off to help. The staff said they'd clip his toenails and then didn't. I should have documented those, they were disgusting.  They kept saying they would for days, but he died with filthy, overgrown toenails. At one point my Dad was obviously distressed and suffering and began shouting and calling for help.  I asked a nurse in the hallway to check on him and the nurse replied, and I quote verbatim, "I will f***ing check on him when it's f***ing time to check on him" and walked past me.  At this point I'm distraught and in tears and they could have cared less. The lack of empathy among the staff continued throughout the entire stay. My Dad's roommate was watching Fox News and True Crime documentaries that were causing him distress.  I played George Gershwin music to calm him down and his roommate called to complain and the staff had the gall to tell me to stop playing music.  So, my Dad is crying and hallucinating, I'm doing my best to soothe him in his last moments and in the background the television is saying sick depraved stuff like "and then they found her bloody underwear in the trunk" It was cold and inhumane of the staff to make that demand of me and I'm pretty sure it goes against the policies of the home to allow one roommate to watch TV while the other roommate dies in silence.​ Screw them, I put the music back on. It's just one of many examples of how they treated us. Another point my Dad started choking and when I asked the staff for assistance he said I was, once again quoting: "wasting his f**** time" while he was removing fluids from my dad's throat.  It then took over two hours for him to give my dad his hourly medication, which I feel was done in retaliation for "inconveniencing" him because I didn't want my dad to choke. They called us at 4am to come get my Dad's belongings when he died. They wouldn't let us wait until the morning otherwise they were going to throw out my $2000 laptop along with the rest of his belongings. What a miserable place. Only send your loved ones here if you hate them. if I wasn't there, my dad would have spent the last days of his life rotting in a diaper. Even if you go there, the staff will retaliate against your dying, suffering father for simply asking them to do their job. This nursing home made me fail as a son, because I flew across the world to make sure that I could say goodbye to my dad and make sure he could die in comfort. This place denied me of that and I will never forgive them for it.

My father was there for approximately 5 months before his passing. I have to say that this is the…read morebest facility in the area. I tried a fancy one nearby and pulled him because the staff were cold and seemed to be bothered by the smallest of questions which made me worry constantly. Here at South Have the staff were caring and attentive to his needs. My father was happy there. The staff called him Pop pop and he loved it. The staff have a very low turnover. They really care for their patients. It might not be a fancy place, but you know your loved one is being cared for in the best manner possible. It really makes a difference when you have to leave him after a visit to know that your loved one is in good hands!! I will always be grateful for the care given to my Dad!! Thank you all!! special shout out to Octavia and Daniel! You went out of your way to make my dad feel at home.

I cannot say enough good things about this business or the caregiving they provide. You can call at…read moreany time and immediately get an answer from one of their staff members. No voicemail or robot to talk to. My mother and I contacted homeRN for help with my grandmother when she was very sick and we felt like we had no help or hope for taking care of her as a family. They helped us in our time of need by going above and beyond, listening to our concerns, and providing a variety of care services.

I can not speak highly enough of homeRN and the services they have provided for my family. They are…read morecaring and empathetic individuals who go above and beyond to make sure their clients are well taken care of. I would recommend them to anyone (and in fact I already have on several occasions!)

Anna at the bar was awesome and remembered our names and drinks every time we visited. Tuna tacos…read moreand wagyu sliders were spectacular.

While I know that many retirement and assistant living facilities say they will plan activities for…read moretheir residents to enjoy -they don't always follow through. My daughter has been playing here at Somerby for the residents for years. The facility is very clean and very well kept. The residents seem to be really happy and have a lot of activities on their schedule they can enjoy. It is never fun to need a facility to help your loved ones but this one is very nice and the staff seems attentive and helpful.

Excellent place and staff to rehabilitate! The private rooms and ability to have a care person with…read moreyou most of the time was great

This a top notch rehabilitation center. The nurses are very caring and treat the patients with…read moreextra good care. The nurses and whole staff are very friendly as well. My step dad has been to this facility twice with great results. My best friend has been there three times and he has had great results. I recommend this rehabilitation to anyone they are top notch in every way.