Honestly, this place isn't great. When you call, hold times are FOREVER, staff is very rude and…read moreacts like you're a burden because you called... However - David Coffman (my NP) is wonderful. I give HIM 5 stars. He has worked with me for years. Always calls me back in a super timely manner if I have questions (even ridiculous ones) about my meds. He has listened to me rant in our sessions (not supposed to rant in a psychiatry appt. that's what therapy is for) and seems to really care about his patients. Over the years, my mental health has changed and my needs have changed and he has always worked with me to find the perfect concoction. Thank you David! If you ever leave, I'm following.

DO NOT use them!!!They need a negative star review. I scheduled an appointment and was given the…read moreaddress for the Lakeshore location.I arrived and then was told that they made the appointment for the Riverchase location. I asked them if they could call them and let them that I was on my way and they did. I arrived and was told that they did call from the other location and that I would still be seen. I sat there for five minutes,was called to the window and told that the doctor was going go reschedule me!!!! Totally unprofessional office!!!!!I drove 3 hours round trip to not be seen due to their incompetent staff scheduling me with the wrong location!!!!

I stopped in and asked if any of the therapist had a long couch which I require for a disability…read more They never got back to me. I actually inquired twice and got no response.

The front desk staff is helpful, and the waiting area is clean and relaxing. My therapist Rachel…read moreLawley is incredible. She builds me up and makes me feel like I'm doing a great job. 10/10 recommend.

Andrea is kind yet firm in looking inward and getting to the source of finding freedom and…read morehappiness within yourself. She is very encouraging, insightful, and practical. She was also extremely understanding when I had an out of my control circumstance and had to regretfully cancel an appointment last minute. After trying 4 different therapists, I finally am settled and very grateful to have found her.

I've been seeing Andrea for over two years now. I can honestly say, after years of "fake"…read moretherapists, she's a breath of fresh air. Andrea works diligently with you to find and express your authentic self. She doesn't shy away from giving me the tough love that I need to keep pushing myself to be the best version of me that I can be. For the first time in my life, I feel like I've got a champion behind me, cheering me on.

If I could give NEGATIVE 10 I would. Please, please, please do not go to this place if you are…read moreserious about mental health services of any kind. The VA sent me here for marital counseling and I quickly discontinued services because the counselor told my wife to leave me multiple times due to my mental health, not bad treatment. Then I tried to get my records for continuity of care for my psychiatrist and my VA claim. They tried to charge me $27 for 4 sheets of paper. They end up giving it to me for free after a 20 minute back and forth (one lady came to the front and said those notes belong to the counselor and she didn't think patients should have THEIR OWN records.) girl what...?! LOL. Anyway, I open the package and it's 4 pages of scribble scrabble. I called them back to make sure I was seeing what I was seeing and the office manager said that's how they do it and the notes are only for the counselor and not for any other purpose but to remind the counselor of the sessions. I said so if this is some sort of health care facility similar like going to the Dr. and they have notes, they would chart it electronically. Why would you not do the same because it's 2025....? How can my psychiatrist effectively treat me if she can't read what a licensed therapist is saying about my mental health progress?? She said oh well not my problem and hung up in my face. Not only was the counselor terrible at her job (and charting), the office is ran like it's stuck in 1982. I will be reporting them to the Veterans Advocate to remove them from the community care list. IDK why they would even send me to this low budget mental health place in the first place.

After 3 years of hassle with UAB Psychiatry, then 3 more with the infamous Grayson & Associates…read morewhich for some reason has a monopoly on mental health services, I was so blessed to find Pitts and Associates. You get a familiar family feed, the receptionist is so friendly and welcoming, and the doctors are compassionate & knowledgeable; not giving dangerous old fashioned meds or trying to make a quick buck. This isn't a pill mill if that's what you're looking for. They listen to the patient and aren't afraid to take you Suggestions into account.

Mallory is by far the best counselor I've ever been too! From the moment I stepped into her office,…read moreI knew I would be comfortable to delve into my deepest/darkest thoughts with her. Her ability to listen, provide insightful support, and knowledge of her trade has provided me with an arsenal of tools I can use to get through those tough moments even when she's not physically there to talk me through them! Not to mentioned, her get-after-it attitude is inspiring as she encourages you to face your struggles head on to overcome them. Each time I walk out of her office I'm inspired to continually work through my scars/deepest struggles to align myself with the ideals/intentions I have set for myself. It's safe to say I trust Mallory, and I will continue to see her for a long time coming. Cannot recommended her enough!

From the owner: I specialize in treating eating disorders, depression and anxiety from 3 years of professional…read morecounseling experience. I view the therapeutic relationship as a journey where I am merely a guide to the healing inner self.

Horrible experience with Jennifer Reynolds. She is rude, inconsiderate and demeaning to clients as…read morea "professional" counselor, in fact I wouldn't even call her "professional" because that's exactly what she is not. Jennifer likes to demean her clients, talk over them and gets frustrated at the smallest things. Jennifer would do well going back to whatever "credentials" that she has in counseling and relearning the basics because it is very evident counseling is not her strong suite.

From the owner: J Reynolds Counseling & Consulting consists of Jennifer Reynolds. Jennifer is a Licensed…read moreProfessional Counselor (LPC), Licensed Professional Counselor Supervisor (LPC-S), and a Board Certified Telemental health Provider (BC-TMH). She has been a counselor for over 10 years and has worked with clients in many different settings including residential programs, agency settings, in-home settings, and office counseling. From Jennifer: As a counselor, I treat the person and not the symptoms. I have been a counselor for 11 years and I know the importance of the counseling relationship and having a strong therapeutic alliance. I make sure that I develop a counseling relationship with all of the individuals that work with. I work with all different races, genders, and populations. I work with children (starting at age 4), adolescents, and adults. I have experience and training with with anxiety, depression, healthy lifestyle changes, abuse (victim and perpetrator), addictions, disordered eating, trauma, mood disorders, LGBTIQ+, and other negative feelings which can hinder a person's lifestyle.