I bought a 2022 less then a year ago and have had alignment issues already not once but twice in…read morethe last three months. I just got my truck out of the shop and they did not stay true to the "warranty" on the vehicle. Was forced to pay for a 200 dollar alignment before they would give me my keys, because they apparently didn't do the alignment correctly the first time. I recommend litteraly any other shop.

Today, Columbus Day. I drive to Moline 55 minutes on my day off to look at and drive an Explorer…read more They had a big selection. It's a little cold, breezy and misting when I pulled in but I started looking, NO ONE, NOT ONE SALES PERSON came out to ask me if I needed help. I was there 35 minutes walking up and down the row of Explorers, looking at each one, looked at the backs and fronts, inside through the windows. Shut the car off I was driving. One guy peeked over at me like a gopher from the sales floor and poof he was gone back inside the warm dry showroom. These guys are not wanting to sell a vehicle...at all. I went to Kunes and was treated amazing, someone there right away and I got to drive a beautiful Explorer. Your loss fair weather Sexton.

Every. Time. I. Get. An. Oil. Change. The car wash is not…read moreoperating. I've bought 3 cars when it was Courtesy Nissan. Car wash was included . Now, the new owner, the car wash is not working. Really, just trying to cut corners ??!!

The team here at Key Auto Mall makes it really easy to complete business. I've scheduled…read moremaintenance for my Mazda twice now since owning it and each time it's been easy to schedule an appointment. Upon arrival I've been promptly greeted and given a fair estimate for the services being conducted. They've also kept me updated on the process throughout and I leave with a through multi point inspection. I'd highly recommend them and will continue using the service department.

Could actually be a good business if they didn't scam you on your credit score, and on prices. They…read morehave great cars, but expect to pay DOUBLE what the price of the car is. I wanted one of the cheapest cars, under $15000. They wanted to give me a 66 month loan for $500 a month. Cheapskates, and they're pushy. Trying to make you spend unnecessary money. Avoid at all cost! Worst car buying experience I've ever had. Garbage people willing to risk your lively hood to make money! They wouldn't honor even half of the deals listed on their website for black Friday either. Didn't honor 0% financing, or the no payments, and we're gonna offer me $10000 under the price of my trade! HORRIBLE BUSINESS WITH FAKE AWARDS!

Absolutely would NOT recommend Bob Eriksen service department to fix any car...after having car…read moreinspected to drive cross country car started leaking oil...had recommended work done, took trip...car still leaking oil...call to make appointment to reinspect, appointments are more than a week out...wait for 1.5hrs to have them send me home w/o reason for leak nor having it fixed...price for 'repair' 30 percent higher than original quote, and the original problem is still not fixed leading me to believe I payed for something unnecessarily...I will not be returning to Bob Eriksen for ANYTHING as they seem far too busy for the little person.

On a 1200 mile road trip back home when a check engine light came on. We found them on google and…read moreshowed up. They got our car in right away, diagnosed it and repair it in a couple hours.

I just want to start off by saying Green is the best service center I have ever been to. Victor and…read moreBrook always go above and beyond to make sure everything goes smooth. Big thanks to the whole team at green for the wonderful service!!! If I could give 10 stars I would.

horrible service management is terrible makes you feel harassed when talking drove 7 hours to get…read moretreated like this is took 500 dollars on down payment and the pictures where not even close to the in person listed it is great condition and rust and dents and a messed up bumper.

I purchased my vehicle here with amazing staff. (Dispute the uncomfortableness of the staff that…read morekept staring at me) Came in today for my first oil change and the service department couldn't have been any more rude. The signage to even find where to take the vehicle was confusing. Not a single employee even said "hello" I got deep stares instead from every single male that I approached. This is not women friendly!!! I will never be back for an oil change.

We had the oil changed in our 2019 Ford Explorer at Kunes Ford and the next day my 16 year old…read more(with a permit) is driving on the highway and the undercar splash shield came undone and was bouncing and dragging down the road. My wife had to crawl under the vehicle and reattach it at a rest stop on I80. I sent a message through the Kunes website and my wife filled out a survey to let the Service Department know that their tech didn't fasten it correctly. NO ONE from their Service department reached out. We're very disappointed that they are unwilling to acknowledge their mistake or try to make it right. We also haven't inspected the splash shield to see if it broke or was damaged from it repeatedly bouncing on the interstate for several miles.