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Greenbrier Family Chiropractic

4.4 (7 reviews)
Closed • Closed

Services - Greenbrier Family Chiropractic

Chiropractic bodywork

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7 years ago

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7 years ago

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13 years ago

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12 years ago

Dr. Jim has been treating my family for years now. He uses a very holistic approach, which I like. Appointments are necessary.

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9 years ago

I get great service every time I come in and I learn a lot about the importance of having a good spine.

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9 years ago

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11 years ago

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Chesapeake Wellness Center

Chesapeake Wellness Center

4.5
(10 reviews)
4.7 mi

I've been seeing Dr. Gutenkast for over 8 years. I originally came in for lower back pain, and the…read moretreatment made a big difference. Dr. G is professional, easy to talk to, and really knows his stuff. I still go monthly for adjustments and therapeutic massages. Highly recommend!

I had to share my experience because I think it's important to let others know the truth about a…read morebusiness. I'm a firefighter with over 15 years of service. I had been experiencing back pain, so I went to Dr. Mark Gutekunst because of the positive reviews online. At first, I was very happy with Dr. Mark. He seemed very personable, trustworthy, and thorough. He did X-rays and came up with a treatment plan. They made a copy of my insurance card and I started with the exercises, adjustments, and care plan. After every visit, I was scheduled for my next visit. I assumed that my insurance was billed and there was no copay. I was never told that I had a balance. In the past my insurance always covered my chiropractor visits. I told Dr. Mark and his staff about my upcoming wedding plans and honeymoon. They all seemed very excited for me and asked about everything when I returned. Then several weeks later, I received an itemized bill in the mail. A bill for $914. I was shocked and extremely upset. On the second sheet of the bill, it was highlighted that I was out of network, so insurance covered nothing! Imagine getting back from your wedding/honeymoon and Christmas then getting a $914 bill that you didn't expect.. Why wouldn't his staff let me know I was out of network? Why wouldn't they have told me each appointment that I had a balance? Why did I get an itemized bill months after my treatments? And why does it cost $90 for 20 minutes of exercises in their office ? So I went up to the business to complain. It was just a few days after the new year. Only the accountant was there and she apologized. She told me this was not standard practice. She gave me a discount but I still had to pay hundreds of dollars... after Christmas and after paying for a wedding. I drained my HSA and put an additional $200 on my credit card. The worst part is that my back still hurts. So I'm out money for nothing. I asked the accountant if she would let Dr. Mark about my bad experience, she said she would. But I never received a phone call or apology or anything. So, I've attached a copy of my itemized receipt, just so everyone can see how much your bill will be if you're out of network. So..unless you want to spend lots of money and still have back pain.. I would not go here!

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Dr. Mark
Dr. Mark
Chesapeake Wellness Center
Chesapeake Wellness Center

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Greenbrier Family Chiropractic - chiropractors - Updated July 2026

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