I was admitted through the emergency room, and the care I received was mostly very good. My only…read morecomplaint is one night when the nurse wasn't responding after I pressed the call button. Otherwise, the staff was kind, caring, and outstanding overall. Even the food was good, the best I've ever had in a hospital.

Tried to see NP established with and was told it would take over a week to get in. Was told if you…read moredon't like the service go to a walk in and hung up. Not how was treated by Monroe in the past. Horrible service. If I could leave ZERO stars I would.

If you are traveling or just live here locally, this is the place to run when you have an…read moreemergency! I had an accident at the local Bp gas station and ended up needing six stitches for the injuries. Super friendly efficient staff! I come from Charleston SC and am used to larger busy emergency facilities but I have to say that the treatment received from this staff tonight shined bigger than most at those I have experienced back home! Thank you Dr. Hall for awesome bedside manners and doing a great stitch up on me! Thanks to RN Hope who made us feel so comfortable and even shared awesome stories to ease our minds while being detoured through their facility on our trip !

I was a patient at IU Health Bloomington Hospital from June 13 through June 20, spending a full…read moreweek there. When I arrived, I was extremely sick with pancreatitis and absolutely miserable. I spent my first 30 hours in the emergency department waiting for a room to become available upstairs. Over the past 12 years, I've been in and out of IU hospitals more times than I can count, including Methodist, Fishers, North, and West. I've always received good care, but my experience at IU Health Bloomington was, without question, the best hospital experience I've ever had. I wasn't just dealing with the physical pain of pancreatitis. My father had passed away only a week earlier, so I was struggling emotionally as well. Every member of the staff, including the doctors, nurses, patient care technicians, therapists, kitchen staff, and housekeeping, treated me with genuine kindness and compassion. Whenever they had a few extra minutes, they would stop and talk with me, letting me vent and helping me through a very difficult time. Because I was an hour and a half from home, it wasn't practical for my wife to visit, especially with today's gas prices. The hospital staff became my visitors. Not once did anyone make me feel like I was taking up too much of their time. Several staff members even walked the halls with me so I could get out of my room. One person took me to the gift shop so I could buy some sugar-free hard candy. I also needed a phone charger, and I was pleasantly surprised to learn the gift shop provides patients with a free charging cable and charging block if they need one. As someone who has been hospitalized more times than I'd like to admit, I can't tell you how many times I've forgotten a charger. At one point, I mentioned that I was constantly hot and asked if they happened to have a fan I could borrow. They brought me a nice battery-operated fan. I was told they can't sanitize and reuse them, so patients get to take them home after discharge. It may seem like a small thing, but little acts of kindness like that made a huge difference. One thing I also have to mention is the food. Let's be honest, hospital food doesn't usually have the best reputation. Somehow, IU Health Bloomington missed that memo. The meals were exceptionally good. There were plenty of choices, everything I received was fresh and well prepared, and the kitchen staff were just as friendly and accommodating as everyone else I encountered. The chicken parmigiana was almost as good as Olive Garden--I know because I had dined there a week prior. I was certainly happy to get home, but my stay was about as pleasant as a week in the hospital with pancreatitis could possibly be. I only wish IU Health Bloomington were closer to where I live. I had written down the names of many staff members I wanted to recognize personally, but unfortunately I've misplaced that notebook. I hope someone at IU Health Bloomington sees this review and lets the staff know how much I appreciated everything they did. During one of the hardest weeks of my life, they treated me with compassion, dignity, and humanity. I'll never forget it.

A week long stay, following an emergency dept visit, plus surgery. The upper level staff, I found,…read morewere pretty good. The nursing staff, admissions, and others, were very good to mediocre, and even dangerous. They are maxed. Full hospital and ER when I arrived. Fifteen hours from ER to get to a bed. They ignore alarms, call buttons, and are really harrowed as a nursing staff. They're poor communicators. They are rushed. Yes, there are excellent nursing staff (RN/LPN) and a few that don't have time, are not situationally aware, and at worst, deliver dangerous care. It's my guess that certain administrators and MBAs need to be sacked, and the quality of care revisited, as it is not endemic, it is not a goal, and it is not woven into what they do-- the professional staff excepted. If you can avoid going here for ER/ED treatment, go somewhere else. This place is screaming over-capacity, and terrible interdepartmental communications; this was my anecdotal experience. YMMV.

If I could give it a zero I would. Probably one of the worst emergency rooms in the business of…read moretaking care of patients. I have been in healthcare for over 43 years, and the care was a appalling. If you have a back issue, or severe pain, your automatically considered a druggie looking for pain meds, and they don't care about your background or what brought you to the emergency room. I would not send my worst friend to them even if they had an accident right in front of the emergency room. I'd take them straight over to Good Sam where they would get proper care

Some of the best care my family has had at a hospital. Son had appendix surgery done. Long story…read moreshort. Had the best nurses, doctors, surgeons, cnas around. Everyone went out of their way to make our stay comfortable. Everything was explained to my son in words he could understand.

Wife admitted by ambo August 27th. Infection. Last Thursday she was unresponsive in room. I ran to…read moreget nurse from 4 East (room4111) and jristiana came fast, looked the matter over took her sugar and was lie I. Low 50s, she hit a red button and room was flooded by a response team that was amazing. They finally got her to come around but 3chours later same thing happened and another amazing team ran to room. Doctors and nurses were amazing. Gave her several shitts and she came around. Doing ok now at home. Amazing quality of care by all staff. Nurse jristiana I feel actually saved her life by immediately seizing up what was wrong and acted quickly. Amazing good medical professional. Wife was in excellent hands there . Vest care and staff anywhere. Thank you RN Kris! God bless you all. Thank you and will always remember you!

Sharon at Patient Registration wasn't not friendly, gabbed with other employees instead of helping…read morethe filling up waiting room, other employees also weren't helping anyone, making someone with a hernia walk back and forth for sign ins when the lady at the sign in desk didnt even write in my husband's name...she made our experience way worse. Union is terrible anyway but she was worse.

When I went to regional, It was pretty normal checking in, but they asked what was my pain and I…read moresaid 10 cause I broke my thumb and they said, while I was bawling my eyes out. It toom like 3 hours for a x ray, and when the wrapped my hands, it didn't even stop what was broken from moving, and it cut off circulation to my thumb

Went here cause i was having pain in chest left arm and neck. Along with nausea and dizziness. I've…read morebeen diagnosed with cardio myopathy in the past. The he first words i hear coming in the door is from a staff lady leaving saying i looked drunk. Then the aloof security guard playing on his phone. Hippocrates would of been absolutely horrified by your staff.

Dr Ghosh whom is a nice enough man doesn't believe in Crohn's Disease, Celiac's, or other permanent…read moregastroenterology conditions. If you see him at age 18, he will take you off all Crohn's medications until you almost die from passing and vomiting blood. Coming back to Indiana he still doesn't believe Crohn's Disease is real.

I'd like to thank Dr. Chang and Dr. Ghosh at IMA Associates for being such wonderful doctors. They…read moretruly care about helping people feel better. I dealt with a problem for two years; it was the most miserable and frustrating years of my life until these two doctors cared enough to get to the bottom of the problem and made the necessary referral for me. Dr. Chang and Dr. Ghosh are both very kind, understanding and patient. I had abdominal rectal prolapse surgery on 11/12/09 at Kendrick Regional Center and it couldn't have gone any better. I was terrified about being put out and having this surgery, but these two doctors encouraged me, were very positive, continued to advise and help me until I had the surgery. Dr. Johansen and Dr. Maun performed my surgery and did an exceptional and outstanding job. I'm doing great and I can't say enough good things about Dr. Ghosh and Dr. Chang. They have both been amazing and given me exceptional treatment. Dr. Ghosh and Dr. Chang at IMA Associates truly display the highest qualities of a wonderful and caring doctor. I would rate these two doctors above and beyond five stars. I'm very grateful to have them as my doctors and give them my sincere thanks and greatest appreciation. Susie F.

I was once in the ER on psych watch, and psychiatrist Dr. Pappas claimed I was bipolar and having a…read moremanic episode after knowing me for 5 minutes. I'm not bipolar. He vocalized that he thought I was only at the hospital because I wanted to take the easy way out of fixing my problems. He also repeatedly misgendered me (a trans person) and insinuated that I'm only trans because I'm mentally ill. (?) In fact, most of the staff misgendered me. The place isn't very LGBT friendly. There ARE some good staff, and I appreciate them deeply, but there aren't enough. There have been 2 times where I was sent home without being checked on after I tried getting help because I thought I was going to hurt myself. The staff treats people like crap. Not just for psych.

Worst hospital ever. What hospital sends a 2 month old child home after coming in because they quit…read morebreathing 4 times (turning purple) and vomits blood? And proceeds to say there is nothing wrong and they can't do anything for the baby. The facility needs shut down.

As close to a KEEP OUT sign as you could get from the non medical staff…read more If you can get past check in and billing the medical staff are good. Their office staff has long been lacking in warmth , compassion , friendliness and sometimes basic politeness. I saw someone not happy with electronic check in but actually its almost friendlier than staff was . I know that they cannot be understaffed as every time I have finally got to one of their little rooms to check in there are 2 people sitting there . Then lets talk about billing, I get bills for things that have already been paid . Then I get an offer of 25% off for paying it . BUT oops just kidding if its already paid . If you dont even know whether or not I owe you money maybe I wonder what else you dont know

If you need a some triple antibiotic cream and a band aid then I'd recommend this hospital…read more Otherwise, take the extra 30 minutes north or south to a bigger town with a more knowledgeable hospital. Hit or miss on whether the nurses will be friendly, but they're better than the doctors. The OB department is the best part of this hospital. But they don't have a NICU so it's still better to go to Union for delivery. Two stars because the OB department is good.

My daughter tore her MCL during a track meet at IU and we needed to come here for X-Rays and to…read moremeet an orthopedic. Everyone here was AMAZING, very helpful, and made her as comfortable as possible. When we got back to LA, they sent the needed paperwork immediately and even followed up to see how she was doing. I've never been to a hospital or Dr's office that was actually so helpful and genuine!