- Superb. Highly recommend. - Quick response to my inquiry…read more - Clear explanation of fee schedule. - Confirmed date and then time. - Arrived exactly on time. - Explained what they were doing after system evaluation so I had idea of potential costs. - Showed me how to properly work control panel for future. Over 40% then original quote from EL (who never showed up and never explained why )

very happy with the service provided. Issue started with one broken sprinkler head but the…read moretechnician's full inspection revealed other issues which they immediately fixed. Friendly and informative they kept me abreast of all work being completed and why.

I first called Gallos Plumbing in September 2021. We had a suspected leak somewhere in our…read morefoundation. We didn't have a clean out, that was the first step. They installed a clean out, determined we did have a leak, pinpointed the leak all with in a timely manner. Our home is over 60 years old, and while all this was going on Murphy's law hit and we had to have a new water heater installed, a PRV replaced and a shower leak repaired. Everyone at Gallos is wonderful. David is always more than willing to take the time to explain everything in full detail. Shelly , in the office, is super responsive and keeps you abreast of what is going on. Nelson the plumber is professional, detailed and friendly. I have already recommend them to someone else in our neighborhood who had as equally great experience.

The gentleman was courteous professional and did their job. I explained when scheduling it that…read morethis was a casita a converted garage. There's only one wall that had a water line in it. Kitchen sink bathroom sink toilet and washing machine dryer attached to it. It was one shower. The water heater was electric so it didn't play into it and there is no drain lines etc for air conditioning. She said it took one to two hours. I told her I seriously doubted that I had a lot of like 45 minutes or 50 minutes. The gentleman came out they were here have 30 minutes. And we're done. When I explained the situation and said it was one line to be looked at shouldn't that cost less than a whole house. They said no one price so I paid $300 for 30 min. It won't let me correct a lot of to allotted. Sorry

10 out of 10…read more Professional Honest and transparent Though our issue wasn't related to plumbing, John still took the time during the free estimate to answer all questions and give honest answers. Very friendly and personable. Will be hiring them when we need a new water heater this fall. Recommend!

Johnny Pipes replaced our house hose bibs. One of them was quite tricky and they did a great job at…read morea reasonable price. Will definitely keep them in mind for future plumbing jobs!

Tim installed a fantastic water softener for us 10 years ago. Called to ask if it needed any…read moremaintenance after 10 years. He asked me a bunch of questions, and we discussed how it was performing. He told me nothing needs to be done, just watch out for any pressure drops in our faucets. The system he installed for us is terrific and Tim's customer service is outstanding.

Experience during installation of water softener and filtration system was very good. It's been…read moreover a year and I need my filters changed. Reached out to Tim. Two weeks later, he told he'd come, but didn't. Called him the following week. Few days later and few follow-ups, he said he'd come on Juneteenth day. I had already planned for a 5 day vacation starting on Juneteenth and that day didn't work for me. It's been over 5 weeks now and we are using bottled water for drinking. In my case, Tim's response often was "people have been waiting for 2-3 months, it's only a few weeks for you"!!

Kyle was fast to respond to our water heater call. This was discovered at 7 in the evening. We were…read moreable to stop the water ourselves, but he was over the next morning and had a new water heater in place before lunchtime. Reasonable price, friendly service and quick resolution are reading why I would call this company again.

After hours service request. Showed up quickly and went above and beyond. Highly recommend.read more

I was told at the installation that we would be able to get replacement filters for the Charger…read moreR.O. system they installed online. That was false. I contacted these guys about replacement filters and have been ignored. My wife called them about buying replacement filters and she was ignored too.

Less than two years ago, George installed a water filtration system in my home. He was friendly and…read moreseemed trustworthy at the time. However, from the start, there were issues: he wasn't able to filter all my water lines. My laundry room and guest bathroom were left unfiltered, which was disappointing, but I accepted it. About 2-3 weeks ago, my house flooded. I discovered that George had tied into my water line in a highly unusual and unsafe way, using four SharkBite fittings -- which are intended only for temporary fixes. The leak occurred under my water heater, allowing water to flow into my master bedroom and flood the entire room. As a result, I've spent over $1,000 repairing plumbing and replacing my carpet. On top of that, I spent an entire Saturday night vacuuming water and tearing out the padding under my carpet to minimize damage. I have attempted to contact George multiple times to see how he can help rectify this situation, but he has not returned any of my messages. I want to warn others: George may be personable, but his installation work is unprofessional. If something goes wrong, don't expect him to take responsibility.

We recently installed water softener and reverse osmosis with them, and we are very happy with the…read moreresults. The water don't smell like chlorine anymore and taste so much better. Great maintenance explanations as well and very patient installers.

I have been using their services for the past few years to maintain our home Brita pro water…read moresoftener system. Every instance has been very pleasant and professional. From the initial calls with Angela to make an appointment to the completed service, the experience all-around is hands-down the best! They are very responsive and helpful and even go above-and-beyond to ensure all your questions and services are taken care of. Highly recommend them for all your water-services and maintenance requirements. Thank you and will be utilizing for more! Enjoy!

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

Problem explained and resolved quickly. Agent was friendly and on time. Provided estimates before…read moreservice provided

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Hector was amazing, helpful and transparent today. The home flipper that sold me the house really…read morescrewed the HVAC unit up. Thankfully Hector was helpful and so great, I will definitely be using Proven Plumbing & Air more in the future!

I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

Thank you Alcide Besara. A experienced technician that knows his stuff. To the customer; please…read morehave patience using Google Translator. My question and any possible future questions from yall my take time to be answered. Stay blessed my friends