The customer service is horrible with them people and I haven't even met them in person. I had a death in my family and had to reschedule, then I communicated with them I may have to cancel the next day but never received a response. I then texted them the morning of to confirm the appointment and no response. I called them and they picked up 2xs and hung up. I then called from my daughter phone and they answered immediately. The thing that is the most unprofessional to me is, the lack of communicative responses and the hanging up on me. Just say you would prefer not to take me as a client rather than ignore me. I was intentional in my communication with them but did not receive the same consideration. Oh well there are numerous Spa's around my tri-state area. SB: I called on an inquiry and 1 minute after we hung up they texted me pricing and asking when I wanted to come in, so don't think they don't respond well to text. They started the texting on my initial call. read more

This was the worst massage experience my wife and I ever received. When we arrived we were told, after buying a couples massage from Groupon, that the Groupon did not cover taxes and that the tip had to be paid IN ADVANCE. We were then told we had to wait bc they were running behind, which was fine. When we were receiving our couples massage in the room my wife was massaged by a gentlemen and I was massaged by a woman. The woman consistently stopped massaging to be on her phone. She attempted to speed through the massage, using her elbow in my back repeatedly after being asked to stop. Another couple arrived midway through our massage demanding the room we were in. Another staff worker came in with a note and 40 mins into the massage they told us they were done. Knowing we had at least 20 mins left we asked about why it ended early, and they left. This place is terrible and I would not recommend. read more

NEVER AGAIN!!!!! The owner ASANI gave me a gift certificate for a couples massage because i referred both of my parents for platinum facials in December 2022! My husband and i went back for that couples massage for Valentine's Day weekend, and when i showed the owner, she acted like she didn't remember that she had given it to me!! the gift certificate did say "couples massage 60 minutes." She then proceeded to say that she remembered and her boss "got mad" at her for doing that... i told her that she was the owner, and then she acted like there were multiple. she said ok i'll accept this, but it'll only be for one person. He has to pay $50 like WTFFF?!!! i didn't care at this point i wanted this to be a nice Valentine's Day present. I paid the stupid $50. she led us to the other side of the room (same as lobby) with 5 screen panels acting as a "wall" and behind this wall were 2 massage tables... as we were getting massaged, there was a real room next to us, and you could hear talking and laughing!!! not to mention the people checking in at the front! i was so annoyed!!! not a relaxing atmosphere at all! The masseuses were: a teenage boy and a grandmother!!! wtfff!! massage felt like she was rushing!! ughhh! The boy came in all sniffling and sneezed about 2 times throughout my husband's massage!! And when massage was over, the boy and grandmom were waiting for us at the desk... so weirdddd! i wanted to get change for their tip, and as i was giving it to them, ready for the icing on the cake??? THEY demanded double the amount of the tip!!! THE AUDACITY!!!! I could've just given them nothing!!! UNGRATEFUL ASSHOLES! i told them that's all i have! then they said something to each other in their language, gave me a dirty look, and i said, " NEVER AGAIN!!! HORRIBLE EXPERIENCE! ALL THEY WANT IS TO TAKE YOUR MONEY!!! I'M GOING TO A PROFESSIONAL MASSAGE PLACE! WILL NOT RETURN!! read more

I was worried when I walked in, but after my first Groupon massage and facial, I came back a second time with my fiancé and got a couples massage. We both agreed that they were the best massages we had received in awhile. My fiancé has literally gotten up during massages at other places and waited for me in the waiting area because he was not enjoying the massage. He's a former UFC fighter, has a larger muscular build, and needs someone to really work to get into his muscles and "knots". This place was fantastic. We went about a month ago and we are looking to book again this weekend. read more

horrible... I do not recommend. Do NOT go there. The employees are very rude, massages are done all on one floor with a few dividers separating you from other customers and the reception area. They never answer their phone when I tried to make an appointment, instead some one texted me and said do it online. Even though I was trying to explain I was gifted a massage. Didn't try to make you comfortable or offer any water, or ask about pressure like normal massage places. Very disappointed and do not recommend. read more

I scheduled a couples massage for my wife and I a week in advance. The ad said $99 special (couples only) for a 60min full body massage. The online booking wound up charging $107. I'm not sure how the difference factored. At the time, I didn't look closer and assumed it was because of tax. A closer review of my receipt doesn't show a breakdown. It just lists $107 as a straight charge. Even still, NJ sales tax is 6.625% so the math doesn't add up. It's a nominal difference so I let it go without questioning it. The day of our massage, we were about to leave for the salon. My phone started blowing up with texts & calls saying to come 1/2hr later than scheduled. I couldn't understand her explanation as the caller appeared to struggle with the English language. She kept calling me "honey." I agreed to the 1/2hr delay. Once agreed, she tried to shift it out 1/2hr more. I said no, we need to move on to other commitments this afternoon. She agreed to just the 1/2hr delay. Upon arrival, we were accosted on the stairs by the masseuse saying they just moved downstairs. She asked if I already paid. I said yes, online. She walked us to the counter to check us in on her app. She then walked us to the couples room. She asked us at the door what kind of massage we wanted. I asked for Swedish light pressure since I just wanted to relax. My wife asked for deep tissue. We were instructed to undress. There isn't anywhere in the room to put your belongings. There's a coatrack on the back of the door. We had to keep our clothing & belongings on the floor. We laid on the tables for 10mins before they re-entered the room. The same masseuse returned with a man. She worked on my wife, the man came to me. Quite a portion of my massage was spent just rubbing my back & arms ontop of the sheet. The pressure started off okay once he moved to skin contact. Then he got too deep. Around that same time, my wife became very vocal. She was grimacing and saying ouch. She commented to the masseuse that she's very strong for a little lady. I couldn't enjoy my massage even if it was enjoyable because I was focusing concern on my wife. I even asked her if she's okay. The masseuse kept telling my wife she has too many knots and needs to come every two weeks. My wife kept telling her it hurts. The female masseuse left my wife mid-massage several times to exit the room and talk with someone. This is extremely unprofessional to walk away in the middle of the massage. Even once is unprofessional, but several times is beyond unacceptable. The man focused his time on my back, shoulder blades & some time on my legs. Barely any arms, neck, hands or feet. My hair was covered with a towel. There was no scalp work at all. He barely touched my neck or shoulders. The masseuse kept telling my wife you will be sore tomorrow but thank me for it then. My wife and I were hurting upon completion. It's 5 days later and we can still not lay on our backs in bed or lean against the backrest of our car's seat without pain. I have never experienced anything like this in my life. I've had some unimpressive massages in my past, but this is brutal. This isn't soreness... this is pain. I've been through major surgeries that didn't even leave me with this level of pain. Both my wife & I were athletes years ago so neither of us is fragile. We both have high pain tolerance levels, but this is insane. My wife and I need a massage from a reputable massage therapist once our pain heals because of this. Never again! read more

DO NOT TRUST WHAT THEY PROMISE!!! October 22, 2023 I went to get a couples massage and during my massage the woman kept leaving the room and taking calls during my massage that I couldn't relax or enjoy it. When The Massage was over and we went to pay I said to the receptionist that my masseuse kept coming and going and taking phone calls during my massage she said oh that was me. I'm so sorry so sorry so sorry and she apologized 15 times and said the next time we come, my massage would be free because of the interruptions. She apologized again and said there was nobody else here to take the calls and when we come back, she will remember me. She will remember that she told me the massage is free because of what I experience. So I booked the appointment for a month later which is today 11/12/2023 I show up and the guy at the desk says it's $99 for a couple I explain to him the situation of what took place a month ago. He said he can't do that. we went back-and-forth and then he called his manager on the phone and explain the situation to again to her. She said we don't have a free policy and she didn't say anything about getting a massage for free. I said to her that you are not the woman who did my massage. Then she says the woman who said that no longer works there she quit. How convenient is that? I said to her that is not my problem but I should get what I was promised she continued to refuse and I said that was bad business. Prior to her quitting she was working for YOUR company so your company should uphold the promise made to me because that is not good business to have a masseuse walk in and out of the room interrupting the massage and taking phone calls during the massage when the room should be peaceful and serene, that manager didn't seem to care and continued to say no that my massage will not be free. Keep in mind the person I'm with was still going to pay for their part of the massage for $50. After speaking with her another woman comes out I explained the situation to her again she understood what I was saying but again said the woman quit, and I once again said that is not my problem that is your problem. It's your company, and that is who she worked for. She called the manager again. I didn't understand what they were talking about because she was speaking in Chinese but when she hung up, she said so sorry so sorry so sorry. And we couldn't get the free massage so here I am writing a review on yelp like I told her I would do to let you all know what I endured today and to please do not patronize this establishment because they do not hold to their promises and answer phone calls during your massage. read more

Greedy and unprofessional workers. They don't ask you what kind of massage you would like nor do they ask you what areas you would like them to focus on. So I went ahead and told the massauer what areas I would like him to focus on and he completely ignored me. Then at the end of the massage he demanded higher tips with no shame. Will not be returning here. read more

Honestly the best massage I've ever had. My best friend and i went yesterday and loved it. We've been to luxury spas with all the glitz and glam and they're nowhere near as amazing as this place. I'm def making the drive there! Also theyre are so wholesome as hell. Don't let the rustic stop you from getting a massage. I woke up feeling AMAZING. Also, go into the place to pay... not on group*n... it's the same price read more

I received the $45 Groupon for a 60 minute massage as a gift. The setup is more of an empty office than a spa. There was no consultation about where I might need focus. They didn't even ask if I wanted a glass of water, but were only focused on getting me to pay the tax in advance. I went into a room where I undressed and got under the sheet. You could hear everything that was going on outside - conversations between employees, and a man's voice that I think was a customer - kind of jarring. The massage was fine in the moment, although the stone part was weird - felt like she was using them as a scrubber. When I turned over, I saw that the door was slightly open. I looked at it and motioned toward it and the massuese giggled and apologized and closed the door. But when I opened my eyes after the massage, the door was open again! In terms of decor/ambiance, the candle was fake, and the curtains had moth holes in them. A day later, my shoulder is worse than it was when I went in, and my lower back is sore where it wasn't even bothering me before. This isn't just "bare bones", it's a cash grab. Had I been asked to pay the full price, I'd have been furious. read more

The massage itself was relaxing and accommodating. The place is small, but do-able. However, the lady who takes the tax and final payment was very rude and unprofessional. Pretty sure that's the boss. After my massage, I felt super relieved until I was attacked by her. She asked me how many times have I been there and purchased the Groupon deal? I told her at least 3-4 times. She told me to stop buying it because it's for advertisement only and to start coming in and paying full price. I took that in offense because the company pays Groupon to have it there for a reason. I wasn't taking away anything from her. Groupon allows customers to repurchase the deal once a month. Her attitude was very ignorant and not necessary considering she's a business owner. read more

I tried to make a spa appointment for my husband for Father's Day looked on Groupon ans that's how I found this location the price was right but never had a chance to go there because I called over the phone to see if we can make an appointment and the young lady said 3:00pm then she said hold on then she said 3:30pm. I said okay then she asked me if she can call me back I said sure because I was driving and my husband was trying to get the information. Then she calls me back and says can you come at 4 Mrs. T and I said sure so me and my husband was on our way there 13 minutes away soon as we pulled into the parking lot she called me and said Mrs T can you come at 7:00pm I said enough is enough no thank you thanks for trying to get us in. Because which it was on a humbug this was a first time that I called she hould've looked in the book and said that the time was booked instead of me keep holding on and keep calling me back and forth the price was right we might try it again but for right now we're getting ready to go have something to eat and we might try then in a later date. And We might go and find another massage later today. And what's so crazy about it is we found a place I told my husband I just want to take a peek at it took a picture and the parking lot is not even crowded I believe they don't have enough staff but I would like to come back and give them a try. And that's why I gave them a two star if we have went and got a massage and how the people treated us then it probably would have been more but for right now is it to start limit and she tried to get us in and that's another reason why she. And what's so crazy about it is I came all the way from Philly getting my car checked out at the PACIFICO dealer and I ask my husband would he like to go get a massage and that's why we went over to New Jersey.We have to find somewhere over here to eat and also I would love to still do I massage but hot stone spa will not have our money today. I had to get back on here and to let y'all know don't you know the hot stone spa text me and told me that they are ready for us. And our appointment is at 5:00pm. I told my husband check this text out which I was thinking it was from my job and we had just came from eating and doing a little bit of shopping do they really think that I'm coming back their today at the all this confusion heck to the no I'm getting ready to go home pull my shoes off drink a glass of wine and relax. I'll see y'all on a next go-round. And the person that was answering the phone is really confused and y'all need to get her straightened out because you're going to lose a lot of customers. read more

Greenleaf Massage Spa - Massage Therapy Near Me - Cherry Hill, New Jersey

Got a Groupon for my birthday. Not going to complain about paying $6 sales tax like other reviewers; thats how Groupons work - I've done plenty of them. Besides the language barrier and the non-scripted experience you would receive at chain massage places , their place provided a quality massage. I would highly recommend Linda. I asked for a deep tissue - the owner offered me a free combination of hot stone and deep tissue, which was a nice touch. I went on a Sunday evening - and did not experience the noise issues that other reviewers complained about. I paid for a massage and received an excellent massage... end of story. I tipped appropriately - like you should when you receive a quality service. I will be returning for sure. read more

Literally the WORST massage I've ever had. I told the woman I'm having shoulder and to just focus on my upper body, that was ignored. All I did was hear the traffic of rout 70 for an hour. I asked my masseuse multiple questions during, but she didn't understand me. She jumped up in the table during the massage... for what? I really do not know... I wish I could get my money back. It was terrible. read more

GREAT Massage! I was a little worried when I first walked in because I read some strange reviews about the place. I believe the negative reviews came from a place of ignorance. The staff and owner were lovely! Definitely one of the best deep tissue massages I have gotten. My fiancé got a massage with me and agrees. 4.5 out of 5 read more

Great one hour body massage. Two star reduction for waiting 45 mins to get it even though an appointment was made.

I wish I could say this was an enjoyable experience but if I could give this 0 stars I would. My boyfriend and I went in to relax and destress and got a couples massage. Instead my boyfriend walked out assaulted and with rug burn. We got there and got checked in and set up for our massages, everything was going fine and my massage was great but my boyfriends gave him rug burn on his back. The lady who did his massage only massaged him on top of a sheet rubbing and stabbing her elbow into his back and grinding the sheet on his skin, while he's laying there listen to a man give me a massage with oil directly on my skin (how it's supposed to be done). He also noted that the woman would stop "'massaging" him for longer periods of time and each time he lifted his head and saw her on her phone. She also practically assaulted him and at least three times aggressively felt him his butt and around without him asking and him being comfortable. After the massage was over he asked her why I got massaged with oil and he only got massaged over a sheet and her response was "you're different" and then said "maybe next time with oil" and sat there eagerly expecting her tip. We will never be returning unless it's to get my money back. read more

The service was excellent. I've been 4 times and it is hands down the best massage in the area.

I found this place with a Groupon and got a great deal on a 90 minute massage. They were Great! Obviously I had to pay the tax when I got there but that was to be expected. They got me in quickly so I could really enjoy my money's worth. Will be coming back for sure. read more

I NEVER leave reviews. So for me to leave this means to please heed my warning. I had the worst massage of my life. The person who massages me was not a trained masseuse and pressed aggressively on my back while rubbing side to side instead of the proper up and down. She never used any of the proper massage techniques on my muscles. In addition, she kept scrubbing my back aggressively with her hands like I was a deep stain on a carpet. I literally walked out crying in pain. I had felt like I spent money to be physically abused. Please take my advice and find somewhere else guys! read more

This was the best massage I've ever gotten! I have gotten the deep tissue and hot stone massage, which were very relaxing. And all the girls are friendly and very good at giving massages and facials. This place is very clean, quiet and relaxing. I will come back. read more

What an experience this was! I showed up to my 10am prenatal massage 5 minutes early. The place is definitely an old office space, doesn't resemble a spa at all. The two women working spoke minimal English. They kept speaking to each other in their language while glaring at my baby bump. I knew clearly something was wrong. They mostly had their masks down around their chins which made me very uncomfortable. I began to wonder how clean this place was, what precautions they were taking with COVID and if they were even licensed at all. They didn't greet me at all and after watching them talk and gawk at me while making a bunch of phone calls, they finally invited me to sit down. The talking and gawking continued for another 10 minutes and finally the one lady came over with her cell phone for me to speak with someone who I assume was the owner. She asked if I could wait another 20 minutes because there was no one there to do my massage. At this point I should have ran out but I had been looking forward to this massage for a long time, so I said ok. They bring me into a room to get undressed and ready for the massage. They never even asked me my name or to fill out any paperwork! I found this very odd, especially for a prenatal massage. As I'm laying there for 20 minutes I began reading these reviews and got totally freaked out. I got dressed and ran out of there. There was no one even there working when I left. An hour later, the owner began texting me repeatedly to come back. I told her I had gone somewhere else and she kept begging me to come back and offered me all kinds of discounts. I wouldn't recommend this place to anyone. read more

Great spa! The space itself is very clean and inviting. The staff could not be nicer, everyone was super sweet and the massage was incredible. I definitely drooled a bit because I was so relaxed. I would definitely recommend this place. read more

The staff was very friendly, however this massage experience was physically terrible and uncomfortable. My husband and I went for couples massages. He felt that he got the crap beat out of him, but 2 days later has yet to say it "hurt so good" and has some bruising on his back. I am pregnant and was laying on my side for the massage because of this, which I was expecting. They avoid the hands and feet during prenatal massages, which I also knew. I started out laying on my right side, however I wasn't flipped over to my left side until the last 5 or 10 minutes. Because of this, my right arm/shoulder felt like pins and needles for most of the massage. I re-adjusted myself several times and she never asked if I was comfortable or suggested flipping sooner. I recieved a massage of my left shoulder and center to left side of my back. But after being flipped, she never even touched my right side or shoulder, not once! She didn't touch my arms at all, and only did the outside of my legs that were facing up from being on my side. I felt so obviously and unevenly massaged. For the kicker, they added on an additional $10 for having to do a "special massage" due to being pregnant. We also were not in a room, but behind room dividing screens and got to hear the full crystal clear verbal review of a gentleman's massage who had just finished, which as you can imagine was very distracting in what's supposed to be an otherwise tranquil and relaxing setting. She also left for several minutes, 4 times during my massage, 2 of those times I'm assuming was to tend to other customers, as she did not come back with hot towels or stones or something of use to the massage on those disappearances. As a whole, the massage seemed very chaotic and inefficient, and was such an uncomfortable experience, physically and mentally. I considered sitting up and pulling the plug on the whole thing at one point, and maybe I should have. I will definitely not be returning here. read more

Upon walking in the door the receptionist didnt greet my sister and I. If looks could kill we would be dead. We were asked for our cards before she found what type of massage we were getting. She then proceeded to charge a different amount than what was said. After being escorted to the room. The woman doing my massage left 4 different times to handle customers coming and left the door open. The men coming in could see my sisters entire backside. After the massage session we were pretty much chased out of there after leaving a tip because they wanted more money. I've been to plenty of spas and have never I experienced something of this nature. Steer clear of here if you're looking for a relaxed environment. read more

Called for a appointment using a groupon. The owner said if I had used a groupon before that I could not use one again. The fine print says you may use one again after 6 months. She was rude and not following the groupon rules. read more

Hot Stone Spa is a best massage in New Jersey! I come over here get my feet, back or whole body massage always. They are very professional, friendly and skillful. My favorite massage is deep tissue massage! I'm strongly recommend everyone should go and get wonderful experience from Hot Stone Spa. read more

This place was the most disrespectful place I have ever been to. They are rude and rush your massage. If you use Groupon they won't treat you the same because they only want you to pay cash. They have no type of hospitality.. I was given this as a gift and it was my worst nightmare.. please do not go to this place.. there are many other places around this area.. read more

Rude, false advertising, poor customer service!!!! DON'T WASTE YOUR MONEY!!!!!! This place is the most unprofessional business I've ever experienced. That 2.5 star rating is generous at best!!!!! DON'T COME HERE!!!! read more

Worst massage. After my massage started, the phone rang outside the room. That's when I noticed the door was left partially open so she could answer. Not sure what kind of massage I was getting because she'd push on my back with all her might using fists & elbows, causing herself to huff & puff out of breath. I thought my lungs were going to collapse. She bent and pulled my arm back & up causing me to yelp in pain. She rubbed my neck so hard I think I saw stars. She worked the oils up into my hair then yanked the ponytail to the top of my head wrapping it a third time gnarling up all the hair into a rats nest. She popped the fingers on my right hand 3 times and never repeated the same to the left. No consistency. She finished the massage 10 mins early. When I gave her 10% she handed it back and said I had to give her 20%. I explained that it was rough and finished 10 mins short. I asked her name, it sounded like Minky. She was very hard to understand. This might be the owner because I heard another couple finish up with another attendant. I've informed Groupon the same and don't believe they should support this kind of bad service and business. BTW-don't go for the couples massage. It is done in the lobby behind divider panels. Weird taking your clothes off in this arrangement. read more

Was very nice when we go went there when we tell we got Groupon then she change her tones and showed us attitude. Don't go over there and waste your money abd time read more

I'm not sure about using yelp as a guide to accurate ratings. I booked a groupon because the ratings were pretty decent there. I looked on yelp after booking and was worried. The massage was great! I would have given 4 stars, because it is true that you can hear people in the lobby and in the room next door. This was minimal though and felt like the place itself is being under-rated. I carry alot of stress in my upper back and although she did not ask, the masseuse seemed to hone in on all my problem areas. read more

My wife and I got massages on 3-3-2020. It was amazing definitely will go back there. The ladies were very nice.

So I am only giving 2 stars because the massage was good. I've gone to a variety of massage/spa's so chain ones, others that are local and some provided through a chiropractor to get you to be a patient, lol. Now this place did not scream relaxing or give me an idea it was a spa. The appearance was bad and I went shortly after it had newly open. It literally looks like it was an old office. It doesn't flow and nothing was new. I sat down on a old bench to sign in and wait for someone to come to desk. Yes there is a language barrier, but no big deal to me. The issue I had aside from the bad appearance or lack of, I went in the room and was asked to change, in the middle of getting undressed the lady opens the door without knocking and puts items in the room that I guess she was going to use. Leaves the door open! As I am a little shocked she walks out. I quickly finished getting undressed and as I am about to finish covering my naked body under the sheets she opens the door. Where I notice a man and women seated in maybe what was the waiting area or foot massage section. Literally right across from my room. The room that's right around the corner from the bathroom. I asked her to quickly close the door. I truly believed this lady did understand modesty and privacy. So I continued on with the massage. She didn't ask if anything hurt or if she should focus on anything. Luckily I was alright but eventually did ask her to focus on neck and shoulders. During the massage I could hear everything outside the door. She left once, leaving the door ajar . Soo when the massage was over, she came back to bring the hot stones she used on me. She must have washed them and put them back in the warmer. I'm like, really? You could wait a minute since I am leaving. The massage was good but the place/vibe didn't feel professional at all. Also they do get you with that "extra tax" that's not paid for on Groupon apparently. I would not recommend, unfortunately. read more

I've been here over a dozen times and was surprised to read some negative reviews. It's been consistently great for me and anyone that I've sent there. Whether I made an appointment or not, they've always accommodated me. I recognize that English isn't everyone's first language but its not a problem communicating with them (I don't go to an authentic Mexican restaurant and expect them to sound exactly like me either). The young woman that answers the phone has an accent but it's no problem to understand. I enjoy doing business with friendly people and they certainly exemplify that. Unlike the chain stores, they really appreciate their customers and I don't feel like "a number" when I go there. $60 for an hour is a good price but I prefer to buy the membership and pay $45 an hour. I love hearing back from those to whom I've given gift certificates. It's always been a great experience. The massage is as good or better than any luxury/resort massage that I've had but costs a lot less. read more

This place came highly recommended but admittedly by strangers on Facebook so I'll know better next time. The customer service is gruff and they make it very clear they want their money up front. The space is old and smells like grandma's house. Right away when you walk in the first thing you see is the desk where we were sat down under overhead lighting to pay; when we didn't pay cash but credit card he looked downcast and told us "ok then tax." Despite being turned off, we decided to try anyway, and were led to the tables - behind a screen that was literally in the same room. I could see the desk through the slats, but I'm supposed to take my clothes off and get a massage here. Thank God I was with my husband. The linens did not smell fresh and I was reminded of that time I stayed in an EconoLodge off of 81 in rural Virginia during a week of Suzuki teacher training but at least there I wasn't staying for the hospitality. Lo and behold, after laying there for 10 minutes, the front man comes in and says "I'm very sorry they working they be 15 minute late is that ok. They working." I can spare 15 minutes and I really need a massage, so I say ok. Our appointment was for 2:30. The next time I look at the time, it's 2:51. No one in the place. We heard some people walk through 10 minutes ago but now silence. What is going on? Now I have to pee and I'm over it. We put our clothes on, come out and sit on a bench in en empty waiting room. When he finally comes out it's 3. It's now halfway into our appointment; I should have been halfway into a deep tissue massage. I say I want to leave and ask for a refund. He says "I'm sorry they working, 5 more minute. You wait 5 more minute?" Who is working? What work? Aren't we their "work?" What is going on in this place? He then asks us to talk to his manager, and gets her on the phone, not to talk to us but to yell at him in Chinese while we stand there, being held hostage. I insist we want our money back and to leave, and this continues. We have children to pick up, I cleared my afternoon for this. Unbelievable. I asked why we have to stand here and wait for this - she's really giving it to him, I can hear it over the phone that they really want our money but they would have had it in exchange for the service we booked - and my husband then threatened to call the cops if they didn't refund our money and let us go, at which point the poor guy refunded us with cash from his own wallet because he "didn't know how to use the machine" to put it back on our card, and profusely apologized as best he could and said "I just work here." I'm pretty sure this place is a front. Don't do it. Just don't. read more

Hot and stones Spa is something that you guys should check out! The staff is super sweet making it a pleasurable experience from beginning to end! read more

The massage in itself was amazing!! My complaint was the masseuse left the room THREE TIMES during my timed massage to greet people in the lobby. I was not compensated for more time and was highly upset about it. Will not return because of it. read more

Took advantage of me, fell asleep and charged me for two hours when more like a little over an hour. The owner at first played innocent and then turned around to apologize for lying. Did not feel refreshed and felt worse than when I came in. read more

Had a wonderful massage and for a very good price! Will definitely come back. The people were very nice and attended to my problem areas.