STAY FAR AWAY! The rating speaks for itself. Greenlee realty specifically Lisa the property maintenance manager is a corrupt and crooked management company! They illegally went into my home took property that belonged to me, the AC was going in and out for 3 months. House got struck by lightning and it took them almost a month to fix basic appliances. I called Pasco County building code and they found multiple violations including live wires under the sink where they disconnected garbage disposal but never installed another one. The best part was they tried taking me to court and I ended up winning getting everything I asked for. They had to give me a free months rent and reimburse me for my washer that they illegally took. At the end they took half my deposit and several of the line items had no explanation. Trust me stay away from this company they are horrible management, rude employees, and will screw you over at the end. LISA SHOULD BE FIRED! She will lose this company business. read more

Don't rent from this realty company they are thieves lazy and the s*** they got isn't worth the money I found a house I ffilled out the application gave Katie the $80 and 2 minutes later she's texting me that my credit score was too low she doesn't call me like a professional would she texts me Katie is so lazy that she gave me the addresses to the real estate that I was looking at and gave me the code instead of taking me like the rest of the world's Realtors does out of all the places I looked at I found one and that's when she texted me in 2 minutes that my score was too low she didn't bother calling my landlords and I'm 60 I've been renting a long time in New Jersey she didn't check my background I never been in trouble a day in my life my advice fire Katie get a professional j9 read more

LANDLORDS and INVESTORS: STAY AWAY FROM GREENLEE PROPERTY MANAGEMENT !!!!  Reasons: From my own personal experience. Plus do not ignore the previous bad reviews in Google. They are true.  MADE UP COSTs of repairs and no transparency with invoices: 1. I asked for a quote for a few things to be repaired at the property. I got a quote for $725.  I then asked for break down of the costs and the cost of the material.  The response:  "Typically I do not break down labor vs materials.  We are able to keep our costs to a minimum with using our own crew and our own discounts with HD. What I can break down for you is this: Lawn $100, Blinds $350,Lanai Door $125, Management $100" Really, you cannot provide me the break down? By the way the total comes out to be $675 and not $725.  Plus why an additonal $100 of management fees, when the agreement does not mention anything about management fees  and I had a verbal confirmation before going into the agreement that there won't be any management fees.  To top that, no apologies or a response back for a mistake (I hope) for the error in the invoice. When I told them that the estimates are high, the reponse:  "The $725 was the best price we could provide you that included labor AND materials.  Sorry we could not do better." 2. First there is $75 fee for providing the quotes (single quote,no options).   The reason $75 will be charged because we have not placed a tenant yet at the property. if you don't go by there quote, you loose $75.  3. For paying by credit card there is $25 credit card fees.  Or you mail the check and wait for the check to be delievered. They do not have any electronic payment system like ACH, paypal etc.  Except for wiretransfer which usually has fees as well.  4. I asked for an estimate for hauling few items (small, not too big) from a store room.  The verbal esitmate was about $400, though later it was revised to $75. I was surprised that they are in the business and  and they had no clue on the estimates on these kind of things. CARELESS attitude overall: THEY LEFT the AC on in the Vacant property for weeks.  This costed me about ~$225 in electric bills and I am still to get the bill for this month.  When I asked them if ac is on or anything. Below are the responses.  Response from the staff "Is it Duke energy? I only ask because the electric company sent me something last week, about usage rates being sky high due to the  extreme heat we have been experiencing.  Looking back at our weather, it's been above average temperatures.   I am sure that has a lot to do with it, minus any kind of window treatment (blinds) the sun is just coming right through the house... " Response from the owner: "Was it your deposit?".  Me: I gave them 2000+ KW in usage. There is no explanation for this much usage at the vacant property. Is any major electrcical appliance like ac on/running at the property?  Response from the owner: "Best of luck with your home !" From my perspective, I have given the property to you to manage, instead of exchanging emails, go to the property and check it out.  I was really pissed and asked them to compensate me for the costs.  Response from the owner: I might be confused but wasn't there a squatter in your home and also a contractor you paid but didn't not complete the work.   Why would we turn your AC on, that makes no sense.  My response:  Yes, you are confused and don't have the complete picture.  1. No one has seen any sqautter ever. There was cat food and water in the storage and That's it.  2. Locker key code were changed weeks ago. Even I did not have the key code. I was asking for it, 2 days ago for the new PM. 3. No one can enter the house except for your staff and the prospective tenants.  It is surprising when your staff went there to remove the lock box they did not check everything was off or not.  No response after that.    COMMUNICATION is not Pro-active: Not pro-active. They almost never call you, not even with any updates. They respond to emails when you ask for an update. But you have to ask for it.  I asked them to terminate the contract as I decided to move on. I asked what is the lock code. When i asked they told me lock box has aleady been removed. Have some courtesy and let the landlord/investor know please. read more

Drove by my old place today.... I'm sure a coat of paint was a reason to increase the rent 500 bucks. Made me think of this bunch who made my life miserable for the five years I dealt with them. The best thing ever happened to me was them booting me out so they could raise the rent. Not a pleasant one in the whole office .... RUN... AND FAST. read more

Greenlee PM Group has so far been a pleasure to do business with. As everyone knows, rental searching can be such a nightmare.. most PMs do not respond but real quick to collect application fees, we've also experienced PMs that do not properly document 1st last Security given up front as well as monthly rental payments, or try to find ways to keep your security from damage from prior tenants that were never fixed. When my Mom passed away last September, my son & I needed to relo since the LL- PM were increasing our rent an additional $300 a month to 1695! to renew in November. Rentals being sparce & scarfed up quickly, we were scared we wouldn't find a place ..Greenlee was the Only PMs that actually responded right away, they were so helpful & great to work with & we were able to get into a house quickly. There was some plumbing issues & they got someone out right away to resolve the issues, sent handyman out to repair some things that needed fixing from priors, the handle broke off the old microwave we asked if they can just order a new handle & my son will put it on, they contacted LL right away & he went out that same day & bought a new one, he asked if everything is ok & if plumbing better. My son & I are so grateful for Greenlee & the Landlord is a really great guy. Our experience so far has been really good, we are so grateful they have been so nice to work with, they are kind, helpful, caring & human! & they get stuff done!.. which is hard to find in the rental world, yals know what I'm talkin bout. I will be looking to buy from them in near future, I highly recommend this Property Management Group to rent or buy from & to anyone who needs to leave their rental homes in good hands. read more

I've worked with GRG for 18 months as an owner and investor. I have experience in many other markets with many property management companies and I know that quality of service can vary greatly from one place to the next. I have been very please with their professionalism, attitude, and exceptional service. I don't make recommendations often and run an investment firm www.howmanydoors.com. Keep up the great work Brande and team! Duncan CEO HowManyDoors.com President Property River LLC read more

Greenleee = Slumlords. Renting should be a mutually beneficial interaction. Not one where the renter has no expectation of being comfortable where they live. Greenlee, it's owner and staff are concerned only about making money with staff that are unable and unwilling to help whether it's basic maintenance or simple kindness. For two years we endured Greenlee knowing that they would not respond well to any maintenance request and when they did respond they only solved the basic requirements. They would not fix the rotting cabinets that were falling down, replaced our broken fridge with a fridge that was almost broken and leaks, circuits that have never worked properly, a unit that has sandbags outside the sliding glass door and water damage on all the structures, and flooding in our son's room - which they told us is not their problem and to get sandbags. We unaffectionately call them slumlords and I would not support this business in any capacity, except if you want your tenants to have a horrible experience. read more

We have been with GRG for 2 years and for the most part they are okay. Most of the staff is friendly and helpful. I have had some issues with getting maintenance out in a timely manner. (i.e. I called about a leaking toilet and it took them 6 days to send someone out. When I complained about having to wait a week I was told since it is not my only bathroom there was nothing they could do sooner.) Our rent also went up this year and they didn't notify us. They just sent a new lease with no note or anything. Like I said for the most part they are okay but they definitely could improve in certain areas. read more

Wow if I could give zero stars I would. I rarely had issues when I did they were usually resolved the office workers were usually polite and nice, today I received a bill from the end of our lease saying we owe them $12 after charges racked up of $1,312. when I was expecting my $750 deposit back. I was charged $35 for a rotten particle board cabinet door that the face had fallen off which it clearly states in the lease that normal wear and tear was covered by landlord. I was also charged for a "repair" to a bedroom door that the maintenance guy had ruined while he was replacing a door knob because my child had locked himself inside the room to which we were given no keys for. so I was given a $60 charge for his to "fix" the putty job that he made while replacing the door knobs. I am beyond furious! I will admit the hollow door from the house to the garage needed to be replaced from running into the door after hearing an emergency scream coming from the garage. Which I was charged $112 for the door itself and $60 to put it on. the home owner was awesome he gave us his number to keep in contact if we needed anything to which we did improvements to the house such as repainting the garage floor that looked terrible and replacing the bathroom floor with expensive decorative concrete epoxy because the pink and white tiles that were previously there were chipped and broken. We cleaned the house and repaired holes in the wall from our tv wall mount and repainted. If you are using this company you NEED to keep track of everything take pictures of the maintenance guys terrible work such as the seals on the doors that were replaced that were barely nailed in and fell off the next day. Which who knows how much they charged the home owner for this. When talking to the owner he had told us that if there were things we could fix ourselves he would reimburse us for the cost of the item because they charged him a lot for any small fixes so we agreed. He did purchase a new thermostat and sent it to us via mail that we did install for him. So I think you should beware as a home owner and renter, expect to pay ridiculous expenses if you do not take pictures and keep evidence of EVERYTHING. read more