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    Greenlight Energy

    2.6 (5 reviews)
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    Ferrantino Fuel

    Ferrantino Fuel

    (3 reviews)

    Gowanus

    I don't like to write 1 star reviews, but these people are unbelievable. They are so nasty - from…read moreMike, the main contact, to the woman at the answering service. I called bc my hot water wasn't working and Mike wouldn't even confirm whether or not someone would come out. He kept telling me "they would do what they could". Which I understand, but that also isn't an answer to a yes or no question. When I called 4 hours later to ask for an update, Mike told me to "sit down and be patient" and then hung up on me. The amount of disrespect and lack of customer service is so uncalled for. I only called twice all day after waiting many hours between calls- I could understand if I was harassing them with a barrage of calls, but this was not the case. No one takes pride in anything these days, but there is no need to be such a jerk. I would use more expletive words, but I don't want my review to be taken down. These people deserve to have the word out about how nasty and disrespectful they are. Shame on them.

    I was having problems getting heat to all floors of my home. I contacted Ferrantino to see if they…read morecould send someone to see if there was an air blockage in any of the radiators. The company sent someone who caused the pipes to make a rattling nose until one of them burst and there was water flooding my basement. It cost me a significant amount of money, the company tried to say the leak existed before the worker caused the damaged. The amount of water raining in my basement after the worker left would have been noticed if the leak had existed before the worker came to my home. To top off the damage caused by the company the company sent me a bill. When I contacted them the day the leak occurred and afterwards I never got a response back. I hope this prevents someone from having damaged caused to their home by a company that will not take responsibility for the poor workmanship of one of their employees and will attempt to bill you for coming to your home and causing damage.

    Greenlight Energy - electricitysuppliers - Updated September 2026

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