I lost my multifocal prescription glasses and was in a panic. Colonial Eye Care was able to help me…read morewith multifocal prescription contacts in just one day. Their fast, friendly service saved my week. Thank you!

(please read updated comments at the end of this review)…read more Friendly staff, plus a kind and respectful healthcare provider. Unfortunately, that's not where the saga ends. Their billing practices are flawed. In April of 2025 I tried this practice for an eye exam. They told me I had insurance coverage, which was a pleasant surprise. They collected my $90, and I was on my way. Months later I got a bill for an additional $210 (a violation of the No Surprises Act). I called the office, and the woman I spoke to told me the bill didn't look right, looked really messed up, and she would do some further research and get back to me promptly. I was very happy with how she handled the call, but I never heard back. I've since called on three separate occasions. On one of the occasions, I was told the practice outsources all their billing and they couldn't help me if they wanted to. I asked for a reasonable timeframe to hear back, and the woman told me 48 hours. That was grossly inaccurate. I'd call a fifth time, but this practice has clearly demonstrated that won't be effective. My time is valuable, and 19 weeks after my initial appointment this mess still hasn't been resolved. Perhaps someone will get back to me after reading this review. UPDATE: promptly after I posted this review, Caitlin from the practice called. She was polite, forthright, and literally used the phrase "We take ownership" for the mistakes that happened. Bottom line: these people are human, they made mistakes, and though they took too long to rectify the problem they ultimately made it right. I'll likely be going back to give the practice another try. Genuine, caring in healthcare, and taking responsibility - I have to respect that.

I am not normally someone who posts reviews on Yelp, but, because of the frequency with which…read morevisits to the doctor can become visits to your local medical hellscape, I wanted to write a note about the Eye Center. Every visit I have had here has been absolutely wonderful. I seldom have to wait beyond the scheduled time for my appointment, and, when the appointment does begin, the staff are courteous, caring, and attentive to what I am physically feeling. The women working in the optical division of the Eye Center are nothing short of wonderful, as well (my particular experience has been with Emily, whom I would credit for ensuring that I do not prematurely develop blindness). I tend to be very critical of doctors (medical jargon doesn't impress me, in the words of Julia Sugarbaker), and I've never had anything but wonderful experiences here. If your insurance covers the Eye Center, I would heartily encourage you to go. The facility is lovely and maintained impeccably, and the staff and doctors are a delight.

I'm not going to talk really bad about Eye Center, but I am also not going to say I got the best…read morecare either. I have been wearing eyeglasses/Contacts for decades now. My old Eye Doctor back in my hometown only had 1 person working in the office. It always seemed that I was in and out quickly. There are 3 providers that I know of here. I lost count of the number of people working in this business, this just needlessly drives up the cost of care in my opinion. My primary issue is I was careless and let the provider prescribe a contact lens that did not work correctly. I made contact and was told they would order a trial lens and call me back for another fitting That was months ago and I still have not heard back. I'm not going back, and it's a shame because this clinic is almost within walking distance from my home.

They are great! I…read morehad an accident where my glassses were stolen from me and I didn't have a spare set. I can't see a darn thing in front of me without them. When we contacted Wilcox Eye Canter we told them what happened they slipped me in the next day. I had a set of contacts on me that next day. The doctor and ladies behind the desk were as sweet as pie! And I have pointed more then one person in their direction since then. If you have some form of eye doctoring needed, come here.

Dr. Wilcox made misogynistic jokes throughout the entire appointment, which made me very…read moreuncomfortable. He made a comment joking about needing brain surgery and said that if he had to get a brain, he would choose a female brain because women "never used them." I found this especially upsetting because my uncle, whom I am very close with, was recently diagnosed with a brain tumor, so hearing him joke about brain surgery was particularly insensitive and uncomfortable for me. The comments continued throughout the appointment and made me feel increasingly uneasy. He also discouraged my goal of becoming a thoracic surgeon, saying that women in the workplace do not do very well because they always want time off. As a young woman with goals of pursuing a career in medicine, I found these comments extremely discouraging and inappropriate. I expected to be treated with professionalism and respect, but instead I left feeling uncomfortable because of the way he spoke about women and my future career.

Have been using Larry for 10+ years...great guy, really helpful, excellent customer service...I…read morehave a challenging Rx (bad astigmatism) to get lenses for my designer sunglasses (Oakley's, Costas, Gatorz)...Larry always gets the job done, never been disappointed...He is the first guy i think of if my sunglasses need to be replaced. Price is NOT cheap but reasonable for products and lenses sought after...highly recommend.

This place is heaven for people who wear luxury frames. The frames are mostly made in London or…read moreItaly . The quality if fames he displays is out of this world .. This place is always pleasure to visit. The owner Larry is so nice and helpful as well. Each time I bend my frames accidentally, he fixes the for free due to me a frequent customer .. this place treats you like family ... it's a must visit .

Awesome experience. Very clean. Very impressed with new technology they were using to get the…read morecorrect prescription. Optometry meets the 21st century. Also attached is a store with a huge selection of eyeglasses

As a contact lens wearer, I have been going to Jellenek Family Eyecare for about four years now. I…read moream happy with the eye exam and quality of my contact lenses. I also purchased back-up glasses two years ago, and they are still in good shape. They have a good selection of frames from which to choose. One reason I chose Jellenek Family Eyecare is that they accept my health and eye insurance. Located in the shopping center off Monticello with a Publix and Target, parking is located in front. I've always found a spot close to this storefront.

The office manager is terrible. The doctor is excellent in his eye exam, and the office staff is…read morenice, so all went well until my glasses were one week late, so I had to call to learn that the frame was in backorder. That was when the customer service went down the drain. A call two days later didn't help. So, three days later, in another call, the manager kept repeating "when something is in backorder, we never know", and she refused to understand my explanation of why this is simply unacceptable. Fortunately, my glasses arrived four days later. So, when picking them up, I thought I could be more effective in person to make her understand, but to no avail, she was quite aggressive arguing with me. She is intelligent, but either she has no empathy or she is lazy, so hopefully the doctor could be successful in explaining her that "when something is in backorder, you never know" until she does her job, which is to call their supplier and get the date when the frame will be manufactured and available. I had already paid for the glasses, so I had the absolute right to know if I would have to wait for two weeks or for six months. Besides, she told me that they didn't have time to call every customer. Total poor performance.

Called and I had an appointment to get my daughter (4years old) and my eyes checked. I had an…read moreappointment to see them within a week at the same time as my daughter. Dr. Guhl was awesome with my daughter and did a very thorough job with both our exams. Seeing them was fast compared to other eyes doctor clinics that had monthhhhhssss waitlist before I could've been seen. I have Tricare and they easily accepted. Thank you for everything!

Dr Guhl is very personable and made me feel at ease for my first ever need for glasses. There is a…read morevery knowledgable optician on staff who helped round out the experience. They accept Tricare. Recommend!

Employees were very nice and accommodating. Service was excellent. Their hours aren't…read moreaccommodating enough,,however. Hopefully, their hours will improve in time.

This is an extremely well run office with a knowledgeable and caring staff. I highly recommend…read morethis office!