Love! My son has been seen by several doctors at the practice and all have been absolutely…read moreincredible. Always explaining things to him in terms he understands and answering any questions he may have. When another son (not a current patient) had an eye emergency, they got him in within 15 minutes of my calling, telling me not to worry about giving information over the phone as they could pull it from my other son. Once again the doctor we saw was incredible and ensured my son's vision was not in jeopardy. Recently I went for my own vision -- affected by a dysautonomic disorder and while many other eye doctors have dismissed me over the years, Dr. Pierce knew exactly what I was dealing with, still made sure it wasn't just my eyes and is working with me to to ensure I find a solution for my uncommon situation. Frankly surprised by the negative comments, however most seem to have the same complaint, billing issues, which frankly seem like issues with people not understanding the own coverage or what is and is not in network. I paid $90 for myself and my son at that joint appointment. That's $45 each. I also had every exam in the book as we were trying to ensure it was not a retinal issue or worse. When I've needed anything the women at the front have gone above and beyond. I needed my son's prescription sent to me to order his glasses as I prefer a style provided by an online provider, and since they were on the phone with other patients, I received a text message asking how they could help -- I had the script emailed to me in less than 5 minutes. Couldn't recommend Colonial Eye Care enough!

I lost my multifocal prescription glasses and was in a panic. Colonial Eye Care was able to help me…read morewith multifocal prescription contacts in just one day. Their fast, friendly service saved my week. Thank you!

I'm not going to talk really bad about Eye Center, but I am also not going to say I got the best…read morecare either. I have been wearing eyeglasses/Contacts for decades now. My old Eye Doctor back in my hometown only had 1 person working in the office. It always seemed that I was in and out quickly. There are 3 providers that I know of here. I lost count of the number of people working in this business, this just needlessly drives up the cost of care in my opinion. My primary issue is I was careless and let the provider prescribe a contact lens that did not work correctly. I made contact and was told they would order a trial lens and call me back for another fitting That was months ago and I still have not heard back. I'm not going back, and it's a shame because this clinic is almost within walking distance from my home.

I am not normally someone who posts reviews on Yelp, but, because of the frequency with which…read morevisits to the doctor can become visits to your local medical hellscape, I wanted to write a note about the Eye Center. Every visit I have had here has been absolutely wonderful. I seldom have to wait beyond the scheduled time for my appointment, and, when the appointment does begin, the staff are courteous, caring, and attentive to what I am physically feeling. The women working in the optical division of the Eye Center are nothing short of wonderful, as well (my particular experience has been with Emily, whom I would credit for ensuring that I do not prematurely develop blindness). I tend to be very critical of doctors (medical jargon doesn't impress me, in the words of Julia Sugarbaker), and I've never had anything but wonderful experiences here. If your insurance covers the Eye Center, I would heartily encourage you to go. The facility is lovely and maintained impeccably, and the staff and doctors are a delight.

I had not been to the eye doctor in over 8 years was apprehensive but it went great!! From start…read moreto finish I will definitely recommend them

I have been going N2Eyes for over 2 years. I have been to a lot Optometrist in this area. This is…read morethe best I have found. I have been wearing glasses since the eight grade, now I am in my sixty I have seen couple in my time. They are the best I have found in Newport News.

Dr Waldron is great. ordering glasses was a mistake. not only were they expensive but the fit and…read morequality are subpar. it's extremely difficult to get the help I need to get them fitted correctly. the one person who is able to do this is either out sick or on vacation. tired calling the office today and no one answered all day long. Leaving a message is a waste of time since they don't return your call. Have the eye exam done by Dr Waldron. but don't buy your glasses from their office. You'll be sorry you did.

Office was small but staff was very attentive and accommodating…read more It was my first time at this office and it was a great experience.

My family referred me to Dr. Ambrose having followed her to Williamsburg. We just moved from out…read moreof state. To say I was impressed with Dr Ambrose, the front desk folks, technicians and optical woman is an understatement. Everyone was professional, friendly and knowledgeable. Dr Ambrose showed me and taught me things no other doctor had in the past. The eye test for prescription was done by her. What a difference than what I was used to. She took time, answered questions and explained various pertinent information about the eyes. She also has a sincere, warm hearted and enthusiastic personality. Thank you Dr. Ambrose and Williamsburg Eye Care staff.

They will not provide your pupillary distance measurement for your prescription. Although not…read morerequired by Virginia law, when I pay for a service or personal information about myself then I should be able to have access to it. I hope their "policy" of not providing it is worth it. My family is finding a different optometrist.

I heard the phone ring and she answered it calmly. I watched her face become serious as she…read morelistened to what was being said to her. She asked a few questions and finally said she would be there at the appointed hour. Dr. Spellman had just told her that the small bruise under her right eye that he had scraped to biopsy had shown squamous cells, a potential skin cancer. He wanted to see her that day for another look and additional skin removal for more testing. She asked me to go with her to his office at nearby Hampton Roads Eye Associates on Warwick Boulevard to keep her company and help her listen to what was said. I took it all in and was impressed both with her strength and total alertness and the doc's direct sincerity and careful delivery of difficult information. Nothing final before the new lab work was completed, and it was clear that he was just being careful with his patient even before he could draw any conclusions. Spellman was at the top of his game and his professionalism and humanity set the right tone and told her by his manner that in all likelihood this would not be a big deal, but couldn't wait. We walked out into that chilly Newport News winter afternoon, knowing she was being very well cared for, and able to enjoy the rest of the day. Five Hippocratic Stars for Dr. Spellman and his practice.

I've had great experiences here for over a decade now. It's sometimes challenging to get an…read moreappointment as they book up fast, but once you have it, the service is prompt and efficient. I appreciate that they pay careful attention to your insurance benefits - which can fluctuate from year to year/plan to plan. As another bonus, they have a nice little eye glasses store attached so you can one-stop shop if you'd like (I actually ended up going to Lens Crafters for a wider selection, but if you're not picky, you might find something there you like!). I also have appreciated that they have not pushed unnecessary procedures on me -- a previous eye doctor was insistent I needed lasik, and when I asked about my astigmatism, he dismissed it. The doctors here were very careful about laying out pros and cons of the procedure and actually recommended against it given the cost/benefit ratio I'd face with the type of problem I have in the one eye. Overall, I would recommend them to any new friend or colleague in the area looking for an eye doctor.

The entire experience was fantastic. I would totally recommend Wilcox Eye Center to anyone that is…read morelooking to have their eyes examined by an actual doctor in person.

I rarely leave reviews, but my experience with Dr. Wilcox was troubling--especially compared to a…read morefollow-up I had days later. The front desk and tech staff were wonderful, but Dr. Wilcox was dismissive, unprofessional, and made inappropriate jokes and crude comments. He barely reviewed my scans, rushed the exam, and ignored key health concerns. A second optometrist (virtual!) identified a cataract, an eye freckle needing monitoring, and the need for UV protection--none of which Dr. Wilcox mentioned. His prescription also left out a significant astigmatism correction. I came for care and left feeling belittled. I wouldn't trust him with my vision again. The staff is excellent, but I do not recommend Dr. Wilcox.

Had a great experience here! The staff is amazing, Dr. Bittar is super friendly and knowledgeable,…read morethey have a great selection in glasses and overall the customer service was phenomenal!

After my daughter suffered a head injury, I wanted to rule out any impact to her vision or eye…read moredamage. The team at Seen Family Eyecare were super understanding, offering compassionate care. A prime example of professional care making accommodations to see us and put our concerns at ease. This sort of service is rare these days! I will be singing their praises for anyone who will listen. I highly recommending this practice for all of your vision needs.