If one of your criteria is selecting a vendor with great customer service, this is the place for…read moreyou. I spoke with John and asked if he serviced my area (south pasadena) and what I had found in my townhome. (1 bug) After our conversation I sent him a picture and he walked me through on what it was and what to do. Now mind you I'm not even his customer yet but he went above and beyond in helping me. Thats what I consider great customer service. I know if and when I need this service, he will be the one I'll be calling.

I wasn't sure if I needed service for kitchen fleas so I sent Liberty a message. John called back…read moreand was generous with his time in taking me through a list of steps I needed to take, as well as how to prevent the issue. Super helpful. Thanks John! Five stars.

spoke to a nice lady on the phone made an appointment for the following afternoon. they never…read moreshowed up or even called. quite frustrating, considering I chose them based on yelp reviews, moving to other companies for help with my termite issues.

Wonderful service! They go above and beyond. Mauricio and Tyler were so understanding, helpful and…read moreeffective. Appreciate so much and highly recommend this service!

He honestly told me that the pest problem was not what I had thought it was (making me much…read morehappier).

sal has been amazing taking care of the pest under my house and in my house the nicest person…read morecaring and checking up on me daily. I can't thank him enough. He's amazing. He does an excellent service and I would've recommend him to so much.

Don't ask for credit card information before you even step a foot on site. Makes it seem like a…read morescam. Don't ask for credit card information before you even step a foot on site. Makes it seem like a scam.

1. I asked to show up during the time when my help will be there, because I was bed ridden and…read morecouldn't open the door myself. They showed up three hours after my help left. 2. Then they reschedule it twice last minutes, wasting my money because my help has to stay and wait for them to show up. My help was paid hourly. 3. Finally they serviced the house, but a week later the ants were and still are in my house. 4. I cancelled the services. 5. They send me the bill for the services, they didn't provide, blaming me for not being home. In the reminder letter they indicated one time, but they never showed up in that time frame. I have all the emails. 6. They are still coming, although I cancelled the services in November. 7. I spoke with the admin, and that witch yelled at me. Again. I have all the emails, which I'll be forwarding to BBB.

When I am looked in the eye, greeted professionally, with a sold hand shake - things are off to a…read moregreat start! Wayne obviously knows his business, has a no bs demeanor, and went out of his way to ensure I knew what he was telling me was accurate (ie bring down the rat traps the last company left - with carcasses, from my attic). He took pictures of the hole the rodents were using and he sealed the hole! His fees are reasonable and if I hadn't just signed up with another quarterly pest control company literally 2 days ago, he'd have that business from me too! Turns out he did a termite job across the street just a couple months ago - and that neighbor went out of his way to catch-up with Wayne. He's a standup guy that does what he says he's going to do and takes pride in what he does. I've already recommended him to a friend in St Pete who suspects critters are squatting in her attic.

I had an emergency situation where rat droppings were found in a house I was about to sell. I…read morecalled Wayne from Quackenbush Quality Pest Service and told him of my problem. He came out the same day and did a thorough inspection of my house, inside, outside and up in the attic. He found the problem, which didn't turn out to be as bad as I had thought, and took care of everything. I especially appreciated that Wayne did not try to take advantage of my situation. He was professional, courteous and someone I would absolutely use again.

I have been living a nightmare since before Christmas. I developed some type of "bites" on my…read moreskin. I had just gotten out of the hospital where I had been for several weeks and just thought I brought something home with me. In fact, this explanation is what I was given...What do you do but call an exterminator which deals only with bed bugs, right? This former company came to my house and looked in my bedroom and stated they definitly saw signs of bed bugs. They began treatment the same day. Needless to say, $2,000, 3 treatments and 5 months later. I was still seeing "bites" I called Terminix and a tech by the name of Alex Johnson came by my home the same day. He asked me pointed questions about where I most frequently sat or did I know where I was when I felt I might be exposed. He checked those areas very carefully. He not only did not find any bed bugs, but Alex told me bed bugs always leave some type of evidence they have been there, even after 5 months 3 treatments and , of course, the $2,000! Alex told me there was no doubt I never even had bed bugs. I now go in a different direction to find what I may be allergic to and causing these "bites". I called Terminix with the complete idea I was going to hire this company to rid me of this problem. After seeing how traumatized I was, Alex Johnson could very easily told me I needed re-treatment. He did not. I was an easy mark for the first company. Alex was very well educated in regards to bed bugs and their life cycle and why there was no evidence of having any bed bugs in the first place. A situation such as this is a very emotional problem. I feel very confident in his observations and recommendations. I have hired Terminix for quarterly pest control. Anyone who thinks Terminix has high prices, has no idea the cost financially and emotionally the other company cost me. The $2,000 fee I was charged was just the beginning. Don't trust anyone who is too quick to make a bed bug decision. Observe the evidence. I don't wish bed bugs, or the thought of them, on anyone but check credentials of any company you are thinking to hire...then check again. BBB? Not this first company. Thank-you Terminix and Alex Johnson. JCS

We were called and told tech would pull oven away from wall to spray since that was the point of…read morecontact with bugs. We were also told they spray under the cabinets in the household. The caller/ dispatcher also said they go under house in crawl space. Our house sits 3 feet above concrete covered in heavy plastic. Older guy on phone said yes he's has been there done that. We'll none of that was true when inspector or tech showed up..No we do Not do any of that. He sprayed behind oven without moving it and sprayed under bathroom cabinets. Stay away from 7734 Rutillo CT new port richey office $238 for shit..I pulled over $6 bug spray You do the Math.... Stay away.....

I have been using Clear Pest Pros of Clearwater since I purchased my house and they have done the…read morebest job at protecting my house. Anytime I have a concern they respond quickly. Tom has even come to treat my house on is day off when I expressed concern. The man needs a raise! He goes above and beyond for his clients!

I very much appreciate a next-day weekend appointment! But they were an hour late with no advance…read morecall. Not great. Also, it felt like the guy either forgot or blew off the one question I had. I'll give three stars because they did a lot better last time. This was 1-2 stars.

Don't let these guys do your pest inspection they not only missed a termite infestation in one spot…read moreof the house we purchased not even two spots in 3 seperate spots in the house were active termites were. They're response there was no way of us knowing. Then what are you good for?

Always receive excellent service from Jacob! He is fast, efficient, friendly and professional!! I…read moretrust Family Pest to take care of my pest problems! Since being on a quarterly schedule...our pests are kept at a minimum. I highly recommend Family Pest Services!! Thanks!!

My 1st review on "Home Team Pest Control. It's now the end of March 2025 and I'm still very happy…read morewith the service, pricing, professionalism of all the staff in their office. One thing I really appreciate is how I have the same service person who comes out to my home. My last representative Ryan had been with me since I bought my home but was moved up and as much as I miss Ryan, I couldn't be happier for him. When my new representative took over my homes pestcontrol, I received a call 1st from Ryan insured me I'd be in good hands. Thank you Ryan for your phone call and putting my home in good hands with Jeff. He's very professional and very polite. Thank you, Miller for reinstating my termite policy and making everything very easy for me on a very crazy day. HOME TEAM PEST CONTROL I HIGHLY RECOMMEND AS A HOMEOWNER AND FORMER MULTI MILLION DOLLAR REAL-ESTATE AGENT.

We recently booked an appointment with HomeTeam Pest Defense to treat pests at our home. Their team…read morewas communicative and explained their quarterly plans for pest control. After booking our initial appointment, Jim arrived to treat the pests. He was communicative and explained the entire process to us. The team was not only polite but also professional. We highly recommend HomeTeam Pest Defense for its great services, unbeatable prices, and exceptional customer service.

Bill is kind man that knows what he's doing! He stands behind his work and guarantees what he…read moredoes. We moved to Florida just over a year ago, and used him when we got here. No bugs, like none. He just came back for our second annual treatment. He's always kind and friendly. Talks to the dog and just does his thing. Type of person you'd want as an everyday friend.

We have used Natural Choice twice now on 2 homes in Carrollwood (Tampa). Bill (owner) is so…read morefriendly and professional. We had emergency sugar ant situations, and he was able to schedule very quickly. He was punctual and very informative. He uses only natural and pet-safe products (we have a dog). He can explain any bug situation and his eradication process to you. We learned so much during his most recent visit. He is very methodical and started with the inside of our home (every square inch); then finished with the exterior. Besides ants, we also have spiders and other weird insects since we are in a marshy area. His baits and traps are effective with all bugs and critters. He offered a one year warranty and guarantees his work. I love that he is truly a small business and not a commercial, in-your-face with spam pest company. I called around to many places that would only make an inspection visit to quote me for $X amount and then would need to schedule again to actually treat our bug issue for $X amount. Frustrating and a waste of time. We are glad to have found Bill "The Bug Guy" (his words). Thanks, Bill!