bsolutely heartbreaking…read more If your insurance doesn't cover this as some kind of "enrichment" or something I would steer clear (it is not medical, as no physicians work here). I was seriously ill (uncoordinated/disoriented, in pain and suffering from tinnitus like crazy). My first appointment with a new primary was months away and I was panicking when I thought I'd found a specialist in MDBI. So, being a walk-in I paid cash for my visits.The treatment I received consisted of looking at white squares and being spun around in a chair. Again, none administered by a medical professional. When I ran out of cash, a form and pen were provided to me to take out a loan. At my last visit to MDBI I reported that I felt worse than before starting the "treatments". The young woman responded unassuredly "Sometimes you feel worse before you feel better?". Frustrated, I then asked when we were going to address my hearing issues to which she replied "oh, we don't do anything with hearing here." I was stunned.... I did not return. Finally after a couple months, I got in at BJC and got a new primary. I was on the verge of a stroke and had a blood clot that could have killed me. I have a blood disorder that I'm now going to Siteman for. It had not occurred to me that no one at MDBI took my blood pressure/vitals or anything like that. I reported my health situation and asked if there was room for any discretion in regards to expenses I'd accrued at MDBI (thousands). I was not contacted again and even had emails from an established address returned to me. In the years since, my review has evolved from "I'm confused and disappointed" to "This is a scam." At this point I heard from them again. They threatened me with further financial injury if I did not take down my review "immediately" and that this would be my first and only request before I was sued for legal fees.

I went to MDBI for assessment and vestibular therapy a couple of months ago. The equipment is good…read more My audiologist was great and knowledgeable. I worked with only one audiologist over my series of visits. This is unlike going to physical therapy businesses or hospitals where you get passed along from one person to another as their availability dictates. No one tried to sell me any packages or services beyond the therapy my doctor prescribed. There are no memberships or anything like that. I liked how un-salesy this place seems. The machine and technology they use for assessment and therapy seem pretty good. I have a much better idea of what is going on w/ my ears and even my eyes now. The online portal where your video therapy instructions are and where you can message your therapist are easy to use. There was some confusion over billing. I suspect this was due to my insurance company falling short in accuracy. I told MDBI about it and their staff looked into it and had my account fixed up in no time. Oh. The first appointments are at 7 a.m.! Isn't that great? I had to take barely any PTO. Tell Casey hello and that I decided not to have surgery at this time after all!

Jacqueline Hartman is just awesome. She has gone above and beyond for all three of my clients…read more Not only are they hard of hearing, but each of them has some form of dementia, which makes the process more difficult. She is patient, chooses the right product and is always available to answer questions and "fix" any issues. Can't recommend her enough!

I was referred to Jacqueline Hartman at her Ellisville Hearing Center location for a Resound One…read morehearing aid because the referring healthcare plan provider's information indicated that Jacqueline had listed herself and her Hearing Center as an expert in Resound One hearing aids. Upon arrival, Jacqueline immediately tried to sell me a Starkey brand hearing aid instead, which was not in my best interest. It became clear that she tried to do that because she knew almost nothing about the Resound One. Her service was terrible. It was my first hearing aid experience, and Jacqueline hurried through the process without fitting the hearing aid properly for me and without ever telling me that Resound has an excellent iPhone app that works very well with their hearing aids. I discovered the app myself and subsequently asked Jacqueline about it. Her response was that there is an app and that the guidebook provides instructions on how to download and use the app with the hearing aid. At no time did Jacqueline help me with the app, set the hearing aid up for the app, or anything else. It was clear that she either did not know how to use the app or that she was not willing to do any work to help me with it. Jacqueline also did not provide me with set up of many of the Resound One's outstanding environment features such as its Outdoor and Ultra Focus settings. She never mentioned them. She incorrectly fit the hearing aids to me in such a manner that they receiver wires were not flush to my ears - her solution to that was simply to keep pushing them in further until they hurt. After only two weeks, I was so frustrated and disappointed that I was not getting the benefits of my hearings aids because Jacqueline was unwilling or lacked the knowledge of doing a good job with them, that I canceled my relationship with she and her hearing centers and returned the hearing aids to the healthcare provider so that I would be able to change to a different audiologist and start all over again, which I did. I waited until I had been provided services and assistance from the new audiologist before writing this review so that I would know for sure whether it was Jacqueline Hartman, Resound One, or me that was the problem with the inexcusably poor treatment that I had received from Jacqueline Hartman. The second audiologist did an outstanding job and I am now getting the full benefits and advantages of my hearing aids. As I had suspected, the deficiencies and problems that I experienced the first go-around were entirely the fault of Jacqueline Hartman and her Hearing Center in not being knowledgeable about a product that she claimed to be an expert on, and her failure to put much effort into doing a good job for me.

I've been going here for approximately 5yrs for my dry eyes and diabetic eye exams. I also go to a…read moreregular ophthalmologist at another office but 1-2 times a year I have to see this specialist too. While I believe the equipment is good at diagnosing the severity of your condition, I haven't been able to get any real answers or any new positive changes from the doctor on what will help. I feel stuck here with too many unknowns. The one thing I don't like about the office is the wait times. My time there is normally several hours and you're moved from one room to another about 3-4 different times. When your glasses or contacts are taken off it makes it hard moving around to so many rooms so much. I wish they sold glasses at this location and I could make it a one stop shop, but it's more about optics scans, photos of the eye and vision testing.

Great staff. Very accommodating and willing to stay well past close to assist with my grandmother's…read morevision emergency. Did a wonderful job of communicating and making sure that follow up care was provided

This was my first experience in having a hearing aid, and Tina did an outstanding job for me. She…read morelistened to everything that I said regarding what I was interested in gaining from my Resound One hearing aids, and she astutely addressed each topic. She fitted my aids perfectly and set up the user-friendly phone app to maximize its benefits. Both Tina and Lauren were exceptionally knowledgeable about the hearing aid and the iPhone app with which it interacts. I left confident that I was getting the most of what is available in today's hearing aid devices market, and that I had received help from professionals that not only knew everything there was to know, but also genuinely cared about helping me. Kathy, at the front desk, was equally pleasant, and as helpful as she could possibly be.

If more businesses were run like this, the world would be a much better place! THIS is the way to…read moreserve a community. My parents have been patients of Dr. Juelich's and Tina's for many years. As my parents have needed a bit more assistance, I (their daughter) have taken them to appointments. I live in Texas, so it can be quite challenging to be sure everything is taken care of in the best possible way. Last week when I was in St. Louis visiting my mom, I found that she had lost one of her hearing aids, which was really limiting her ability to interact and be fully part of conversations. I contacted Dr. Juelich's office, realizing we would likely need to wait several weeks to get the situation resolved, mentally planning when I might be able to return for follow-up. Grace, however, was miraculously able to schedule an appointment that day at a different office, and Dr. Juelich went above and beyond to figure out a solution. My mom can now hear quite well - better than she has for many months! We are so thankful and highly recommend Dr. Juelich and her staff. They are kind and respectful, patient, professional, and have true hearts of service.

Very qualified in diagnosing your issues. Nice, friendly staff! Doctor is easy to work with and…read moreanswers concerns.

I am a patient of James Clinic located in the St. Louis area. I began seeing Dr. Molly James an…read moreIntergrative Medicine. They are very easy to schedule and appointment, the truly get to the root cause. Best in St. Louis

I had a great experience with James Clinic. When the Troy, Michigan location was open, I was able…read moreto try the PICO CBD IV and use the InBody machine, and it truly changed the way I think about managing both my weight and fibromyalgia pain. I never would have considered CBD as an IV option before, but the results really surprised me and opened my mind to new possibilities. James Clinic also changed the way I think about supplements and how to support my lifestyle in a healthier way. I appreciated that they have someone on staff who can help with diet and explain which foods may support inflammation and overall wellness. One thing that really stood out to me was Dr. James herself. She's very straightforward and clearly cares about helping people improve their health. She also offers Monday night webinars, which I found to be informative and genuinely motivating without feeling over the top. Overall, the experience felt thoughtful, educational, and supportive.

I love Dr. Emily Ziaee, My daughter was constantly getting…read moresick during her preteen years. Dr. Ziaee recommended removing her tonsils; what a difference! She is now in college and barely gets ill. Excellent care from her entire practice;-)

It has been 11 days since my test and no one from Gateway ENT will call me back to discuss the…read moreresults. After a brief office visit with Dr. Hardemann he ordered an MRI which was performed at Mercy Hospital. there were delays in getting the order to the hospital due to, "them not being in their network". After the MRI was finally done, I received the results from Mercy Hospital 2 days later. I don't understand all of the results and have been waiting for Dr. Hardeman or someone from his office to call me back to discuss them. I have called Gateway ENT a number of times but cannot get any information. Very poor followup.

My first, previous review of SW hearing locations and business practices was very negative. I…read morehave had my aids, very expensive ones, since April 2024. They simply did not work. The hard plastic domes caused an ear infection. I felt entitled to a refund, but was rudely refused. I still do not like the whole setup but fixing the app that goes with the aids, replacing the rock hard irritating domes with soft buds, and most of all going to the Chesterfield office instead of the headquarters or Ballas Road location. Leah, the audiologist at Chesterfield has solved bothvproblems I brought her with friendly patience. I srill don't hear as clearly in conversation as I need to, but in meetings and clubs I can hear with the app settings, and tv is good. The telephone is not always clear, either cell or receiver. I have lots of setting adjustments, but I dislike all the tinkering I have to do to hear. There are 3 programs with 4 settings each, so 12 things to tinker with. I am pretty well satisfied that all hearing aid sellers are medically very little qualified, are doubtful prescribers, more like car dealers, and having it all to do over, I would probably just go get the over the counter hearing aids.