Came to visit my step brother who is a resident of Manna Acute Care Facility. I am from out of town…read moreso my review is of my experience for two days of visits. The building is a bit older but is kept up fairly well. The smells of a care home are present but not as strong as some other care facilities that I have been to due to the staff always cleaning. The staff are wonderful and friendly and seem to take great care of their residents. Two people particularly stood out from my visit, Candice who was very friendly and was the one of the primary nurses assigned to my step brother's area. He required a lot of attention and Candice was always very polite and patient and assisted my stepbrother as best as she could. We also met Cam who was also very friendly and seems to genuinely care for the residents. He always had a smile on his face and would give a smile to residents as he passed by them. He told me he loved his job and that he genuinely cared for the residents. It showed watching him work for 2 days during my visits. I rarely post reviews but because I was pleasantly surprised at how awesome this place was, I thought I would write a review to let people know of my awesome experience at Manna Acute Care in Pickens, SC.

This place doesn't even deserve ONE star. It's the biggest shit hole. My grandmother just left…read moreTODAY. Was told she could walk. NOPE. She's been there for almost two months... what have yall been doing??? Just chomping it up and playing monopoly????? We Came home I mean was she even in rehab and doing therapy?????? Or did you just lay her there in the bed all day????? Not only did you send her home like this. She was severely dehydrated and she told us she asked for water all day yesterday and you failed to bring it to her..She said the care there was awful and everytime we went and spoke to anyone about it we were told it got handled or they don't know what we were talking about-- so she is back in the hospital today.....now let's talk about the facility it smells like the back end of a horse...people in wheel chairs rolling around with their pee bags so full it's spilling on the floor. It's AWFUL. When I say I wouldn't let my dog stay here- I wouldn't. I seriously wouldn't even store barn animals here. I mean just walk in the front doors of this place it's like an adult playground. You have to literally go around a maze of elderly people in wheelchairs chairs to get through the front desk and door and don't forget hold your nose or you'll pass out from the strong smell of piss as you pass through the hallway to make your way to the back to see your family who is in rehab who is clearly not even in rehab they just sit back there in bed...Take your review for yourself once you walk in I mean I literally don't even have to say anything. Oh and by the way they sent us home with someone else's paper work. So that's a HIPAA VIOLATION. They called us wanting us to bring it back up there and so that means we went home with ZERO paperwork for our patient. THINK TWICE BEFORE TAKING YOUR LOVED ONE HERE! I cannot believe we had her there. I honestly will never forgive myself for having her here and I don't know how any of those people that work there even sleep at night. Don't even bother leaving a phone number or commenting back below your sorry or thanking me for my review because you weren't worried about when we were there. This review right here is for all the people who google this place who may want to look into for there loved one it's not for a call back or to hear from you trust me I already know that goes no where with yall.

My husband and I have had a great experience here. The care quality was excellent. Three members…read morethat make this establishment run smoothly are Cassandra, Tiffany and Anita. The office staff, concierge, social worker's er dietitian and physical therapy were kind and understanding. We are in a difficult situation and they helped to make it better.

First of all, I can only speak to the Memory Care portion of the Cascades. The person in charge is…read moreMichelle. My Aunt was not cared for properly. Her clothes were dirty, had food spilled on them and not cleaned up. They do not do any activities with the patients. Don't be fooled by the menu, they feed the residents hot dogs and fried potatoes, mostly what I call a middle school cafeteria diet. She always seemed to be in some sort of catatonic stupor from the medicines they gave her, and I found her and the other residents asleep in their wheelchairs most of the time. Once a friend came to visit her and found a dirty diaper on the floor in her bathroom. The friend went to the desk to tell them and then went back and stayed with my aunt for another TWO HOURS and no one came in to clean it up. My aunt is now at a different facility, and she is doing so much better. She is getting healthy food, participates in all the activities, and is in a clean, nice environment. They continued to bill us after she moved and still will not return our calls. Please do your due diligence. Just because it is expensive, does not mean it is quality care. Stop in at random times, so they do not know when to expect you. Go at meals and see the food for yourself. But better yet, do not put your loved one here. It is absolutely awful.

This is an ALF run by Hunt Company out of Blacksburg VA. Have had satisfactory experience with my…read moreparent there and would recommend it undergoing the decision with a parent at this point in life.

My mother has been a resident at Carolina Reserve at Laurel Park since December of 2017. She is 91,…read moreis wheelchair-bound and suffers from dementia. At Carolina Reserve at Laurel Park they make a significant effort to ensure that all residents participate to the extent of their ability and desire in Social life and activities. My mother eats lunch and dinner in the dining hall with her own social cohort, women who care for her. The facility is open, bright and clean. They have an RN on staff each shift and the CNAs are professional, courteous and considerate of the specific mental and physical challenges to each resident. The full-time activity Director puts tremendous thought into planning activities for the residents with resident feedback and with consideration of their specific personalities and needs. Live music is routine at Carolina Reserve at Laurel Park with local soloists and bands making appearances. Music also appears to be the connection for some of the families with members there and Carolina Reserve at Laurel Park has hosted several open air concerts and barbecues in the last year, with at least one in the half year since my mother moved in. They have a beauty salon with multiple chairs (an important social setting for many elderly women like my mother) and a stylist who visits on Tuesdays and Fridays. There are shopping excursions and special outings on a regular basis so that residents have an opportunity to go out into the world and experience a greater sense of independence and a broader sense of and connection to place. They possess a wheelchair accessible van with several rows of seats and a number of the staff are trained in transport. Carolina Reserve at Laurel Park also takes full responsibility for ensuring that residents are taken to all medical appointments and they oversee the scheduling and follow-ups as well. Doctors Making House Calls has a Physicians Assistant who makes weekly rounds to Carolina Reserve at Laurel Park if you establish your family member as a patient and you can schedule, message, receive updates and have access to all of the clinical notes via their database interface. There is also a doctor who specializes in dementia and Alzheimers who visits monthly if you care to contract with him. There are also monthly visits by a local audiologist and hearing aid supplier who you can contract with who will service residents' hearing aids. Pardee Hospital is also a 4 minute drive and a 2 minute ambulance ride away, something that I am particularly grateful for. Carolina Reserve's intensive memory care facility is also right across the street, so the changing needs of your family member can be accommodated for within their system locally. My experience with the delivery of medications and adherence to doctor's orders by staff at Carolina Reserve at Laurel Park is excellent. I have experienced no lag between submission of a doctor's order and it's enactment, except where availability of a new prescription is concerned. This may take half a day to implement. The nursing and CNA staff are also highly observant and will report their concerns about changes in residents' conditions and their reactions to new medications. They deliver highly personalized care. If I were to fault them for anything it would be for what is the perennial subject of complaint in all institutions world-wide, and that is that the food on the plate doesn't necessarily match what's advertised. Like any institutional cafeteria there are stringent budgets to work with while managing lots of perishable goods and a set number of diners with a limited choice of alternatives, all having to be adjusted for the medical idiosyncrasies of the venue. Due to this a reliance on frozen and canned products is high while the utilization of fresh produce, though accommodated, is minimal. I view this as a budgetary matter as management has put attention and effort into improving the overall kitchen staff and facilities. Having worked in the produce industry locally I know that other facilities have managed to incorporate fresh and seasonal produce into the planned menus of their nutritionists. It does take a high degree of coordination and planning. It would help if the facility utilized a trusted local produce dealer with regular runs to Charlotte and Atlanta markets whose market intelligence their nutritionist could use to better plan menus around on the tight budgets they have. This would go a long way to making Carolina Reserve at Laurel Park's actual menus match the advertised dining experience. That's it. The place is great. I'm thankful for it every day.

My uncle was sent to Patewood post acute for Physical Therapy, after 1.5 days, no one came to give…read morehim Therapy, On Sunday morning I got a voice mail that patewood was transferring him to the hospital. I went up to check which hospital they had moved him to. I asked a lady at the nurses station and she said I had to ask the nurse, and she pointed her out to me. I walked down to her medicine cart and asked her did she know which hospital they had transferred my uncle to. She said she didn't know, I asked her if patewood kept records? She slammed the drawer on the cart and stormed off down the hall, I stood there wondering what had just happened. I walked down to the nurses station where she was sitting not trying to answer my questions. Another lady was a looking on the computer and told me politely ,St Francis Downtown. after going to check on my uncle at the ER I returned to get his things left behind, I knew he would not come back to this place! The nurse supervisor came out and I told her he would not be returning and I needed to pick up his things from the room. I told her the nurse I tried to get information from surely DIDN'T LIKE HER JOB, and she should consider walking across the street and get a job selling cars, but with her attitude she would probably go hungry.

As a visitor observed staff not paying attention to residents' needs; general lack of…read moreconcern/caring.

The Bistro is open to guests on Sunday afternoons. The Sunday afternoon meal here seems to start…read morearound 4PM and goes on a bit, we ate at 6:00 and there are waves of folk at half hour intervals. Burgers, a few sandwiches, wings, pizza and such are available to eat here in the common dining area or to take back to your room. They make a very good, juicy burger, lettuce, tomato, red onion, choice of condiments cheeses, etc. Good fries. Service is very respectful and polite to the elderly patrons, but could be more attentive on servicing things like drink refills. The sodas are brought out in two 6 oz cans with a cup of ice, nice way to keep it freshly carbonated. Not open to the public, but a good way for me to visit my dad on a relaxed Sunday afternoon.

understaffed! equipment don't work. poor communication. don't leave your family member in rehab…read morethere. what they tell you will be done there at the hospital and what they actually do is two different things. they say "we don't do that here " if you leave that place to get out of there you are charged 400.00 day for 30 days.

Mom went here for Respite Care for ten days. She liked it so much she decided to stay. The staff is…read morevery attentive and caring. Mom says she likes the food. She really likes the activities, Bingo, Wine and Cheese, Arts and Crafts, and the weekly outings for restaurants and other activities like getting peaches and strawberries. I feel comfortable with her there. At 97 she needs the care of a full time staff.

From the owner: Waterstone on Augusta offers exceptional assisted senior living in Greenville, SC, delivered with…read morewarmth, dignity, and personalized care. Our assisted living services support residents with daily routines such as bathing, dressing, and medication management--so they can enjoy a life rich in wellness and independence. With tailored care plans, chef-prepared meals featuring seasonal and regional flavors, and amenities including cozy household-style dining rooms, a café, garden areas, and sunlit lounges, residents thrive in a homelike environment. Whether you're considering long-term care, memory support, or short-term respite, Waterstone on Augusta meets you where you are with comfort and compassion. Schedule your personal tour today to experience the nurturing atmosphere and standout hospitality for yourself.

My husband needed to go to a rehab facility after a very big surgery. Out of the list given to us…read moreat the hospital we picked Presbyterian Community in Clinton SC. It had 5* ratings across all categories and now I know why. This place is awesome! The staff is very caring, knowledgeable, available when needed and so easy to communicate and get along! The PT and OT departments are first class. This place is exceptionally clean and the food is better than anything I have ever tasted. I highly recommend PCSC for anyone needing rehab or a place for a love one needing full time care.

My wife was in for inpatient rehab. The entire staff is fantastic…read more The progress that she made was amazing. She had almost given up hope at the time of entry. She left a stronger, more positive and much healthier person. I strongly recommend this facility.

Professional staff and great care. We scheduled the free consultation, they came and shared more…read moreabout their services. They worked with my insurance which was great. If you are looking for great care, Kandaka is a great choice. I was impressed with their service and I highly recommend Kandaka Care.

From the owner: We provide the best care possible for our client friends. We provide compassionate help to the…read morepopulation that needs long term care