This place is a disaster. It all starts at the top. From the second we got in the door, the…read moretreatment from upper management had been decent at first then has gotten worse. ED doesn't seem to care about families and residents once they are paying rent. The other manager up front with the short hair and glasses was so incredibly rude to my daughter when she came to visit my mother and her grandmother. Never felt welcome. The turnover is outrageous. Anyone good is immediately fired and the worst of the worst are hired and kept long term. So many other options out there for places that will actually care for your loved ones. I had a discussion with a former employee who let me know they were all required to leave positive reviews to boost ratings. More than half the reviews below me are fake and created by employees.

We moved our Mom here after touring twice. Mom's room is sizable, with a large bathroom as well,…read morewith a walk-in shower. The maintenance staff are very helpful, and mounted Mom's TV to the wall, as well as hung her drapes. Fairview appears very clean and well maintained, including the exterior and grounds. Activities are varied and planned each month, with games, shopping, social events, restaurants and outings. Food is varied and quantities are appropriate. Staff and Mgt are friendly with both guests and residents. Many are familiar with Mom, and know to ask about her food choices. The MedTechs and Caregivers are careful with her thin skin, and avoid bruising her when providing injections. They are very watchful, and contact the family any time they note a difference, which is greatly appreciated. Staffers are pleasant and engage easily with the residents, despite being extremely busy. Everyone multitasks! Of note is this all-inclusive rate, so there is extra an level of assistance for a resident when needed. The family is very pleased to have Mom here, and we would recommend to anyone seeking AL care.

This is a great facility in greenville, especially for assisted living and dementia care.read more

I was only here for an ongoing seminar on Dementia but every participant who has a loved one at The…read moreGardens spoke highly of the quality of care.The facility was neat, updated, clean, with no off odors. The only problem I had was finding it. There is no clearly illuminated signage on Commonwealth. The most obvious sign was on Roper Mountain Road Extension.Based on the positive comments from other people that night, when the time comes that I have to search for an assisted living facility for my loved one with demential, I will assuredly look into The Gardens at Eastside. The only reason this not a 5 Star rating is because I 'm unable to address their quality of care.

Came to visit my step brother who is a resident of Manna Acute Care Facility. I am from out of town…read moreso my review is of my experience for two days of visits. The building is a bit older but is kept up fairly well. The smells of a care home are present but not as strong as some other care facilities that I have been to due to the staff always cleaning. The staff are wonderful and friendly and seem to take great care of their residents. Two people particularly stood out from my visit, Candice who was very friendly and was the one of the primary nurses assigned to my step brother's area. He required a lot of attention and Candice was always very polite and patient and assisted my stepbrother as best as she could. We also met Cam who was also very friendly and seems to genuinely care for the residents. He always had a smile on his face and would give a smile to residents as he passed by them. He told me he loved his job and that he genuinely cared for the residents. It showed watching him work for 2 days during my visits. I rarely post reviews but because I was pleasantly surprised at how awesome this place was, I thought I would write a review to let people know of my awesome experience at Manna Acute Care in Pickens, SC.

This place doesn't even deserve ONE star. It's the biggest shit hole. My grandmother just left…read moreTODAY. Was told she could walk. NOPE. She's been there for almost two months... what have yall been doing??? Just chomping it up and playing monopoly????? We Came home I mean was she even in rehab and doing therapy?????? Or did you just lay her there in the bed all day????? Not only did you send her home like this. She was severely dehydrated and she told us she asked for water all day yesterday and you failed to bring it to her..She said the care there was awful and everytime we went and spoke to anyone about it we were told it got handled or they don't know what we were talking about-- so she is back in the hospital today.....now let's talk about the facility it smells like the back end of a horse...people in wheel chairs rolling around with their pee bags so full it's spilling on the floor. It's AWFUL. When I say I wouldn't let my dog stay here- I wouldn't. I seriously wouldn't even store barn animals here. I mean just walk in the front doors of this place it's like an adult playground. You have to literally go around a maze of elderly people in wheelchairs chairs to get through the front desk and door and don't forget hold your nose or you'll pass out from the strong smell of piss as you pass through the hallway to make your way to the back to see your family who is in rehab who is clearly not even in rehab they just sit back there in bed...Take your review for yourself once you walk in I mean I literally don't even have to say anything. Oh and by the way they sent us home with someone else's paper work. So that's a HIPAA VIOLATION. They called us wanting us to bring it back up there and so that means we went home with ZERO paperwork for our patient. THINK TWICE BEFORE TAKING YOUR LOVED ONE HERE! I cannot believe we had her there. I honestly will never forgive myself for having her here and I don't know how any of those people that work there even sleep at night. Don't even bother leaving a phone number or commenting back below your sorry or thanking me for my review because you weren't worried about when we were there. This review right here is for all the people who google this place who may want to look into for there loved one it's not for a call back or to hear from you trust me I already know that goes no where with yall.

We moved mom into memory care about 2 months ago. Her transition was hard. She was very agitated…read moreand upset, being at stage 6 alzheimers. The staff was very patient with her, provided her with nursing care, alerted us to any potential problems and kept us informed with how she was doing. Because of their involvement with her, we were able to get new medicine for her that greatly improved her enjoyment there. They really seem to care, get her medicine accurate and provide a clen, stable environment for her.

This is a rehab facility that has a very caring staff, an the items needed to function properly and…read moresafely The buildings and rooms are well maintained and are monitored closely by the staff

Amazing place!!! I volunteer here often and it is great. Employees and residents are so nice!!!…read moreThey make you feel at home!

The nine days I spent at Foothills went by very quickly. Therapists were encouraging and caring…read more Meals were delicious whether delivered to the room or eaten in the dining room. Activities provided group interactions. Foothills provided an enjoyable family atmosphere.

After evaluating 11 facilities, we chose Palmettos. Their commitment to healthcare was far and…read moreabove all the others. They may cost more, but what is the cost of good quality care? We moved our mom in and everyone was welcoming - employees and residents alike. When the residents started saying "you're going to like it here" without solicitation, we were assured we found a great place. Ashley, the marketing director, was a champion to work with. We feel indebted to her for commitment to our family in supporting the move into Palmettos. She would even text us off-hours to see how things were going for our transition. I witnessed their maintenance director, Sonny - also a peach to be with, training new employees which showed me there is a comprehensive training program for new employees. We had the "pleasure" of participating in a fire drill on day two while we were setting up mom's apartment. It was organized and clearly something they take seriously and do regularly which makes us feel like they take their responsibilities seriously. Definitely 5 stars.

Although I am not pleased with my experience with the Retreat at Easley, they are a decent…read morefacility. I had a private room for my father which was fully furnished with a love seat, his reclining chair and chest of drawers (to name a few items) and there was still room to move about. He was in hospice and the hospice bed is essentially a long twin so that may also be a reason for extra space. I do think a full-size bed will fit nicely as well. There were two closets and a nice size bathroom. The best thing about the room was the window which offered a nice amount of natural light. I chose The Retreat because it was close to family, just ten minutes away from family in any direction. It was clean and the staff seemed nice during the intake process. "We are excited to have Mr. Smith (not his real name) joining us". As I was there preparing the room the staff was talking to me and asking questions about my father and that was nice. I live eight hours from my father and I took time off from work, arranged the facility and then spent the week purchasing everything brand new for his room from furniture to clothes, linens and toiletries. When I left, the room was completely organized and labeled so when he moved in, the room wouldn't feel cold and empty. Fast forward to me receiving a phone call within two days saying they couldn't keep my father because they said he needed care they couldn't give (yet they assessed him) so I had to find another facility and I did. Here is where I have the problem. I rented a U-Haul so my family can pack up my father's things to move to the new facility. The staff at The Retreat threw my father's clothing, sheets, everything into thin white garbage bags and when my family arrived that's how they found his clothes in garbage bags on the floor. The soap and lotion had leaked onto his clothes so much that his clothes were soaked. I received a phone call from my family that there were a few things left at The Retreat so I went to retrieve his belongings. I arrived and told them I was there to pick up the few remaining belongings and the immediate response was "we don't have anything; we don't store anything". I'm thinking why would I have been told otherwise? Finally, they decided to check, it took a few but they came out with the last of his bedding. Everyone, meaning staff, and administration knew my fathers name and they spoke freely saying his name, and not one person asked how my father was doing, just a quick response of what they didn't have, and don't do. Personally, I feel my father wasn't worth their time. He was for monetary purposes, and then it was decided after his assessment and arrival he would be a liability. They called me to find a new facility, threw his belongings in garbage bags and they were done. They can and must do better. Do a better assessment. Do better asking the family if they need help, do better with communication and not pass the buck. Let me be clear, this was my experience, it may not be yours. For me, The Retreat exhibited bad behavior. It's difficult enough to trust your loved one to a facility. The Retreat is worth consideration; the residents seem happy. As for me, if a facility is needed for any other of my family members I'm not recommending it. Note: There is a review on caring.com that has my name attached to it. I did not write that review. It's most likely someone with the same name who had a different experience.

I have nothing but good to say about my experience at this facility. The care I received from Mat…read moreand Dawn was excellent and professional and they gave me good instructions for self care at home. They were personable and knowledgeable and I felt comfortable with the whole process. The front desk was polite and friendly and tried to accommodate my schedule as best they could. Thank you to all of you!

I was greeted by a friendly but not overly cordial reception personnel. The waiting area was clean…read morebut crowded and not set up the best. An older woman was learning to use her walker and I was wedged into a section next to a wheelchair (unoccupied) and right across from where she was practicing. There was no real problem except I felt that I was intruding and to leave that area meant maneuvering around her, her walker, her husband and her therapist to get to the other "U" configuration of seating where another couple was already ensconced. My therapist, Sara, was friendly and upbeat and encouraging about my therapy plan. Unfortunately, the room was HOT AS BLUE BLAZES!! She agreed it was warm and offered me the clip board with my records as a make-do fan. It helped. Nonetheless,by the time I was being checked and manipulated, I was a sweaty mess. She was clear about her suggestions for my therapy and I left understanding what my course of treatment will be. When I was scheduling for my next treatments, there were staff loudly discussing the weekend , and others asking why people did something a certain way and the answer was "Because they're MEN!" Perhaps this type of dialogue might be better limited to the break room? There is ample parking very convenient to the exterior door and the practice is immediately inside that door so all that was quite convenient.