Came in for an oil change on the Maxima and leaving with a 2026 Pathfinder Platinum. Mark Santana…read morealways has time to help us negotiate and get the best deals.

I'm really conflicted about this dealership. Let's start this off by saying I bought my 1st ever…read morecar here (had help from parents) so as far as payments and all that stuff goes, things were good. Now as far as maintenance... well that's another story. Came here sometime last year to get my oil changed and I waited 3 hours!! before I asked for an update. The lady that was my service advisor was very rude and unprofessional when I asked for an update. Literally have no idea why she was so rude, it was a genuine concern why it took 3 hours for my oil to be changed. I come today to get an oil changed and before I had handed over my car, I mentioned that my Washer Fluid light kept coming on and even after filling it up, it would turn off and than a few minutes later it would turn back on. The guy helping me was...not sure how to describe it but mumbling much of the time and it was very hard to hear/ understand him. I waited AGAIN 3 hours and asked for an update. This guy was vey hard to understand and he mentioned how my Coolant tank was completely empty and I had no coolant, don't know much about cars, but I do know that couldn't have been possible (the fact that I had no coolant) because my car would have overheard on the drive over (a good 30 minutes from my house). I went back and forth with him asking questions and could hardly get any proper information out of him. In the end the technician that was working on my car, pulled me into the back and "showed me" what he did. Basically saying he checked my coolant for any leaks, and said I had none. And that he filled my tank up. He also stated that my washer fluid tank had fluid in it. I then proceeded to explain my coolant was never "leaking" from my knowledge but I had thought it was my washer fluid. As the light kept turning on and there would be nothing in the tank. Not sure if they really weren't understanding what I was saying, or they were just avoiding the issue but I had to leave for school. 5 minutes down the road my washer fluid light turned on again :/

Outstanding Experience -- Highly Recommend!…read more Over the past three weeks, my family and close friends purchased four vehicles at AutoNation Toyota, and every experience was exceptional. Huge thanks to Andy Aguilar and Freddy Medrano for their professionalism, patience, and genuine care. They made every step smooth and stress-free. The finance and closing team -- Sal, Ricky Torres, and Marco Rincon -- were equally amazing and made signing quick and easy. Our purchases included * Toyota RAV4 XLE Premium * 2026 Crown Signia XLE * 2026 Camry Hybrid XSE * 2026 Toyota RAV4 Hybrid Plug-In This team doesn't just sell cars -- they build trust and relationships. If I could give more than five stars, I would. Highly recommend! Thanks again , Diana Marquez Jared Hookzy Beatrice

It was the time again for car maintenance. I just did an oil change and tire rotation, which was…read morepretty pricey at 155. They did upsell more recommend services like coolant and tire alignment, but that would have jumped to over 700. I just stuck with the basic routine. I waited in the lounge, scrolled through posts, and surfed the net while I waited. Got texted with inspection notes and recommend services, but I declined. After an hour and half later, they texted me and said they were done. I paid the bill in the counter and left. The service staff are friendly and helpful, but the prices here are very expensive. But they get the job done and I trust them because this is the place where I bought my car. For other advanced services, I might look elsewhere for cheaper prices and still reliable. But if you are looking for reliability and friendly staff, Autonation is still good. Overall: B

Quiero agradecer especialmente a Juan Sabate por la excelente atención y el profesionalismo que…read morerecibí durante la compra de mi nueva Ford F-150. Desde el primer momento fue una persona muy amable, respetuosa y transparente, siempre dispuesto a responder cada pregunta y ayudarme en todo el proceso sin presión ni complicaciones. La experiencia fue de 100/100 y sinceramente salí súper feliz con mi compra y con el trato recibido. Se nota cuando alguien trabaja con pasión y realmente se preocupa por el cliente. Recomiendo totalmente a Juan Sabate a cualquier persona que esté buscando comprar un vehículo y quiera sentirse bien atendido, orientado y seguro durante todo el proceso. Muchas gracias por hacer de esta experiencia algo tan positivo y profesional. I want to give a special thanks to Juan Sabate for the outstanding customer service and professionalism I received while purchasing my new Ford F-150. From the very beginning, he was respectful, transparent, patient, and always willing to answer every question and help throughout the entire process without pressure or complications. This experience was truly 100/100, and I honestly left extremely happy with both my purchase and the level of service I received. You can tell when someone genuinely enjoys helping customers and takes pride in what they do. I highly recommend Juan Sabate to anyone looking to purchase a vehicle and wanting a smooth, professional, and trustworthy experience from start to finish. Thank you again for making this such a positive experience.

Honestly, if I could rate this dealership ZERO stars - I would. My time was not only truly wasted…read morebut also extremely concerning, especially as a woman. Initially, I was in touch with a salesman - Omar. I was set to see a vehicle on a Friday directly after work and appraise my current vehicle for trade. When I walked in with my child, I was on the phone with my bank in order to speak about financing options through them; I politely remained outside to finish my phone call where I felt like I was being circled by a shark via a salesman that I assumed was who I spoke with in the beginning. To my surprise it wasn't, the salesman was named Travis. Everything was going fine in the beginning. I looked at the original vehicle I was interested in but wasn't keen so I started to look at others. Eventually I went on a test drive with Travis and stated I was interested in a car even though it was above my budget. When Travis came back with the numbers, my vehicle was appraised $6.5k less than another dealership so that was a hard no and stated I would only trade my vehicle if it was for the same appraisal I had already received within 14 days. After stating to Travis I wouldn't accept anything less than that he went to go and speak with upper management. Upon Travis' return, he provided me with yet again another number under what I asked which resulted in another hard no. I explained to Travis there wasn't any way I was going less than what I wanted, I was then asked to sign the appraisal paper if he could get my number to "ensure I do business with them" - I refused so again.. he left. He came back a 3rd time with another offer, again not at what I asked for... I then told Travis he could call me if they could come to a conclusion of an offer of what I wanted but I would like my keys so I may go home and get dinner for me as well as my child. Travis continued to ask me multiple times what could be done to get my business *that night* - I stated multiple times that there wasn't anything happening tonight, I needed to go home, which resulted in me having to ask Travis THREE TIMES to provide me with my keys. He finally went to go and get my keys however it was taking longer than it should've, so I got up to go and physically find him. Instead of grabbing my keys, he was grabbing a person from management as another attempt at keeping my business. I proceeded to ask Travis a FOURTH TIME for my keys, while the manager was asking how they could obtain my business and was told I wanted what I asked for as well as not to have to ask for my keys 4 different times. Upon obtaining my keys and proceeding out to the parking lot, I was then followed by Travis who was still asking what he could do to earn my business. I was yet again adamant that there was no business to be had that night, and he could call me if they came to the number I was seeking. After leaving the dealership, I was called four times in total back-to-back by Robert Gomez, and my initial salesman, Omar which I didn't answer. I then received a text from Omar asking me, "what happened" and why I "didn't like the car" I test drove. I told Omar I was certain he was aware of what happened, however Omar continued to play as if he didn't know. I proceeded to tell Omar what happened, even asking if he would allow his adult daughter to go to this dealership after the treatment I received, to solely obtain a response of "I'm sorry" but "I can make the process smoother for you so when is a good time to come in?" - not a single answer to my question. Ford has been a go-to in my family since the 1960s as my grandfather worked his entire career and retired with Ford, the man was on the team who built the very first Mustang for goodness sakes, all while continuing to be their biggest fan until he passed. I truly thought I would be in good hands, but I was unfortunately extremely let down while simultaneously feeling like I was being held in the building without an option to leave. I would never recommend this dealership to anyone, especially a female.

Berk was great and knew what he was doing. Honestly one of the nicest dealerships in the area.read more

We went in and talked to Damion when we were ready. Honest to God this was the BEST car buying…read moreexperience we have ever had. Damion wanted us to have no pressure at all. He is just a friendly guy who wanted to help us get the best deal. On a vehicle that is in big demand, 2027 Kia Telluride, we got a great deal which is surprising because most dealers, in the Orlando area, are not budging on their marked-up prices or have sneaky practices. We left and not even once did we feel we got dupped by Greenway Kia EAST. Would not hesitate to buy a car from here with Damion. This review is for Damion and Greenway Kia East ONLY located at 8701 East colonial drive. This review is NOT for the Greenway North or West locations.

Bought a Ram 1500 in 2020. Experience was the typical car buying Kabooki dance…read more Where they have excelled is the service department. Had an issue with the steering box and they were the only dealership that could figure it out. My local dealer was clueless so I drove back to Orlando and told them you have my truck until you figure it out. They did. I have been taking my truck here ever since. Over four years of routine preventative maintenance and a few warranty things. Even worked with me on my visors when they failed. They gave me a loyalty discount. Ask for Tyrese as a service rep or Trace. Both will make sure things are taken care of.

Worst car repair experience EVER…read more.. On 3/24, after years of sharing a car w/my husband, I woke up & just felt it was time to buy a car. Still in my pajamas, I plugged in a few requirements - clean car fax, service history up to date, under original warranty, black exterior, & under 25k - that's it. I didn't have any particular vehicle in mind. I was getting what I needed - not what I wanted. 1st car that popped up was a 25 Jeep Compass. My son likes Jeeps so I hit the buy button after checking the service history, warranty, & car fax. It was the easiest car purchase ever... almost too easy. The jeep was delivered a few hours later - looking better than I imagined. I should have known - nothing is that easy!!!! Carvanna left the car in my driveway. I dove in like a kid on Christmas Day does to the tree!!! Started her up and proceeded down the street STOP RIGHT THERE!!!! Car felt like it was struggling to accelerate. My only history of a 4 wheel drive car is from over 30 years ago. I thought maybe I had to do something different so went right home to be responsible and not risk doing anything to hurt the car. I logged into Carvanna to see if a manual was in my account to see what could be happening. This is when I found the car had an open recall. I do not know if that was something I missed or Carvanna does not put it on the account until after purchase but the open recall issue sounded exactly like what I just felt. Off I went to the closest Jeep dealership. The service advisor there told me they were integrating a new system and it would probably not be until Monday. They would look at my car. This was on Wednesday. I said the Carvanna trial period would end and I could not wait that long. The guy was very nice and called Greenway Dodge. They said come right over. Great. I arrived Wednesday, March 25 & spoke with Trace. He was pleasant - he handed me a coupon to go to the enterprise rental car that is in the dealership. This is very convenient. There's no charge everything is covered under warranty. Fabulous left, thinking they'll figure everything out & I'll go on about my life. WRONG!!!!! 3/26 Trace sent me a message saying they were still working on the car, but they were not finding any issues, however the factory recall had been done. I reiterated that the sound was equivalent to bad brakes. He asked me if he could keep the car overnight and that the tech would look at it again in the morning OK... 3/26 I was told there were not any issues and to pick up the car. I took the drive out there again which by the way is almost two hours in traffic roundtrip - not fun... I got in the car and heard the same noise that I described immediately. I grabbed Trace and he went for a ride with me. Sure enough he could hear the sound. He told me that it was the ABS brakes and that was fine. I didn't feel fine, but OK - I was hoping he was right - proceeded home and the car starts flashing all sorts of lights at me. NOW WHAT!?!? 3/30, I had to drive the car back there & again drive home with a rental car while they tinkered with it. Later that day they told me there was nothing wrong with the car - even though I had sent Trace pictures of the flights flashing something clearly is wrong with the car because flashing lights with all sorts of warning messages don't come on when nothing is wrong. 3/31, Trace said they drove the car for 25 miles & there was absolutely no issues so pick up the car. 4/1 make the drive out there again, get the car & before I am even out of the parking lot sure enough here comes all the lights & warning signals again. Once again, I am driving home without my car, wasting gas, money and my time. This time they confirmed my complaints & said it was a bad BCM. 4/3 I'm told to pick up the car again. I was told everything was fixed. But apparently not because here we go again I'm not even out of the parking lot & the lights are coming on again. I go back and speak w/Trace. He said maybe I got a bad defective part. Could I get a defective part or these people just completely incompetent to fix things correctly? At this point, I'm no longer interested in dealing with Greenway Dodge. 4/4 with only three days left to decide what I am doing with this car, I take it to another dealership. I explained my situation to the service rep and he was very clear that it's their job to figure out the problems. This was absolutely refreshing. 4/6 I dropped off my car & by the next morning the other dealership had fixed it once and for all. They also found a leak that Greenway did not find. Not sure why Greenway couldn't get their act together, but I do not recommend anyone go to the service center.

Jamarley was a prince! Great communication, completely transparent, honestly wanted to help me find…read morewhat was right for me. He showed me all the cars on my list, was VERY patient and personable, and answered as many of my questions as he was able. Lots of brand knowledge in that young man! Matt in finance was so open, honest, and straightforward, I could barely believe it. The time we spent in his office was much more like hanging out with a friend. Awesome guy. Deep product knowledge. I was completely caught off guard by the Nissan Ariya! I came to look at a different car, but as soon as I sat in it with Jamarley, I was blown away. I could not be happier with the service they provided me, the car I found with their help, or the deal I found there.

inquired about a vehicle... instantly was emailed by four…read moredifferent "people". three went to my inbox, one to junk, all with no actual substantial content. stop the games and just sell products for honest prices!

I had a wonderful car buying experience at Holler Honda. They have the best price guarantee so…read morethere isn't any haggling, the price you see is the best price. They also don't work on commission so they aren't just trying to make a sale so they can get their piece of the pie. Peter was absolutely fantastic! This was the fourth car i've purchased from a dealership and I've never had the sales rep be as knowledgeable as Peter was. I was SO impressed! It was apparent that he cares about what he does and is passionate about it enough to take the time to learn EVERYTHING. He gave me an in depth response for every question is asked. I can't say enough good things about him! We dealt with Mike for finance and he was wonderful too, talked me through the paperwork and add-ons and was patient while I asked all the questions. Lastly, Wiz was super friendly and helped with my trade in. Overall, this was a great buying experience and i'm so happy with my new car!

Fast and friendly greetings upon arrival. Eric was courteous and able to fit their car in for an…read moreoil change. Good coffee options and snacks while waiting. When completed the car was pulled up with the a/c cold and ready to drive off.

So you have to understand, buying a car is NEVER fun. Its a long experience, especially with test…read moredriving cars and preparing to get a loan. It's just not fun. Sales people are there at the end of the day to get you to buy a car. I will say, I don't have too many negatives about this place. There are a couple gripes I have but they are small and over all, I was treated with respect and the people are friendly, even when I came in and thought I was going to change my mind and exchange my vehicle for something cheaper, they were nothing but nice to me. Khaleed, Dallip and Omar were the ones who helped me. And they were thorough with everything including the loan process and the price. Prices for vehicles are higher than ever so that in it self was stressful but that has nothing to do with the service and the people I worked with. The only thing I would have loved is if the process was sped up a bit (but that was no ones fault and it comes with the territory) and if they changed the music. They played house music all day. So for 7 hours that's what I listened to. It might be a sales tactic to try to get people to buy a vehicle. Who knows. Overall, this place is worth a look.

horrible experience here at offlease, i called in this morning to confirm a Tesla i saw online was…read morestill there. Receptionist said vehicle was there, i let her know we'd be driving two hours to come check it out, she informed me vehicle will be there even after i asked to double check with a sales agent to make sure because this happened to me already and i don't want to waste my time or agents time, she said vehicle is there. I get there after 2 hours and vehicle was sold a couple days ago. IT GETS WORSE... i end up asking the manager to help and he says oh well that's sales, never again. never recommending