I really appreciate this office. When I first started coming here, it was due to my daughter…read morefalling on her bed and potentially chipping her tooth in 2020. Luckily, no damage was done and my daughters have been patients ever since. They are always kind, professional, and keep a tight knit shift. Doctors are well aware of different scenarios when it comes to youth and their jaw and teeth when growing. Don't have a complaint to say about them at all. Thankfully!!!! Might I add they also give prizes for no cavities and for being good during the appoint! Kids love prizes I definitely recommend this practice and location.

It pains me to change the review. At first I thought I was impressed after our first visit but…read moreafter reading articles and talking with friends who are also parents. The rule of thumb at the first visit is to never restraint the child. It would traumatize them and instill fear of the dentist for a very long time. Read this: https://children1stdental.com/what-is-papoosing/ I had first taken my child to my dentist but they were not pediatric dentists and I was advised to take the kid to a pediatric dentist because they would know best how to provide care for the child, especially a 4 year old. Why wait this long to start dental service? Covid. I first took him to dentist when he was 2. It was actually not bad, but then COVID hit and no dental appointment was to be made until the offices opened up. So that doesn't help. So I seek for a pediatric dentist and came across to this. On my child's first visit, he was restrained. There wasn't a relationship established first to build trust. Who will have to take care of the kid's fear of dentist? Us, the parents. Not this dentist. I was a little disappointed after reading about restraints should never happen on the first visit. I got an email from Dr. Weng explaining that she wanted to have 30-minute chat with the kid to establish a relationship. So I made an appointment with explaining to my kid the dentist just wanted to chat with him, there wouldn't be procedures done on his mouth. But apparently I was either miscommunicated or misunderstood so he was traumatized twice. After 2 visits, this dentist office recommended that we find someone else. In full disclosure, my kid does have some work needed done on his teeth so he's not exactly an easy patient, but I really think the restraints hurt him the most. Because with my dentist, he was pretty good. I'm not sure if it's the age, at 2 and at 4 or if the restraint made him to blacklist all dentists. 2 stars because they're easy to schedule an appointment and the staff there are friendly. They made us to feel welcomed. The minus of 3 stars because of restraints and referring us to find someone else (when they're pediatric specialists). Off to look for a new pediatric dentist.

I love Waugh Chapel Dental. I've been going there for several years and I'm very anxious about…read moreseeing the dentist. Dr Daly it's so good with dealing with my nervousness. He's very knowledgeable and I have the utmost confidence in his work. I moved about a half hour away and still make the drive to see him. The staff is friendly and the office is beautiful. I highly recommend Waugh Chapel Dental.

this service provider tends to bill insurance companies for charges not rendered nor requested by…read morethe patient. I specifically requested a specific service which was a basic cleaning. They billed my insurance for specialty cleaning. This not the first time I have had this issue with Waugh Chapel Dental. They are stealing. Nothing but up charges.

Dr. Floyd's staff are the best. Danielle is an excellent hygienist and does all she can to make the…read morevisit as pleasant as it can be. She is very thorough. Dr. Floyd does not overtreat, which can be a problem in dentistry and I appreciate that about his approach.

I had my teeth cleaned. It went very well, was on time-actually they asked if I could come earlier…read morethan my appt and had a short wait after I arrived half an hour early since they said to come in. Totally recommend Dr Floyd's practice-he is really a nice Dr and very thorough. I had never had the woman who cleaned my teeth but she was great!

Dr Lutz and his staff are amazing! My family and I have been seeing Dr Lutz for years and are…read morealways very well cared for. Everyone is friendly, caring, and they take the time to explain procedures and address any questions. Dr Lutz is the best around!

This is a fantastic dental office. From the hygienist to the Dentists, to the front desk staff,…read moreeveryone is polite, accommodating, and treat you with so much care. I've been going here for at least 5 or more years now and I have to need to ever switch providers.

8yrs ago I saw the younger Dr, He told me I had a mouth full of cavities that needed immediate…read moreattention and that within 6mo I would have serious problems. I had a lot of questions about what I was seeing in the X-rays and the answers weren't satisfactory; he was pushy and against my better judgement I let him drill the one (I had never previously had a cavity). This caused a lot of anxiety and hadn't been to the back to the dentist since until today. As for the 5-6 others, it has been 8yrs, I finally just went back. I have only 1 small cavity now that just started to form. Get a copy of your X rays and get a second opinion. There are online services that do that now. The filling he did was fine, just understand the doc is probably going to drill unnecessarily

I'm sure this dentist is great, but I wasn't able to see them…read more Skip if you have MetLife. This dentist is listed as in-network, and the receptionist confirmed this when I made my appointment over 3 months ago. But I showed up today and was told "Sorry!" Massive waste of time.

This has been my family's regular dental office for quite a few years. Initially I was very…read moreimpressed with the facility and we had no issues. It has only been within this year that we have run into scheduling problems. The office has cancelled appointments twice on me because "the hygienist wasn't going to be available that day" and then the next available appointment isn't for another 4-6 weeks. If we have needed a follow up appointment after a regular scheduled visit it can take that same 4-6 weeks to get another appointment. They do run pretty much on time and are efficient when you do arrive for an appointment. Plus they were able to get my husband in within 24 hours when he urgently needed to see a dentist which I did appreciate and gave them an extra star for that.

WARNING TO POTENTIAL PATIENTS & NORTHROP GRUMMAN EMPLOYEES…read more Be VERY wary of the amount of 5-star reviews you see on Google. Many of them are lacking in any details or descriptions of the procedures done and don't tell you anything much like Amazon reviews. It's almost like they're buying reviews. Jai Shin seems to hope you're naive enough to not question what they're doing in your mouth, especially if you've had bad oral history. I had been going to this place for around 4 years after I moved to Maryland, and at first it seemed fine with the cleanings and being told I had some cavities to fill. But then he mentioned I needed a root canal, which was the beginning of the end. This root canal hell spanned 2-3 years before I found peace and left for a better dentist: 1. The root canal procedure itself was very odd. I'm no stranger to root canals and I know for a fact Jai Shin didn't use a tooth dam to prevent my saliva and other contaminants from entering the exposed tooth or a magnifying glass apparatus to even see what he's doing in the back of my mouth. He was very casual and not completely focused on doing the root canal, and initial x-rays showed the biofilling PIERCED THROUGH MY GUM TISSUES before fixing it. My gut was telling me something was wrong, but I had excellent dentists in my life prior to this so I gave the benefit of the doubt. 2. The installed crown afterwards POPPED OFF during normal eating sessions only a couple of months after installation. My two 8 year old crowns have NEVER had this issue and they're still going strong to this day. It was poor cement adhesion explained away with poor excuses. 3. Almost a year later after the root canal procedure, it failed as I had a reinfection there again. Jai Shin told me it was rare/uncommon for this to happen, and yet there we were not even a year in, with bleeding and throbbing gums. They had then referred me to a periodontist that only had a slot to see me in a month, so I went with someone else that could see my issue sooner and the reports were not good. Then I got it checked by Sterling Endodontics and they confirmed it needed to be retreated, which they did PROPERLY the next day. 4. It was pointed out by the Perio that the prior crown that popped off was not giving full coverage over the tooth, leaving a gap for food to enter. The new crown creation by Jai Shin was a hassle and took a while to get it right, but at least now it seems like he actually put effort since he could probably sense I could see through his facade and was done with him. It doesn't end there though. A cavity that was found in my other molar was never mentioned by Jai Shin and caught by my new dentist who has since properly fixed it. Thankfully one of Jai's dental assistants made me aware of the potential of that cavity back then so I kept note of that. It would have become another root canal, and I suspect Jai was withholding this on purpose to ruin more teeth/get more money out of me. I am also very suspect of whether I really needed a root canal from Jai knowing what I know now. Another review here mentions he was lying to them about her child's teeth having cavities that needed to be done. Unfortunately for him, she worked with dentists and knew what to look for. And so, so, SO much more that can't fit in detail in this review. Billing issues that take months to resolve, rough administration of numbing shots, questionable crown applications, charging for Xrays and not doing enough Xrays at the same time vs endo and new dentist, his wife coming in with incorrect statements/assumption on my mouth instead of himself, etc... Jai Shin also seems to care a lot about his reviews instead of his service since early on he would spam people texts to leave reviews. I also noticed another reviewer mentioning that Jai Shin spoke to them at their next appointment regarding a review they left. In which case, hello. Do better, seriously. Don't be a Jensen Huang. If you've read through all of this, thank you for your time. I'm seriously trying to warn you of this dentist because I don't want people to suffer as much as I did.

Dr Park and his staff are totally amazing. I have gone to him since…read morehe open his office in Odenton. Great care and kindness to all and entering his office. The best dental work with all the equipment to do the up to date procedures. He takes the time to listen and has compassion for those that have fears of going to the dentist. I live now 4 half hours away but still make the drive to have his expertise and care. Dr. Park is outstanding to dental work and care. Betty O'Leary

What an experience. Super friendly front office staff. Very professional and relaxing Hygienists…read more I, like many people, do NOT love them k forward to antrip to the dentist. In my case today it was for a simple cleaning (still something I didn't look forward to). It just so happened that I found myself free from an early afternoon meeting and went to my appointment 45" early (why not get this over with). I arrived and was quickly welcomed and entered in as a new patient. I was lucky in that a previous cleaning appointment had not arrived so I was quickly shuffled into the flow and almost immediately taken back for my cleaning. I believe the Hygienist last name was Kelly. She got me set up, immediately went to work. I was very pleased with the manner she did her job. Nice attention to the small details but in a way which was gentile and not stressing me out. I was relaxed and, for a change, really enjoyed the experience. Now I'll loook forward to my next cleaning and know exactly where I'll be heading. I'll also hope to be blessed with Ms. Kelly once again as I'm sure she'll provide another spectacular experience.

Very Rude Recetionist. Put on hold for over 10 min. Called back and line busy. Was a long time…read moreclient there when Mrs Dr. Denise was in charge of the front desk. That was when it was all good. Now I dont Have the patience to deal with Rude Front desk people that are Uneducated. Sorry but Not for me.

medical staff: 5 stars front desk: 0 stars. rude as all get…read moreout. have been rude to my mom and I multiple times over the past year. incorrectly schedules appointments. hasty and condescending.