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    Greenwich HomeCare

    5.0 (3 reviews)
    Open 8:00 am - 6:00 pm

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    8 years ago

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    7 years ago

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    Privatus Care Solutions

    Privatus Care Solutions

    2.3(4 reviews)
    1.1 mi

    My brother-in-law used Privatus and they are terrible. They only care about the money and they are…read moreaccusing him of breaking the contract which he never signed and never received a copy of. If you use Privatus you will be making a big mistake. Check the contract carefully because they'll try to charge you $20,000 if you stop using them. They are crooks. So it's been about 2 years since Privatus threatened him with a law suit and nothing has happened, it's a complete shakedown operation, stay away!

    I signed on with Privatus for my elderly mom after using a different agency that we were unhappy…read morewith the quality of care. The team was wonderful in the selling process. After that it went severely down hill to the point that it became dangerous. They aides did not show up. I was told they were on their way including the destination they were coming from but then they said they were 3 hours away not 30 mins, and then wouldn't be there until tomorrow. Which then they didn't show up for a 2nd day! This left my wheelchair bound parents without anyone in the house! And my mother was transitioning to hospice care so needed someone. The team who knew this did not call me in the morning to let me know of the delay (and ultimate no show) and gave the excuse of we don't call people before 7am as it's too early?! WHAT? You are leaving people without care - the sooner we know of your incompetence the sooner I can try and fill the gap!! The wonderful nighttime aides I hired on my own texted to let me know that someone didn't show up at 6am when they were supposed to. Yet the coordinator wasn't calling until 7am?? Then when reaching out to owners, operating officers or anyone I spoke to in the selling process I was even more disappointed. They do not care about your loved ones. They do not know how to handle an emergency let alone business as usual. I dropped them as soon as I could find someone else to step in. It was the worst experience and we have had bad experiences. Do not believe the personable touch you get in the beginning. I actually thought I might be friends with them (Christine) but there was no response after frantic reach outs trying to find coverage for their no shows. Nope she wanted nothing to do with me. The treatment and utter lack of accountability or compassion was staggering. I can not stress this enough- BEWARE of this sham of an organization. I can not select less than 1 star, but when you leave people without care, without caring, you should not even receive 1 star...

    Danielcare - Offices at 1010 Summer Street, Stamford, Ct  06905. DanielCare is now called A&B Homecare.

    Danielcare

    5.0(6 reviews)
    5.0 mi

    I found Daniel Care after learning that my elderly mother was coming to live with me and needed…read moreround the clock care. First - I work in health care. Second, at the outset of my career I learned my most valuable lesson - "always do what's best for the patient and you will never go wrong." Over the years I had the same message grilled into me - "it is all about the patient." When I, family members or friends are receiving healthcare, I watch and listen. To me, a healthcare worker's words and actions are telling, a strong indicator of whether for them it's all about the patient or completing the task to move on. When I started looking for an agency to provide care for my mother I already had a wonderful woman, Ms. A, who has worked beautifully with my mother for years. She agreed to cover 4 days out of the week, but I needed someone for the other three days. After calling and interviewing many agencies and listening to their sales pitch, I kept talking and learned a lot. One agency manager insisted that Ms. A., who works for another agency, quit and switch over to their agency. I explained that Ms. A. had high ethical values and would not consent. Also, I added that it would be dishonest to steal her away from her current employer. The manager refused to relent, adding "tell her I'll pay her more." The more I conversed I soon realized that our conversation was nothing more than a business transaction, a negotiation and had nothing to do with caring for my mother. DanielCare had 5 stars, plus several friends had recommended them so I decided to give them a try. I called Daniel and we spoke at length. I told him of the stress of the upcoming life-changing experience for both my mom and myself. He was empathetic and reassuring and told me we would work together to care for her needs. Daniel and his Care Coordinator, Marinice Paul came out to meet my mom, Ms. A and myself. Daniel and Marinice walked in and they began to watch, observe and ask questions. I was impressed. Daniel observed and commented on the the love, courage, patience and tenderness with which Ms. A cares for my mother. He then stopped, pulled her aside and showered her with praise and thanks. He did not slip her his card and try to steal her away. Nor did he attempt to undermine what she was doing and say that DanielCare could do better. He pumped her up, encouraged, lauded and praised her. I watched Daniel and thought "[w]ith DanielCare - it's all about the patient"! When you look for a homecare agency, remember you need someone will care for your family member with tenderness and compassion. If you can't be there or do everything on your own, having the right person in your home is priceless and will give you peace of mind. You need an agency that prioritizes choosing the right person to come into your home to care for your loved one. Many of the agencies I called said "[s]ure, sure we can get somebody in there." Daniel was different. He spent time exploring, talking, and observing. He took the time to find out my mother's needs - what is important for my mother and for me. That is why I chose Daniel care. Working in health care today people are ready to complain about small things that are simply an inconvenience. Whether we work in healthcare or not, Covid has taught us all a valuable lesson - ask yourself what is really important. Thank God for each day of life, because tomorrow is not promised, and thank the wonderful, courageous caregivers that come into your home. If you are at a restaurant ordering a hamburger or a steak dinner and are upset because your meat is medium rare instead of well done, you can chastise the waiter, and send the food back. Or you can leave, vowing never to return as the thought of pink meat remains forever seared in your brain. But if you are looking for the right person, the right agency to care for your precious mother or father, look for yourself an agency for whom it is all about the patient - then pick up the phone and call DanielCare. I promise - you won't regret it.

    I have been working with Danielcare for over five years. It is a wonderful company with caring…read morestaff who go the extra mile for clients. My boss, Daniel, is kind and generous and is always trying to find the best match for clients. I came to this company because a prior agency I worked for was closing its doors. Danielcare welcomed me with open arms and has been working closely with me ever since. I know they take care of the clients as well because I see it firsthand everyday. I highly recommend them.

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    Danielcare
    Danielcare
    Danielcare - A&B Homecare formerly DanielCare

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    A&B Homecare formerly DanielCare

    Greenwich HomeCare - homehealthcare - Updated July 2026

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