Our company, Stardust Move Managers, has worked with The Waterstone at High Ridge from the first…read moreday of it's opening in 2022. We were there to move the first residents into this spectacular Senior Living Community. Working with the staff at Waterstone made our job a pleasure. Everyone form the marketing /sales group to the move in coordinator to the maintenance people allowed us to do our job and move and settle in the new residents as seamlessly as possible. A tough task for a new building. We continue to move in new residents and are always so happy to be working with this great community of professionals.. Patricia Gabal Owner Stardust Move Managers LLC Senior and Specialty move managers

Poor care quality. Far too many patients for the amount of caregivers in the memory unit. Staff is…read moreunpleasant and there is very little interaction between the staff and the residents. The leadership at Waterstone really leaves a lot to be desired. Consider sending your loved ones elsewhere for this price point.

My step mom has lived here for about seven years, and generally, Edgehill is fine…read more But I witnessed a very disturbing interaction with another resident. While at the gym today, a very infirmed man had trouble and was in pain to the point of nearly fainting. I asked if he needed help since he could barely stand even with a walker. I looked around the Ground floor for help, but there was no one. I recommended that he press his emergency pendent, which he did. No one came. After five minutes, still no one came. More time passed. Still no one. I decided to go upstairs to the main desk to say someone needed help in the gym. They said they were aware of the emergency call but could not locate him. I then went downstairs and noticed a woman had finally arrived. However, she was rude, and ignored his request for a wheelchair, and began for forcefully push him backwards on his walker. When he mentioned his frustration about not being found after pushing the pendent, she just responded, "I'm here now." I said she arrived only because of me notifying the front desk, and she again slightly angrily repeated her statement. I was appalled at her attitude, but more importantly, her ignoring his request for a wheelchair, which he clearly needed. I went upstairs to reflect what I witnessed and to complain. I was then introduced to a manager. I said that I would hate to have my 84 year old mother treated this way if she had an emergency.

I toured many facilities for independent living for my mom before happily choosing Edgehill. It's…read moretrue you do have to plop down some cash around 565,00 depending what apt you choose . The upside of that is better quality in both food and service and programs. The residents are upscale and hip . I actually leave with a smile on my face usually not the case when you visit other facilities. The brunches pre Covid are amazing with unlimited mimosas even though my 93 year old mom never has more than one. My mom loves it there and that's the most important thing. From Albert who's like a personal concierge eager to help to Gaye and all the people in nursing to Jessica and others in food service are amazing. Peace of mind that's she's well taken care of.

I can't express how grateful my family is for the high level of competency, care and compassion…read moredisplayed toward our 86-year-old father by the management and staff of the Residence at Summer Street. Not only do they accommodate every one of his needs, but they graciously indulge his whims. In an industry where bait-and-switch seems to have become the standard, the Residence is a welcome exception. Hats off to its eminently capable executive director, Jorge Cortizo, whose people skills are unparalleled. Thank you!

Again be careful sending your loved ones here. Because they falsely advertise 24 hr care an aide…read morewho was amazing got arrested for neglect. She was not on duty but got blamed for a man falling out of bed. There is no one watching the residents at night.

From the owner: Whether you're a retiree looking for a simpler way of life or the child of someone who requires…read moreround-the-clock care and attention, you want a location that treats their residents with the compassion and dignity they deserve. Residents at Sunshine Senior Residence in Stamford, CT, receive that care and more from the amazing caregivers at their assisted living facilities. With private rooms, 24-hour care, and warming floor plans, seniors have never felt more at home. Located in quiet and private residential communities, these senior care facilities offer many amenities at their two locations, Fox Hill Residence and Lake Claire Residence. Rooms are outfitted with state of the art CO2, smoke, and fire detectors, individual control of the room's heating and cooling system, 24-hour monitoring by staff and security cameras, safety rails for residents with limited mobility, a registered nurse with 24/7 on-call availability, and more. Their two assisted living facilities are located in areas easily accessible for family but far enough away that there aren't the same distractions as those built near or in urban areas. With a limited amount of rooms, they foster a home-like, family-friendly atmosphere. Pets are welcome as well, so residents never have to feel isolated or alone. No matter what you're look for from an assisted living facility, you'll find their facilities offer everything you need from a caring and welcoming senior care facility...

My parents were determined to live in their big, old house as long as possible and they did, well…read moreinto their 90s. My mother's sudden illness and my father's ongoing decrease in mobility created the situation that they could no longer live in a multi story house independently. We were so fortunate that they had looked into Brightview on New Canaan a month or so before my mother's illness. Within two weeks of the decision to move, and a week after my mother's return from the hospital, they were moved into a bright and sunny 2 bedroom apartment at Brightview. It was an emotional roller coaster for them and it took a team approach by the rest of the family to get all the furniture and their belongings moved in. The staff at Brightview are incredible and make sure that my parents feel valued and are safe and happy. Michele was indispensable in making the transition as smooth as possible. While my parents miss their house and all the living that went on it for 57 years, they now call Brightview their home. They have been there about a month. On my recent visit, I took them around town on errands. Upon return to Brightview and entering their apartment each time, they're expressions were of familiarity and contentment. They were home. We highly recommend Brightview on New Canaan as a loving place to live.

Well appointed, well cleaned place with good food. Lately( august 2022) staffing is getting…read morestraightened out. Friendly caring staff and nice residents make for a very comfortable stay.

My uncle spent a week here and received terrible care. The beds were so old and broken that he was…read moreforced to sleep in a chair through the night. At one point he complained he felt ill and was told by the staff there was nothing wrong with him. Finally they called an ambulance and he was admitted to Stamford hospital with dangerously low sodium and high blood pressure. The worst was Long Ridge Post Acute Care failed to notify our family. We discovered he was in the hospital hours later. Stay away from this place.

J & R T. STAY AWAY FROM THIS PLACE if you have any option to…read morechoose another!!! My poor 88-year-old father was treated so rudely by the staff (especially nights and weekends.) There were several incidents--he needed the bedpan and they took so long bringing it to him that he messed the bed. Then the aide yelled at HIM because he made more work for her! He went for a whole day without getting any water and when he would ask, they would act annoyed like he was bothering them. We had to repeatedly call the supervisor. The last call resulted in our not speaking with the supervisor, but a nurse, Renee. I have never been spoken to so rudely and unprofessionally in my 42 years of doing business. She wouldn't even let me (or my sister) finish a sentence without going on some unintelligible rant. Our elder family members are at the mercy of these people. They are uncaring, unsympathetic, unprofessional, RUDE, and supposed to be taking care of them. However, the physical therapy team is excellent. It's too bad that the majority of time they spend is with the problematic staff members.

Fairfield Family Care provides the caretakers at Sunshine Senior Residences in Norwalk and Stamford…read moreas the owner owns both businesses. The quality of most of the caretakers are very poor. He doesn't require them to have any certifications and doesn't even give them any training. People come and go and when one of my parents was at Sunshine we experienced some awful caretakers where understanding them was even a challenge. Don't get me wrong there are "a few" and I mean a few experienced good caretakers but not many. You have to be aware who he is sending to care for your loved ones. He sent an overnight caretaker to care for my parent and she fell asleep within the first half hour. She had a very unprofessional appearance as well.

This is agency is terrible. They hire anyone off the street, even if bad background, pay them less…read morethan minimum wage as independent contractors so imagine the kind of person they place to assist your mom or dad. Terrible experience. Installed cameras and caught person stealing. Wanted to call police, but Gary begged me not to because he didn't want it to to get out.Then Gary sent another person and was billing me for hours that she wasn't there. I googled him and he is not allowed to work in the state of New York because of payroll tax evasion.Google for yourself if you don't believe this review.

ATRIA Darien is an assisted living facility with approx 80 Apartments all with full kitchen or…read moreKitchenette. Most of the seniors here are in their 80s and need some special assistance . The Dining Room Food and Activities provide good structure . The 5th star is held back because it is very expensive .. but Atria is a very nice facility that takes care of their Senior Guests .

From the owner: Find the best of independent senior living and assisted living at Atria Darien on Connecticut's…read moreGold Coast. Enjoy our all-inclusive amenities, chef-prepared meals and spacious apartments featuring stainless steel appliances and maple cabinets. Discreet care is available 24/7. Stay active with our daily Engage Life® events. Discover our fitness center, salon and spa, or movie theater. Nearby, bask in the sun at local beaches, like Weed Beach, Pear Tree Point Beach or Bayley Beach. See the latest exhibits at the Historical Society, Norwalk Arts Center and Carriage House Arts Center. Experience great dining options, such as Nino's, the Darien Diner and Ten Twenty Post. Spend time shopping at SoNo Collection Mall. Schedule your tour today.

We love Benchmark at Stamford, Ct. (formally Sunrise) and would recommend it to anyone! Our…read moremother lived there for 9 months before her passing. Any time we came to visit, there was a happy buzz in the air. Not only is every single person on staff highly trained and always upbeat, but the facility is very pretty, nicely decorated and cozy, inside and out. Benchmark helped us get a speedy move-in date, and did everything they could to keep our mother, who was in memory care, busy and feeling loved. We were delighted by the constant array of events that were planned for the residents. One of our favorites was the Brazilian jazz lunch that had a huge live band a buffet to fit the theme. Many people got up to dance and all the residents were smiling. We noticed that all the staffers went out of their way to talk to all residents in the halls when passing by - always sharing a witty line to help the residents feel a part of a larger community. We feel it takes a special understanding of this community to do a great job and it comes from the top down. The company does a fine job on all levels. Highly recommended! Thank you again to all at Benchmark for taking great care of our mother and giving our family peace of mind during a difficult time. As they say, it takes a village- and Benchmark is best village. Fondly, the Haydens

From the owner: Benchmark at Stamford - formerly known as Sunrise of Stamford - offers Assisted Living and Memory…read moreCare to seniors in Stamford, CT. Residents receive personalized support and enjoy chef-inspired meals, comfortable amenities, and a full calendar of engaging programs. With a dedicated team and a welcoming community, residents can stay active, connected, and supported every day.

Huge campus with beautiful gardens, walking paths, wonderful coastal location. There are tons of…read morethings to do, including an indoor swimming pool, fitness classes, live music concerts, and more. The care we get as residents is exceptional, full nursing care, memory support, and home care. There are also flexible payment plans including 100% refundable entrance fee. Monthly costs cover daily needs like dining, room cleaning, local transportation, and 24/7 security.

Absolutely the worst place on earth. The staff could care less about the residents. The Osborn kept…read moretelling me it was difficult parents - but the we moved them and never had a single complaint. The only thing they are "experts" in is neglect.