I got the cutest pair of Chanel capris. Everyone working there was extremely sweet and welcoming…read moreand they even had the cutest little dog to greet you. So many cute hidden gems in there like vintage Chanel, St. John, D&G, and cavalli!! All for a good price for what it is. Would come back 100%

I purchased a Louis Vuitton bag from this store through eBay, and it was listed as "new with tags."…read moreHowever, when I received the item, it was clearly used--with visible stains inside, dust mites in the creases, and a strong, stuffy odor. There were no original tags as claimed in the listing. This was meant to be a Mother's Day gift, and I never would have spent over $1,600 on a used item falsely advertised as new. I contacted the seller within one hour of receiving the bag, and I even called the store multiple times to try and resolve the issue. Each time, they refused to take responsibility and told me to deal with eBay directly, despite their misleading listing. This store clearly lacks honesty and accountability. Avoid at all costs--you cannot trust the condition of what they're selling, and if something goes wrong, they won't stand behind their products.

In from NC and sauntered in to find the lovely and stylish store with a friendly and helpful vibe!…read moreKristen was super engaged throughout our shopping time and we were so happy to find this gem. Thank you for an enjoyable visit! :) *see pic of my friend Melissa making a purchase

Absolutely amazing experience at On Que Style! Kristen was SO helpful, sweet, and really made us…read morefeel at home. Ended up purchasing a beautiful Louis Vuitton bag, that was in impeccable condition. Will absolutely be visiting On Que Style the next time we are in town.

beautiful clothing, good service and excellent value make this consignment store stand out from all…read moreother stores of its ilk.

Cute store. The staff there are fantastic and funny! Love the vibes. Wide selection of clothes of…read moreall sizes.

Hadn't been here in awhile and things have definitely changed. Store is wide open and looks bigger,…read morethough it really isn't. Still good items-GREAT buys in clothing, shoes, scarves and handbags. Prices higher on household stuff. Biggest change is volunteers. Not much help, mostly looking for themselves, drinking, chewing gum, eating and on phones. Not sure what happened but it is sad.

The selection was ok. I didn't buy anything I felt like the…read moreprices were a bit high for what it was! I won't be back

Five stars and all the accolades for Persia!…read more I was in town visiting, and while strolling the mall with my husband on Friday evening, I noticed there was a FASHIONPHILE store. When I got back to our hotel, I went to the website and searched for handbags that were available at the Newport Beach location. An iridescent 19S CHANEL jumbo flap caught my eye. I also noticed that there was a sale in honor of Lunar New Year. The following day (Saturday), I spent some time shopping, and I actually forgot about the purse at FP. When I got back to my hotel room that evening, I opened my phone and my last search was there and it was that purse! I decided to call the store to see if I could use the online coupon in store and to confirm availability of the bag. 1. I called and Persia picked up on the first ring. She was bright and super upbeat. She confirmed the store was open until 8. I asked if they were open the following day (Sunday), and she said yes, but the store would close early. I then asked if the online coupon would work in-store, and she said yes and it ended tomorrow which is why I should totally come in to the store today. I then asked about the bag I was interested in. She was ecstatic and said the bag was totally available; someone came by and put it on hold and the said they'd be back at 6, but they didn't show up (it was now 6:30), and she would put the bag on hold for me. I said I would walk over from my hotel. She said she'd see me when I arrived. Five stars for convincing me in the most positive way to leave my hotel room to spend money! 2. I arrived and there were two other customers in the store. The door remains locked during business hours for security purposes. I figured I'd have to wait until the two other women left, but Persia came to the door and welcomed me. I said I was there for the purse. 3. Persia was so welcoming and so kind. She was able to manage me and the two other customers in such a kind and patient way. She literally made me feel like I NEEDED this purse. Hahaha She guided me to a bench and told me to play with the purse. She pointed out how rare it was to find a bag like this in excellent condition. She noted the stickers still on the hardware. She also asked me if I wanted her to model the purse so I could see how it looked in different lighting. She also offered me cold water. Persia was on topofit! 3. Once I said I would purchase the bag, she was super excited and said she would pull a few other iridescent options or similar options for me to try. She did this while still assisting the other two customers as well. While I didn't end up liking any of the other options, I was glad to see them. 4. Persia said she would go get the purse packaged up. Her co-worker came out to assist with the sale. That's when I learned that Persia was new to the store/company! He wanted her to be present to see how to complete a sale. When she came back, she said she found a CHANEL shopping bag and said she wanted to give it to me in order for me fill even more special and good about the bag. I actually went to Neiman Marcus earlier in the day to spend some cash. I wasn't really acknowledged in multiple areas. It took over five minutes to be acknowledged in the shoe department. I went to Louis Vuitton, and the sales associates didn't seem like they wanted my business. They encouraged me to buy things online. The beauty department didn't have anyone who seemed to care for my money, either. Persia was a breath of fresh air and this is the type of experience every shopper should have in any setting no matter what they look like. Persia was so kind, personable, and energetic. I had a wonderful experience at this store, and even after being a FASHIONPHILE online customer for many years and even visiting their other stores, this is a standout experience. Thank you, Persia!

I had such a great experience at FASHIONPHILE at Fashion Island. Chase provided exceptional…read morecustomer service from start to finish and made the entire experience feel easy, welcoming, and personalized. He was knowledgeable, professional, and genuinely took the time to help me find exactly what I was looking for. The whole team created such a luxury experience, and I'll definitely be coming back.

Had a very negative experience here. I came to get an item consigned…read more First immediate red flag was them asking how much I wanted versus how much they think it could move on the open market. They looked at my piece and said it was worth about $200-$500 for the stone (which was GIA certified with documented origin) plus scrap value for the setting. The process didn't feel transparent. An explanation was given for their valuation, but it didn't align with the certification or current market pricing. I took it to another market participant who valued the stone only (not including setting) for over $6,000 dollars. If you are interested on a consignment or sale option, I would highly recommend getting multiple opinions on pricing before settling on an option especially if you are not familiar with pricing of precious stones. 2 star for good location and decent parking.

Ok let's see...this insulting experience with CDM was so bad, I'm not sure where to start. 1) First…read moreoff, I'm traveling and so I emailed Jules on 7/10 through his online comment form to find out about consigning 2 luxury pendants, from Antonini Milano (limited-run, couture finely crafted pieces from this meticulous Italian jeweler who has been crafting fine Italian jewelry since 1919- many stars love the brand-and my sister and I met him personally in Ohio at the jeweler we frequented) gave him the appraised value and asked if I could send my partner in to show them to him. He agreed. My partner took them in, and out of the gate, Jules insulted the appraiser from Dana Point, indicating he must have made a mistake on his appraisal because these items could not be worth that much. Mind you they were gifts to me from my sister purchased at a very high end jeweler in Ohio several years ago. Jules offered $1000 for the smaller piece and $2000 for the larger pendant and recorded it in his book. After this initial visit, is when the bottom fell out of the communication process. Jules told my partner that he was going to email me that day, which he didn't. Out of at least 6 additional emails I sent between 7/10 and 8/14, I received no additional response from this jeweler to any of the questions I had, and he lied to me telling me he didn't get any of them. The only response I did get, was on the next visit to Jules by my partner to sell the smaller pendant, to which Jules reneged on the initial pricing offer he had made, even though it was written down in his book, again insulting the appraiser and pretty much treating my partner in way that raised many eyebrows and questions as to whether or not he was being discriminated against due to being an older African American man. Jules treated both of us like we didn't know what we were talking about each time and was quite insulting. He asked me to email my DL to him to complete the transaction, and I replied, this is the same email address I've been sending emails to, but I bet you'll get this one. Of course he did. He also would not honor the $2000 price he quoted originally on the larger piece, instead quoting $1621. So I held off-- and he repeatedly said we didn't know what we were talking about regarding either piece. Now a day ago, on 8/20, because Jules had quoted such a good price on the larger pendant, we tried once again, despite the initial humiliation, to see if he would be a man of his word and give us the $1621 he had quoted the 2nd time on the larger piece. He again insulted my partner, this time offering only $960. He also insulted the appraiser from Dana Point again, and this time the actual jeweler himself - (jeweler to the stars who has been in business since 1919) saying that the certification I got for the pendant, directly from Antonini Milano, was wrong and said they must not have sold me that exact piece, and that even Antonini didn't get the carat count on the diamonds correct.) Again, knowing where the item was purchased, having met Antonini himself, and now knowing first hand from my partner how Jules insulted everyone involved as well as this beautiful piece of jewelry that I had such a fondness for, was too much for me not to come write this lengthy review. If you are caucasian or wealthy, your experience may be different, but we were treated in humiliating fashion each time. The only reason my partner returned was upon agreement with me to see if Jules would honor the pricing he'd quoted and documented. Jules is not a man of his word, his integrity is questionable and he may also not enjoy working with you if you are not of a certain color persuasion. This was our experience. Never again.

What an amazing experience! I have to say the customer…read moreservice is more than 5 stars, the whole team is so patient, knowledgeable and caring, I truly can say I found my go to jewelry store. Trish, John, Albert and Eddie are amazing , They take the time to listen and find the best pieces for you, I highly recommend this business!

Trish is so wonderful to work with and the craftmanship on my engagement ring is incredible!…read more My Fiancé met with Trish after we came up with a design, and she provided us with a CAD of the ring while it was being made. I wasn't involved in the early process except for helping design the ring. However, after the proposal, we met with Trish to have it resized and she was so sweet and helpful. The turnaround time for the resizing was about one week. We dropped the ring to have it resized before Thanksgiving and she was able to finish it just in time! I am so ecstatic to have this gorgeous ring - photos truly do not capture its beauty. My Fiancé and I can't wait to work with Trish again for our wedding bands! Thank you for everything, Trish!

I was referred to Details by my bestie Estate Liquidator in LA for a friend of mine who is a…read morecollector of amazing thing and has a good eye for all things fantastical. She was moving from a large home in Laguna Beach back to the LA area. Since I was not able to bring my company down to Laguna I needed someone who would do what I would do (the best job possible). Details absolutely exceeded my expectations by a thousand percent. She was caring, empathetic and understood all of my friends needs and made her a bundle as well. In the end, the house was empty, my friend made a good amount and from what I heard from another friend at the sale EVERYONE had a great time and bought wonderful things. I cannot recommend Details enough. Thanks so much for doing such a stellar job. AAA+++

They are amazing! I saw a photo of a piece I really wanted. Their team texted me, gave me extra…read morephotos and communicated so clearly the rules of the estate sale and how things work. I drove from LA and they were wonderful. Every person working was helpful and nice and answered my questions. They are organized, have a sign in sheet, have a hold section and explain how everything works when you arrive. I was able to find a piece I had lost in a fire and I was so amazed to find it again. This team is honest and kind and knows what they are doing. Can't wait to attend many more of your sales!

A wonderful little shop! Pricing is spot on. So much to…read moresee, great curated selection of cute. The shopkeeper so perfect for this shop.

Small thrift/vintage shop tucked in back of other business on the main drag of Balboa Island. So…read moresmall the store can be toured in less than 5 minutes. Nice merchandise with a little bit of everything. I did not find anything this trip but, the pre owned items are really not my thing.

This is one of my all time favorite places to visit when on Balboa Island. Parking is free - might…read morebe a challenge on the weekends but this shop is a MUST when strolling! I've read the other reviews and I'm truly surprised - I have always been greeted warmly - the staff here is always so helpful in answering questions and making recommendations when asked. The selection for this area is perfect for your beach visit without being too touristy. The pricing aligns with Anthropology or any other high end boutique in Newport Beach. Expect to spend $60 - $100 for a cute top or sweater. I highly recommend this beach boutique when visiting the Newport Beach area!

My favorite store on the Island !! Love everything!! Every time I go into that store I come out…read morewith something ... wanting more!!!