We have purchased three cars from them over the last three or so years and have also looked at…read moreothers I did not buy. Great cars, great prices---and the easiest car buying process you could want! They are always up-front about the cars if there are any issues.

The service department here is great!! I am a single mom, I depend on my car. Every time I have…read moreneeded my car repaired, they have got me in right away. They are great about explaining to me what is wrong. I appreciaEthan all of their hard work!! Thank you Brian & all service guys at B&D !!

Very rude and aggressive salesman. He said we could go on a test drive but he had to drive us to a…read morelocation first and we could drive back to drop him off at the dealership and after we could drive a little more. He told us to keep the test drive to 10 minutes and to not "beat on the car". On the way back to drop him off as soon as we said we weren't probably going to be buying today we were just looking he said he was cutting the test drive short and to come back when we were actually ready to buy. This is crazy to me as nobody I know purchases a vehicle right then and there after looking at it. We really only drove it for about seven minutes and he took us down roads where we could only go like 35 mph. This experience made me certain I would not be buying from them. Never had an experience at a dealership like this. Not surprised he's been having trouble selling cars.

We proceeded to acquire a vehicle. Everything seemed satisfactory. The sales representative was…read moresomewhat aggressive, but this appears to be a common trait. Nonetheless, we executed the necessary documents. Regrettably, they omitted reviewing the details. Having previously purchased vehicles in other states, we were unaware that taxes would not be incorporated into the loan. Consequently, when we obtained an estimate from the DMV, we were astonished to discover an additional cost of nearly $2500. We had no prior knowledge of this requirement. How is one expected to procure the necessary funds for a vehicle, and achieve another $2500 in 30 days without knowledge. We went in and asked if this could be renegotiated with the manager to include the taxes and he said there was a 95% chance that he could redo the loan. To give him a couple of days and he would reach out. I have called left messages and absolutely no call back or any news at all! It's been 20 days. So this dealership definitely lacks in the morals and accountability department.

This place does a horrible installation and are a bunch of hacks, have caused a bunch of added…read morecost and damage to our vehicle

I followed a lead on a 92 Camaro Convertible and found my way to this dealer. The car was damaged…read moreon the rear driver's side, dash was cracked, the top was starting to rust heavily, needed new paint work, cigarette lighter was stuffed into a general hole in the dash, and was going to need replacement brakes and struts. When expressing these concerns, the salesman interrupted and became insulted. He was convinced that it was a $4k vehicle and walked away when these concerns were brought to light. The gentleman I had with me, who was quite knowledgeable in the area of automobiles, thought the pricing was way too high considering the amount of value found in the car and the necessary repair work that would have been needed. Be wary if you find your way to this dealer.

Im staying true to my word!!! the owner (robin) did rectify the situation and gave my friend…read moreanother car to replace the one that caught on fire! Now that is the true christian spirit she can now continue to get to work and get her kids to daycare and all the other running around that us single mothers have to do. Thank you robin

Went in for an oil change, they were so fast and kind! Great service, nice people, will definitely…read morego again!!

Honestly have never had a better car buying experience. It helps that i really knew what I wanted…read moreand he had it. But it was a great experience. I was in and out with test driving and dealing in 15 minutes. Offered him a lower price that I thought the car was worth and he said yes with no haggle. Said everything that is wrong with it up front, which he had already fixed most of it. Put in a new battery for us, and discounted the fact that the radio wouldn't turn on because neither one of us could work it. It ended up working after a few days too. Lol. Would highly recommend doing business here for sure.

Bought a 2011 Kia Optima. They didn't bother to tell me that the radio was broken until I drove an…read morehour and a half to the dealership. Luke told me they would give me $500 for a new radio to be put in. He even told me depending on what radio I have put in I might get money back. After calling 3 separate places to price out radio installation I found out if was going to cost anywhere from $850-$1100. Contacted the dealership and they refused to give me the extra $350 to have a new radio installed. I paid $4000 over blue book price for a car with a broken radio, my fault for not checking blue book value, and they refuse to make things right. If I would have known I would have to put $500 of my own money towards a new radio I would have never purchased the car. I will never ever purchase a vehicle from here again or recommend any of my friends of family to do so either.

I took my van in for a recall noice for the transmission. I agreed to have the transmission…read moreserviced. I noticed spots everywhere I parked my vehicle. I looked under it and the sealant on the transmission pan was leaking fluid. Made an appointment and was told that there would be a $165.00 diagnostic charge. They diagnosed the leak. Then had to keep the vehicle because they didn't have sealant. The classic is when the service manager tried to intimidate me. He told me not to return and appeared to want a physical fight. This place is not a well operated business.

Usually when a business gets a new owner things tend to get better. However, that is not the case…read morehere. This place has taken another turn downwards. The crooks that owned Baxter sold it to another group and the only word that comes to mind is inept. They completely lost a sale because of the sales person that tried to help me....and I use the term "help" extremely loosely. Not sure if this was day 1 or 2 for him, but was clearly inexperienced. And it looked like they were out of clean shirts in his size so someone just grabbed whatever was laying around even though it was about 2 sizes too big and dirty. Regardless of wardrobe, he spent way more time talking to the sales manager than he did to me. I know it's a game they play, but after he came back after his 6th trip and then got up again saying he needed to talk to the manager, I got up too and said I was done. After over an hour, there wasn't any serious attempt at progress on their part. My time is valuable and I don't need to waste it playing their silly games. Nice kid, but his lack of automobile knowledge was concerning. Must not be a training budget. When he didn't know the difference between a Wrangler and a Renegade, I should have known this wasn't going to be good. Like I said, I hoped this place would have gotten better, not worse after the sale. It's too bad that its declined this far. Maybe the dealer south of Lincoln is better....guess I'll find out.