I bought a power bed and mattress probably nine years ago now and the controller was starting to…read morefail. I called Mr. mattress and he sent somebody to replace the controller at my convenience. Amazing service. I've been buying beds from Mr. mattress for probably 30 years Expert knowledge, quality and service can be counted on from this company. I always suggest to my friends and family to check out this company before making an important decision on a mattress. Thanks for your great service.

The service at Mr Mattress is outstanding! Had a good conversation with the owner about mattresses…read moreand he was genuine, honest, knowledgeable, and down to earth. At first I was going to go to one of the bigger company stores but when I looked online I just felt they were overcharging on everything, whereas the Mattress guy gave me a great deal and took away my old mattress for a small and reasonable fee. All in all the amount I paid was great value for the great quality and I love that it's made locally and I'm supporting a small local business. The delivery guys were super friendly and easy going and my whole experience was just fantastic. I would definitely recommend and will go back for my next purchase. Also, I don't know if I ever want to leave my bed. It's sooo comfortable!! I love it!!

Just had the best sleep of my life. I had to buy 2 new mattresses recently and I tried to find the…read moreleast expensive option possible but I didn't want to buy something that wasn't at least moderately good quality because what would be the point of that ; I cannot believe the quality this mattress has for the price... It's crazy. These mattresses are so comfortable, plush and well made I am shocked. I would suggest anyone who needs to buy a mattress to check out buying one from these guys. Seriously. Go. now.

I have nothing but good things to say about my experience at Sleep Shop…read more North Vancouver. From the no pressure, knowledgeable and charming saleswoman to the efficient, kind and personable delivery team, I felt valued. Highly recommend.

I was experiencing back pain every morning for over eight months. I tried yoga, stretches for…read moresciatica, hot/cold compresses , massage, chiropractor treatments, pain meds, though the pain always returned. Then thought, maybe I need a new mattress, mine was over fifteen years old. I'm in my early seventies and the process to choose seemed daunting; soft, medium, firm, spring coil, gel foam, memory foam , etc. I decided to visit sleep shop where I was greeted by a saleswoman younger but within the zoomer age range. She asked me several questions to narrow down my needs. She showed me a few choices explaining the benefits of each. Absolutely no pressure from this knowledgeable, gentle, informative person. In conclusion, I've had my new mattress for three weeks, the back pain has diminished greatly. I have 60days to decide if I need to return this mattress for a different choice. I couldn't ask for better service. thank you so much Anisha. kind regards Marilyn. A

DISCOUNT FOAM has moved! Still on Fraser Street, this business has an excellent knowledge base, 30…read moreplus year family business, they rely on repeat business so they never screw you over and they don't sell you what you don't need. I have been going here for my foam needs since the 1990s and have sent many friends and family there and all have been happy. Anyone complaining on reviews, in my opinion did not follow up properly with them as they have bent over backwards to be of help to me and others. They're still in business because they're honest, kind, have a variety of foam products many foam stores don't carry and they do custom foam cuts for your needs. The store itself doesn't have lots of bells and whistles, as the owner is intent on passing on savings to their customers. You want a place you can trust won't upsell or sell you something you don't need? Discount Foam is the reliable choice. No they didn't ask or pay me to write this. Check out the new store - since it moved - just down the street on Fraser. I always like tell people about a good thing!

Jon!!! we walked into this store and Jon made everything super easy for us, we were in and out in…read morequickly with all the foam we needed. Best experience ever!!

I bought a bamboo cover duvet sheet, and wanted to return it the next day as the color is a bit too…read moreshiny and it didn't fit my apartment. The very next day when I was trying to return it the customer service said - oh you opened it therefore you could not return it. And said she highlighted the return policy yesterday when I bought it. I took out the receipt. NO:1 there is the receipt which is the sales receipt and listed on it there says: May return within 30 days blah blah. NO2: there is a longer receipt which is a sales order stapled underneath the sales receipt and in the middle stating - no exchange or return for open items. There was no highlights nor any sort of communications of the return policy when I bought it. And the return policy is ridiculous. I will never buy stuff from sleep country Canada again nor will I recommend any of my friends to get stuff from them neither.

Salesperson put the wrong SKU for bed on the purchase order that I had to correct or would have…read moregotten wrong bed. Salesperson did not correctly explain return policy. This company takes your payment immediately but can take up to 3 weeks to refund a return. RIDICULIOIS!! I WOULD NEVER BUY FROM THEM AGAIN, A TOTAL AVOID!!!

After some extensive research on beds, my boyfriend and I dropped by to see or rather get a feel…read morefor the beds for sale here. Noting the "over two thousand dollar" beds just inside the door, we continued looking at the outer beds on the left, and boy are we glad we did. The helpful employee Jay un-intrusively asked if we knew what kind of bed would be best for us by our sleep patterns/habits. Being a side sleeper I'd never thought of that before. Jay pointed out three beds and recommended we lay on each and get a feel for the level of firmness. I certainly feel I could probably sleep on anything and didn't know if I'd find them too different from one another however the firm was way springier than the medium and the soft was too soft. Kinda felt like goldilocks or something. Having printed out beds from their website, adding the details and descriptions online helped better relate to the proposed differences to the beds we looked at. Note that at least one bed was $649 online but marked over $700 in-store - Jay said it was because he didn't get the updated sign. After much contemplating we chose one. It's being delivered soooon. :)

Extremely poor customer service after sales. Absolutely no follow up or response from them.read more

Great price and great service - seamless from beginning to end. Mike, the product specialist , is…read moremost helpful. Delivery is free, on time, and old mattress taken away for only $25. I 'd recommend without hesitation Simmons on Broadway and Oak Faye C

This is my second time shop there and I referred sister in law family shopped there too…read more I have back pain. I did alot of research and review in different mattress company before I shop there again. The lady explained very well what kind of mattress I should pick. And the price is cheaper then other. The delivery arrived in time too.

非常棒的一家店，我从卡尔加里搬到温哥华，当天出租房里没有床，老板立马安排送货，断了燃眉之急。店员小姐Alice…read more也非常热情耐心。床品多样化、质量上乘，价格公道，值得推荐和信赖，祝老板生意兴隆、财源滚滚来！

Great place but broken furniture been waiting months to get a new one still havent Received it and…read morethe make a lot of noise.

This is an employee review, so a little different perspective than the other reviews. I was brought…read morein to help with sales inside the store while also developing outside sales revenue as well. The owner is nice and the other employees were great. The problem was the wife of the owner who has kind of taken over running the front part of the store. She hired me and I was supposed to work 3 shifts a week in-store and then the outside sales on my own time. The pay for the inside sales was hourly while the compensation for the outside revenue would be commission although she kept avoiding my questions when I tried to pin her down on how that worked. She was always evasive about it and the regular wages were paid in an even sketchier way. My first six shifts went fine and I was selling things and negotiating pricing. The customers liked me and I had even gotten two solid leads on outside sales with a pretty big builder and a new private school. I came into my next shift and worked only to have my immediate Manager tell me the owner's wife had replaced me, but that I could still do the outside sales if I wanted. Yeah, right. Sum total. 7 shifts worked. I signed an employment agreement, but was never given tax forms to fill out. I got completely screwed by this company and by the wife of the owner. Prospective employees beware.

If they sell stern and fosters I paid 7000 dollars and the buttons twist and are uncomfortable even…read morewith a cover. Sadly after 7000 bucks I spent more for a mattress cover

Service and knowledge were excellent. There was a good array of mattress types and prices were very…read morecompetitive.