If you are looking for a great divorce attorney don't hesitate to contact Kevin Cavender ! His…read moreexpertise not only covers Tennessee but Mississippi as well . He actually cares about his clients .

Kevin Cavender was hands down the best attorney with handling my child custody case . His…read moreconsultation was a very reasonable price , he was very upfront about the pricing of his services , and doesn't try to just milk you for your money like most attorneys do! He was always very easy to contact , always got back with an answer in a timely matter . He was very nice , professional , and most importantly he genuinely cared. I would recommend him to anyone struggling to find a lawyer . 10 out of 10

Title Poor Communication, Lack of Diligence, and Unfulfilled Promises in Personal Injury Case…read more I hired Henry E. Reaves III and Reaves Law Firm, PLLC in late July 2025 to handle my personal injury claim after a car accident in Shelby County, TN (caused by another driver). I signed a retainer around July 29, 2025, expecting competent, diligent representation, regular updates, and proper handling of medical treatment and settlement efforts. Unfortunately, the experience was extremely disappointing and fell far short of professional standards: * Poor or nonexistent communication -- Despite multiple calls (at least 15 attempts, some documented) and certified letters, I was repeatedly ignored. I was left uninformed about case progress, deadlines, and options for medical care to address my ongoing pain and injuries. This violated basic expectations of client updates. * Lack of diligence and competent handling -- The firm failed to properly investigate the accident, preserve evidence promptly, or secure medical records before any demand. They pushed an aggressive "no negotiation" strategy (time-limited demand then immediate lawsuit) without clearly explaining or getting my informed consent in writing. The complaint wasn't filed until September 2025, and no doctor visits or prescriptions were arranged or encouraged, potentially harming my recovery and claim value (medical bills already over $25,000, total damages estimated $35,000+). * Misleading promises -- I was assured of a "quick settlement" during initial talks, but no thorough evaluation occurred. Post-retention, there were unfulfilled promises of communication and progress. When I raised concerns about back pain and lack of medical attention in September 2025, I terminated services on September 3 (or 9 per their records), but received no proper disengagement letter or full file transfer. * Other issues -- The firm claimed I refused medical treatment (via a call to my sister's phone after I lost mine), but I have no record of advice to seek care if needed, and no authorization for third-party contact. Litigation was advanced aggressively without my full understanding or agreement. I filed a formal ethics complaint with the Tennessee Board of Professional Responsibility (TBPR Docket No. 101639-2025-9-TT-INV), citing violations of rules on competence (RPC 1.1), diligence (1.3), communication (1.4), and honesty (8.4(c)). I later submitted a follow-up letter requesting evidence (signed PSA details, call logs, demand package, disengagement letter, etc.) because the firm's response to TBPR appeared inaccurate based on my records. This representation caused unnecessary stress, prolonged pain, unpaid medical bills, and weakened my legal position. I do not recommend Reaves Law Firm or Henry E. Reaves III for personal injury cases. Potential clients should be cautious about communication, transparency, and actual case handling. If you're considering this firm, ask detailed questions upfront and get everything in writing. Sincerely, George B. Cooper

Terrible customer service. All the attorneys quit because of the dictatorship there. HR is a joke…read more Cases go unfixed for years.

Find another law firm!! Very unprofessional. My case was passed around 3 times to 3 different…read morelawyers. 1st lawyer left the company, 2nd went on a medical leave, and 3rd dropped my case. I waited 18 mos and was told negotiations were taking place, then dropped because the claims administrator wanted more medical info. I would gladly have authorized that. I now have not been able to find representation and hope I can negotiate with the administrator directly. Do not use NST. They are not as good as their ratings state. Do not trust them with your injury claim!!

I am tired now of seeing the commercials for NST. I wanted people to know what happened to me…read more Several years ago, not too long after they opened an office here, I was in a auto accident. It was on a Friday on Valentine's Day, which is also my son's birthday, I was on N. Highland in Jackson, tn sitting still in traffic. I was hit so hard from behind that it pushed me into the cat in front of me and that cat hit the one in front of them. The girl that hit me ended up in the other lane and was driving a rental car,and I ended up on the other side of my car. NST seemed like they did every thng right in the beginning. After a month or so, I contacted them and they told me it might take awhile, but they would keep working on it. Time went by and before I knew it, it had been 3 years. When I called them, they acted shocked. And in one afternoon, they made a settlement. During all this, they changed my attorney 3 times. One of them told me that in the State of TN a life is only worth $75,000.00. I could have been killed on my son's birthday. I was not happy with my settlement at all.

In 2016 I was involved in a car accident no fault of mine. I had neck pain that I couldn't get rid…read moreof. The therapist told me that my pain was coming from degenerative arthritis and the it was wakened up due to the whiplash. I went back and forth to the doctor for almost a year. This law firm had been my attorney during the whole while. The finally had me to settle my case and to also sign papers saying that I would never sue the person at fault insurance company again for my injury. I wish I had not done so. Because my pain never let up it got worse and I had to stop work because of being in so much pain. I'm now on disability because of my neck pain and more. I wish I had went with a better law firm.

I would like to recommend John Michael Bailey and especially my attorney Ethan !! They worked hard…read moreon giving me the help I needed and got me a settlement !! Will recommend to family and friends thank you for all you did !!!

They are straight scam artists and its all about the money and no service. Please if you come…read moreacross a so called paralegal named Felicia don't do business with her she is very unprofessional and play childish games when people have legal issues that need to be settled. I learned the hard way so I'm going to make sure nobody else fall in their scams. Also I found out their not BBB(Better Business Bureau) accredited.

I had a horrific experience with this company.I am extremely disappointed with my experience with…read morethis law firm. From the beginning, I felt that my concerns were not taken seriously and that the focus was more on money than on providing quality representation and client care. During my consultation, the attorney repeatedly talked over me, interrupted me, and did not allow me the opportunity to fully explain my situation. I was treated with disrespect and felt that my voice and concerns were dismissed. I would star a double 0 if the system would allow it.

I hired Mark Mesler of Rosenbaum & Reisman because of a referral from Mike Evangelisti of Farris…read moreBobango, an attorney who had previously done work for me and I trusted his opinion. From the very beginning Mr. Mesler was professional and reliable and put me at ease with the eventual outcome of my case. He handled pretty much everything with a very minimal involvement on my part. Eventually using his knowledge and experience to get a dismissal of the charges against m. Which was wonderful considering that they were entirely "trumped up" charges to begin with. Thank you I am grateful for your help.