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    Rosenblum & Reisman, Attorneys at Law

    3.4 (5 reviews)
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    Services - Rosenblum & Reisman, Attorneys at Law

    Criminal defense

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    Reaves Law Firm - Reaves Law Firm was built by strong women, just like America.  Let us be your voice.

    Reaves Law Firm

    (6 reviews)

    Title Poor Communication, Lack of Diligence, and Unfulfilled Promises in Personal Injury Case…read more I hired Henry E. Reaves III and Reaves Law Firm, PLLC in late July 2025 to handle my personal injury claim after a car accident in Shelby County, TN (caused by another driver). I signed a retainer around July 29, 2025, expecting competent, diligent representation, regular updates, and proper handling of medical treatment and settlement efforts. Unfortunately, the experience was extremely disappointing and fell far short of professional standards: * Poor or nonexistent communication -- Despite multiple calls (at least 15 attempts, some documented) and certified letters, I was repeatedly ignored. I was left uninformed about case progress, deadlines, and options for medical care to address my ongoing pain and injuries. This violated basic expectations of client updates. * Lack of diligence and competent handling -- The firm failed to properly investigate the accident, preserve evidence promptly, or secure medical records before any demand. They pushed an aggressive "no negotiation" strategy (time-limited demand then immediate lawsuit) without clearly explaining or getting my informed consent in writing. The complaint wasn't filed until September 2025, and no doctor visits or prescriptions were arranged or encouraged, potentially harming my recovery and claim value (medical bills already over $25,000, total damages estimated $35,000+). * Misleading promises -- I was assured of a "quick settlement" during initial talks, but no thorough evaluation occurred. Post-retention, there were unfulfilled promises of communication and progress. When I raised concerns about back pain and lack of medical attention in September 2025, I terminated services on September 3 (or 9 per their records), but received no proper disengagement letter or full file transfer. * Other issues -- The firm claimed I refused medical treatment (via a call to my sister's phone after I lost mine), but I have no record of advice to seek care if needed, and no authorization for third-party contact. Litigation was advanced aggressively without my full understanding or agreement. I filed a formal ethics complaint with the Tennessee Board of Professional Responsibility (TBPR Docket No. 101639-2025-9-TT-INV), citing violations of rules on competence (RPC 1.1), diligence (1.3), communication (1.4), and honesty (8.4(c)). I later submitted a follow-up letter requesting evidence (signed PSA details, call logs, demand package, disengagement letter, etc.) because the firm's response to TBPR appeared inaccurate based on my records. This representation caused unnecessary stress, prolonged pain, unpaid medical bills, and weakened my legal position. I do not recommend Reaves Law Firm or Henry E. Reaves III for personal injury cases. Potential clients should be cautious about communication, transparency, and actual case handling. If you're considering this firm, ask detailed questions upfront and get everything in writing. Sincerely, George B. Cooper

    Terrible customer service. All the attorneys quit because of the dictatorship there. HR is a joke…read more Cases go unfixed for years.

    NST Law Injury Attorneys

    NST Law Injury Attorneys

    (13 reviews)

    Brennan

    In February of 2006, I was rear ended by a drunk illegal immigrant with no insurance, driver's…read morelicense, or vehicle registration. Needless to say, State Farm, my insurance carrier at the time, refused the claims, as they knew they could never recover anything from the at fault driver. I contacted NS&T, back when it was primarily advertised as just Corey B Trotz. While it took some time, partially due to the fact that the court case seemed to never get all the necessary people together at one time, they were able to get me, after their cut, over $15,000. This came at the right time, due to unplanned expenses. So for a car wreck, I can recommend NS&T. They acted professionally, courteously, and helped me when I needed help in dealing with a corrupt insurance company.

    I simply have given up on this firm doing anything at all in a reasonable amount of time. I am…read morenearing 3 years post accident waiting on the remainder of my settlement. They were unable to get police reports that I was tasked with retrieving with literal broken bones. After 8 months they had failed to get my medical records. I once again had to do that myself. They took over 2 months to write a 2 page demand letter. It has now been 100 days after signing my release forms. I'm still waiting on the medical lien portion of my settlement. Also I requested ONLY email communication because I generally work at night. I asked no less than 7 times and every email I would send requesting Email only communication would be met with a phone call. I have reached my limit and am in contact with the office of professional conduct to hopefully finally light a fire under their rear to get the money I'm owed. In "before we don't have someone with your name on file", I assure you I am a very dissatisfied client that just so happens to have more than 1 online screen name. Wild concept I know.

    Rosenblum & Reisman, Attorneys at Law - personal_injury - Updated September 2026

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