Nothing but the best. Had a crown installed today. Same day service. Dr. LaRose and Amanda were…read morewonderful. I had #9 replaced; could have left looking like Alfred Newman. They completed the crown installaton right away. Now I look like Dustin Hoffman, or at least some people say that!. Not sure if that's a good thing. What is good, no!, GREAT, is the care, completence and considertion I receive each time I visit the practice. Highly recommend without hesitation.

I have been going to kootenai family dental for a few years now and I am not sure what took me so…read morelong to tell everyone how wonderful they are. I knew after my visit this morning though that I had to. I wish I knew my hygienists name but I was very overwhelmed when I left that I forgot to ask. I have been going through a lot and this came up when updating my medical history. They were so thoughtful and kind to me and went out of their way to make me feel calm and comfortable. I've never felt relaxed at the dentist and this visit was the spa experience I needed! Forever grateful for this place and it's wonderful team of caring professionals!

It's a great place to go ...ive always hated dentist till I found dr prosser...staff is great…read more Highly. Recommend

We found Simon and his team 14 years ago, referred by one of my wife's coworkers. They are the…read morebest! We live 65 miles from Simon office and we wouldn't switch. We have experienced compassionate, thorough and complete care. We will continue to travel to the best dental care I've had in my 70 years!

Traveling thru Coeur D'Alene as a Canadian reached out to local Dental offices seeking help in…read moredealing with intense pain Not only did they answer the phone late on this Friday afternoon the staff stayed late to accommodate and remedy my dental emergency !! Outstanding customer service Stong work Post Falls Family Dentai 5 out 5 stars Kelly McCabe Trail BC Canada

Just moved to the area and needed a new dentist. This dental office is great! Carli was my…read morehygienist and did a great job explaining everything and being really thorough with my cleaning. 10/10 recommend.

I'm new to Spokane and have a very detailed and complicated dental history. I also have one serious…read moredental fobia of almost all dental work. I found this office on YELP with now reviews and then went to Google and made my deciding factor when I saw they offered 65.00 full X-ray and first time visit consultation. On my arrival they gave me nice first time visitors gift and a dental goodie bag to take home! First I want to give a huge compliment to what I would call a truly amazing staff ! And Dr. Bryan Hill kudos to you. Thank you for calling me the night before my appt personally to say hello and introduce yourself what a nice caring touch. Now won't get into details about my dental history it's complicated. But fears of having work done was met with such kindness and compassion that I have to mention. This office has a "comfort menu" which I'll post that is a caring touch especially for patients like me. I enjoyed my hot neck roll and the jaw comfort pads. My exam was very very comprehensive and the cleaning was exceptionally comfortable and trust me ! Shawana you rock ! Overall I'm sure you can tell I can't say enough about that staff with several members having over 20 years dedication to the practice! I'm over 25 min drive but it was worth it and I'm so glad I found my new dental home ! Thank you everyone and great coffee station in lobby.

I rarely leave reviews, but this experience deserves one. When I politely raised a concern, the…read moredentist responded by yelling at me and telling me I was wrong in front of other patients and staff. It was humiliating and completely unprofessional. Medical professionals should be able to discuss issues calmly and privately. Instead, I was made to feel embarrassed for asking a simple question about my own care. I will not return and cannot recommend this office to anyone who expects respectful treatment.

Best office if you want good quality and patient care all in one! Front desk staff are helpful and…read morewelcoming from coming in to checking out. Gwen is so sweet and very gentle. I don't come home sore anymore after a cleaning! Dr.Metcalf is highly skilled, treats you more than just another patient of her day, and truly wants the best care and results for you. If you want the best office in town...need I say more?

I feel like I'm having a spa experience- very comfortable and current up to date practice- I've had…read morea lot of dental work and I am certain I'm getting quality care here.

3 Issues: 1)…read moreINCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC I was specifically making an appointment for veneers & a treatment plan. The front desk receptionist / scheduler scheduled me a veneer specialist. In fact, I SPECIFICALLY was CLEAR w/the office that I needed a veneer SPECIALIST. She confirmed this. My Appointment was scheduled for Wed Feb 11, 2026 at 12p PST. Ogdan calls me at 10am (Waking me up because I have medical insomnia since My Military Service) and states "Hello, this is Jennifer at Orban Dental. I am reaching out to you because you are scheduled today at 12pm to discuss veneers. Our front office put you with a provider that does not regularly do veneers, but we do have an opening a little earlier at 10:40am with the doctor that does cosmetic cases. Would that earlier time work for you? -Orban Family Dental -Orban Family Dental" My Thoughts: The Receptionist / Scheduler 100% knew I needed to see someone SPECIFICALLY for Veneers AND I double-checked w/this front desk lady, and yet this office is contradicting themselves & claiming the OPPOSITE (This is a RED FLAG!). I asked if they could get me in with another specialist (Since they got it totally wrong even though I DOUBLE-CHECKED after they initially scheduled me with a specialist), and she said not until the 17th, which is nearly a week from now. Again, 1) The office lady ORIGINALLY scheduled me a veneer specialist AND 2) I specifically DOUBLE-CHECKED that the individual they scheduled me with was a veneer specialist. THEN, to make matters, worse they send me a random *LAST-MINUTE* text to cancel My Appointment without My Authorization! SAME-DAY they wrote: "We have been unable to reach you, so we are canceling your appt for now. -Orban Family Dental" So because I had not immediately responded to their text, they are randomly canceling My Appointment?! I had cleared My Calendar to be able to MAKE it to their Appointment! I had it scheduled for over a week / well in-ADVANCE! I explained all of this to them and she suggested that I come in in 30 minutes at "10:40am" (Note: I was in bed (Due to insomnia from the Military Service) when she wrote me all of this sleeping - her message actually woke me up), and when I agreed to, she unrealistically said, "Prior to your appointment, Please complete your new patient forms here: https://mdnt.io/e/qntWX55yE0 If you would rather complete your forms in the office, arrive 15 minutes prior to your scheduled time. -Orban Family Dental" I said, "Canceling my appointment and then offering a last-minute appointment and expecting me to fill out all this paperwork at the very last minute?? Totally unrealistic. God bless you guys good luck." You cannot POSSIBLY expect someone to get this done when you cancel / change all of this last minute and are giving them literally only 30 minutes to get from their home to your appointment while they are still in BED! I hadn't even brushed My Teeth yet. She just cancelled & rescheduled last minute and then unrealistically expected me to fill out all of this paperwork, as well?! It physically can NOT be done! VERY UNREALISTIC. So: 1) INCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC 0-STAR

I had a very positive experience here. The staff is kind, respectful, and empathetic. In short,…read morethey treated me like a person. I would recommend the care and quality they put into their patients.

Dr. Elliott is amazing! I have dental phobia and get extremely nervous when I need dental work…read moredone. Dr. Elliott is so calming and patient with my needs. I travel all the way from Vancouver, WA just to see her. I had to have some extensive work done on my mouth and she worked with my fears so that I was always comfortable. Her staff was awesome as well. So kind and gentle. My husband also loves Dr. Elliott! He has sleep apnea and snores so loud we had to sleep in different rooms. Now with his appliance from Dr. Elliott he is more rested and we can finally share a room again! Thank you Dr. Elliott and Post Falls Family Dental!

These reviews are RIGHT! Dr. Erin is the best of the best. I've been going to her since she…read morestarted with P.F.F.D. She is a GREAT dentist! .........and it doesn't hurt that she is Totally HOTTT!

This is the worst dental practice. I spent 25+years working in dentistry first as an assistant…read moreand finished working as a manager. They don't care about their patients! I have many medical issues and after the extractions no one called to check on me. I also question Dr Freuen's surgical prowess. My mouth felt like soft ragged tissue. I have had teeth extracted and seen many teeth extracted and have never witnessed tissue looking like this. If you have to go to the practice see a different doctor

I had a difficult surgery that Dr. Houck and his superb team were able to handle with great skill…read moreand care. Over the course of the last year, they have been thoughtful and accommodating and I am grateful that they were able to handle my surgery and made me feel relief that I was in such good hands. Barbara R.