Dr Cazan is the dentist nightmares and horror movies are made of. He is incredibly rude and he was…read moreconsistently telling me what he could do for me then immediately tell me how it would be too expensive or I could not afford it. Befuddling to me because I have great insurance and I never walked in with less than $1500 for my out of pocket for each visit. Back in 2020 I had a root canal done in another country because I didn't have great insurance or the funds to pay for it, but my US based dentist did look over it when I got back into the US and confirmed the work itself was quality work, I never had any issues with that tooth for years. I recently moved to WA and when I got another sinus infection I went to Dr. Cazan as a new patient, he confirmed I needed a root canal on the tooth next to the one I'd previously had a root canal done on. The only problem they saw with the other tooth (the one done outside the country) was a fracture on the root, but nothing else. I scheduled the root canal, Dr Cazan told me he could use a stronger X-ray but as was his way, also told me I couldn't afford it, so I took him at his word. When I came in for the actual root canal it was an Aide who came and told me I didn't need a root canal, again I trusted them and let the Aide drill out and fill in my bad tooth. Dr Cazan came in long enough to scoff at me and tell me that no one in his office told me the other tooth was fractured. It was awkward and uncomfortable. The work they did was just crap, the filling they gave me was jagged and had sharp edges that were uncomfortable to put it nicely. When my sinus infection returned I trusted that the Dentist had done everything they could and this time I went to Urgent Care, not having a regular Dr. yet. They treated me for a sinus infection but nothing worked, I was in and out of Urgent Care several times with no luck, nothing got rid of the infection, so when my face began to swell I went back to Dr. Cazan. I needed a root canal on the tooth they had decided not to do the root canal on and the infection was so bad my other tooth was now infected as well. Dr Cazan went off about how having work done in another country was the cause of the problem, not the fact that they failed to give me a root canal when I needed the root canal month prior. I'd been on antibiotics for several months at this point but they insisted on giving me another antibiotic and sent me home to wait for the infection to clear up, setting an appointment for the root canal about 3 weeks out. Within 10 days my face swelled up again and even larger, so Dr Cazan finally agreed to an emergency surgery. Because of the infection none of the pain killers Dr. Cazan gave me did any good, he was quite honest about that and seemed to think it was no big deal. I sat there for 6-8 hours as he went back and forth between me and other patients. He used the X-ray that was previously far to expensive for me (and ended up being quite affordable with my insurance). Even after telling me he couldn't kill the pain for me he would mock me when I'd cry out telling me I wasn't feeling pain just pressure. His Aide sat next to me wiping away my tears as he did the root canal. He then gave me options to save the other tooth then shot down every option because it was to expensive or he would have to refer me to another Dentist who would also be too expensive for me. Defeated, disgusted, and in an incredible amount of pain I let him extract the other tooth. All the whole he kept blaming the shoddy work done in another country. On every visit I paid my out of pocket and on every return visit they would tell me I had a credit from last time. By the final visit I was aware that they had a habit of overcharging me and NOT letting me know when they owed me, so when I got my insurance statement I had to call them and go through so many hoops just to get the $450 back that they owed me. They really didn't want to give me my money back. Because of the severity of the infection caused by Him NOT doing the root canal when I first needed it, it caused permanent damage to my sinuses and I have spent the last year dealing with an ENT and some very costly medical procedures and now require surgery to correct the damage he caused, and honestly, He's lucky I have chosen not to sue. There was absolutely no issues with my other tooth until he failed to do the necessary work, from the start he judged my financial situation incorrectly and treated me like I was rubbish. This company, or at least Dr Cazan only care about how much money they can get off of you and will do the minimum. You have to advocate for yourself, you have to negotiate with your insurance, and you have to fight them to get funds back when they overxharge you. Do not go here.

My husband is a disabled Veteran and gets most of his medical treatments at the VA but in this case…read morethe VA didn't have anyone that could make dentures so he was able to go outside the VA to have it done. The first set of Dentures made by the owner of the Dental Center were great, my Husband walked out and never needed to go back for adjustments. After a few years and this set broke he went to the VA and they still didn't have anyone to make Dentures so they let him go out into the public to have them made. He had such good luck with this Dental Center he went back and every thing went down hill from there. He was told they could repair the broken set so he would have a set while they made him a new set. The lady that was told to make the mold for his new Dentures wasn't very receptive at all. When my Husband gave her the broken set she said " we couldn't do that" then tossed the denture in the chair. She seemed very upset because she was asked t make the Dentures. After the mold was made and my husband went back he ask to see the owner and was told he wasn't in the building so a Technician help my husband. At that time he told the tech. that they hurt his mouth and mind you my husband has been wearing Dentures about 70 years so he knows when the Dentures don't feel right. They made adjustments, my husband told them they still hurt and he was told to take them home and where them. He still couldn't wear them so he missed out on dinners for Veteran Day, Thanksgiving and Christmas. He returned again to have them corrected he told the Tech. the lower Denture was to loose and would fall out when he tried to bite into food. He was then told there was nothing they could do, he ask to see the owner and again he was told the owner was out of the building. They received over $2000.00 dollars from the VA. for dentures and now they told him there wasn't any more they could do after the realignment failed. They didn't offer to make a new set since the lower denture wasn't made correctly to start with. All I can say is this Dental Center doesn't stand behind their work and took advantage of a Veteran and the VA. After being told there was nothing else they could do my husband returned to the VA Dental Clinic and as the first of the year the VA was able to hire a Tech. and this Tech. was able to do what Airway Heights Center said couldn't be done, she fixed Airway Heights mess and was also able to fix the broken set that Airway Heights Dental Center said couldn't be done. I wouldn't recommend Airway Heights Dental Center to anyone especial Veterans and Seniors. BV

I have been a patient with Mint Condition for almost a year now and they have always done very well…read morefor me. I have been experiencing jaw pain for years now. I never mentioned it in my initial appointments because my previous dentist denied there was an issue and I just gave up. Don't do that by the way, I should have immediately gotten a second opinion. I finally worked up the nerve to mention my pain at my most recent appointments and the Dr IMMEDIATELY identified it. He had me describe the pain, he gently messed with my jaw and he poked at the muscle. The fix was so simple it was almost laughable. I have had a lot of dental work over the years including multiple crowns and they just needed to do a bite adjustment. The pain was gone almost literally instantly. After the usual dental visit soreness my jaw felt amazing. I didn't even realize how much my life was being affected by it. I had stopped feeling hunger cues because of the pain, I was constantly in a bad mood. Lesson learned, if your dentist isn't listening to you about your issues, move on and get a second opinion. Thank you Mint Condition Dental for listening to me. You helped in so many ways I can't even really put words to it.

My mom paid over $400 to add teeth whitening to her appt and they didn't do it. She emailed and…read morehasn't been replied to. They haven't called her back, scheduled a follow-up, etc. The dentist was impersonal and rushed her out. While I plan to contact them myself - I wanted to write this before anyone else was mistreated by this office.

Doctor Startin is the most knowledgeable and most gentle dentist I've ever been to, and I've been…read moreto many, many dentists, having had bad experiences with all. I love how he explains things thoroughly, and even when he is in the process of doing something, explains how it is going and how it turned out. If you have 100 questions, he will sit in the chair next to you and answer every one of them. I love him! He seems to absolutely care about people. His dental assistant Sandy is also very amazing, upbeat, and seems to be genuinely caring and loves what she does! And after asking her a few questions, I discerned that she keeps up with all of the latest treatments. I did a lot of research before I went to Northview dental and they had excellent ratings and I can see why. They use the most current technology which I really appreciate since I'm 72 years old and I have seen the progress in the dental field and I am so happy that it is not like it used to be!!!

My boyfriend and I just moved to Spokane and we could not have chosen a better dentist! The…read morekindness and professionalism of every member of the staff was so incredible and we could not be more thankful. We both have a lot of dental anxiety and we'd like to give Rachel a huge thank you for all the help she provided. Every single concern no matter how small was addressed with care and compassion. If you're looking for a place with incredible admin staff, wonderful hygienists, and caring dentists this is the place to go. Highly recommend for those who may be nervous to take the jump for their dental health, even if it's been a while!

What an amazing dental office! Everyone was super friendly and efficient. Michelle the Hygienist…read morewas by far my favorite. She did a great job & my teeth have never felt so clean! Everyone was awesome but she really left a great impression. Highly recommended.

What a wonderful office! From the front desk staff, assistants, hygienist to Dr. Wurtz!…read moreMy husband has not been to the dentist in years, so he was a bit hesitant. He said everyone treated him with kindness and compassion, getting him back on track! A previous dentist I went to took several x-rays and said I had 2 fractured teeth and 3 cavities that needed to be taken care of. I wasn't given a cleaning and couldn't get on the schedule until 4 months later! But he wanted to do the dental work right away! I didn't reschedule and boy am I glad! Dr. Wurtz compliment my dental work from years ago and after reviewing my x-rays couldn't find any problems with any of my teeth! If you are looking for a great dental office, this one is it!

I am 67 and have had many dentists over the years, and none of them are in the same league as Dr…read more Rick and his professional, friendly, and knowledgeable staff. Dr. Weigand has been my dentist for a couple of decades now, and he is constantly using the latest technology and keeping on top of the best dental practices. My recent crown was pain-free, the procedure was done quickly with every step explained, and ending in a perfect fit.

As a colleague, my expectations were high prior to meeting Dr. Weigand and his staff. He is…read moreprofessional, friendly, and I had a very good outcome. His attitude is shared by his staff, including the dental hygienist, front desk and dental assistant. Prior to my plan being created, x-rays and pictures were obtained and sent to my email as I requested. His plan was explained well and made sense to me. Without reservation, I recommend Dr. Weigand. Michael Kos MD

Horrible experience this morning. This office has become pretentious and about fleecing the…read morepublic. They called me at 7:30 AM to fill a spot. I live over 45 minutes away. I said I would take the spot, but only need exam & cleaning (NO X-RAYS D/T a serious health threat and don't do exposure to x-rays for cleaning or "exam"). Employee said "no problem, come on in". I raced over to get there at 8:30, as soon as I sat down they said, "We wont do cleaning without x-rays". And the appt was cancelled, no apology, no exception...total rudness, lies, and no concern for the customers health or time. This is a disaster office...with attitudes akin to the " Covid vigilantes" who don't actually like people. You're just a means to their "monetary ends". Disgusting!

Had my Best experience here! Everything was so smooth from the check in to the teeth cleaning and…read moremeeting the doctor. The staff was very friendly! I am so happy I found this dental office!

I first visited Dr. K about 4 years ago. I was in need of a dentist and I lived nearby. At the…read morefirst visit I like him, he seemed kind and said he could help me. I had dental issues after cancer and chemotherapy and needed a lot of work done. i told him I have fear around dental work but he assured me I would be fine in his care. Once the actuAl worked started started to have a few hesitations. if I tensed while he worked on my teeth he would tell me I just needed to breath deeply and relax. I tried but it was difficult and he would become stern and start talking to me in a lecturing manner. This continued until he had to be out of the office for surgery of some sort and without warning, I came to an appointment and instead of him, a different dentist was there. I felt confused. He ended up removing one of the implant post I had without talking to me about it and his work on my teeth was questionable. I had been fitted with dentures by Dr. K before his surgery and absence. when Dr. K. finally returned he seemed not to remember me and didn't believe me when I told him the dates he had done the work. He told me the dentures had to be much older than I was saying. he had his assistant check and found out I was telling home the truth. It only got worse from there. The dentures never fit correctly and when he would check them he would tell me the fit was good. The last visit broke down quickly. As he checked my teeth he kept asking me if I was grinding my teeth and saying they were fine. I told him that's not what he said before. I said that a number of times in response and he grew angry at me and raised his voice telling me to leave because he couldn't help me. He continued with a raised voice as I stood to leave. He said to me that it would have worked better with a lower bridge and I agreed as he blocked my way out of the room. The other patients were looking at me as I tried to get past him and to the door to leave. I finally got past him and hurried to the door to leave. It was one of the most humiliating experiences in my life.

I have been here twice, the first time I was in a lot of pain. And during these two times they did…read morenothing to me, they just dragged out time, and I just sat in the chair. I am very unhappy with this clinic, they did not help me in any way. I told the doctor about my dissatisfaction, and he told me not to play with him

Outstanding dentist! They make care personal for you and they give you the best care!!!read more

Our original dentist merged his practice into Simonds and they were out of network (we have cigna…read moreand our dentist was in network). We went and found out they were not in network so decided to not go again. My wife's fellow employee's said that they were back in network so she called in said "great that you are now in network" and they didn't say crap about that. We got an "estimate" which did not disclose in writing or verbally that they were not in network with Cigna. Their "estimate" was we would be responsible for $1,154.00 out of $2,778. Had some work done and they called us to let us know insurance was paying what they thought it would so we stopped treatment. Total bill was $2,004 and our responsibility is $1,580. DO NOT GO THERE they don't disclose crap and wouldn't agree to discount his bill. Mark N.