$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

Uninstalled and removed 4 toilets and installed 4 Kohler Adair comfort height toilets. They were on…read moretime. Got done on time. Quote was accurate. Pricing was fair.

I used yelp to find a reliable contractor to install a new water heater on a Sunday evening. I…read moreheard back from Shaun the same day with an estimate and they installed on time. They were courteous, efficient and professional. Highly recommend.

I can not tell you how great this company is. The two wonderful men that came out and unstopped my…read moredrain were so nice and beyond professional. I am so relieved that my drain is open and functional! Thank you Zoom Drains KnoxvLille, TN!

Arrived early! Was professional, courteous and friendly. Explained the problem…read more Drain is now open! Worth the expense. Bradley was awesome!

This is a fantastic plumbing company. Although I live in Brooklyn, New York, I've been buying…read moreplumbing supplies from Locke Plumbing for about 20 years. I think my first purchase from Locke was a hot water stem for a antique, clawfoot tub. I appreciate that Locke takes the time to read and respond to every customer email. Service is always efficient and prompt, and the prices are reasonable. This appears to be a family business, which shows in how much care and devotion they put into their trade. I also like that they allowed me to mail Clawfoot faucet stems to their store to find exact matches. Not only did this save money, it also allowed me to find the exact replacement parts. Overall, A+. Keep doing what you are doing. It's worked since 1948. Evan

Heard about Locke plumbing by word of mouth, when multiple people suggest this is the best place…read morefor older plumbing parts, they are doing something right. Took my old valve cartridge and they found me a match and some new handles for my old shower. Service is very professional and staff super knowledgeable.

Jamie and the crew are tremendous! I've had them work on various issue at my house from the…read moregarbage disposal, to faucets, and plumbing lines. They are professional, knowledgeable, and courteous. They always explain the process and clean up any mess. I trust My Professional Plumber for any project.

Had broken hot water heater that flooded our finished basement! We called them and they were at our…read morehouse within a few hours, removed old water heater and installed new, more efficient one by 10pm. Thank you Anthony , Jacob and Paddy! They left our place clean too!

He does it all! I have never met a harder working man. He takes pride in his work and he is one you…read morecan certainly trust and count on to be there

From the owner: Our company prides ourselves on customer satisfaction as that is always our goal. We aim to exceed…read moreeach customers expectation, with our experience and expertise, we can guarantee your overall satisfaction as we value each job from punctuality to affordability. Give us a call today & we'll assure you've made the right decision by doing so. We're not happy until you are.

I cannot even begin to express how lovely, kind, polite, and efficient the specialists are at Lee…read moreCompany. They far exceeded my expectations, and our home had a ton of little issues before their visits: I had a vent duct cover that was falling apart, a hose stuck onto the wall, and numerous other little issues that would have required several different tools, ladders, and expertise. I want to emphasize especially how amazing the drywall patching was done. It was seamless...without paint. It looked world's different than the slap-dash, amateur job our builders attempted in the same room. While you may hesitate to call an expert like we did (we were so determined to do it ourselves), the people at this company explained every step of their process. If you ask any questions during a check-up (on their maintenance plan), they'll walk you through the steps if you're able to do it yourself. I'm so impressed by their willingness to help, and they clearly hire people who are kind first and foremost. I really respect that in a company. Highly recommend all the specialists here. Really down-to-earth, awesome people.

I had a problem on the weekend, but they still got in touch and worked with me right away. They…read morealso worked with me about the problems with the old unit and the installation of the new one, finding discounts and getting me a great price. Installation occured within a couple of days.

Would absolutely recommend and be a return customer. Quick response, reasonably priced and quality…read morework. thank you so much for the bathroom addition and correcting the plumbing issues the previous person messed up.

From the owner: Family owned and operated business read more

Barry with Plumbing Pros was suggested to me several years ago. I am happy to say that Barry is the…read morebest plumber we have ever used and we feel that he is trustworthy and does not price gouge. Plumbing Pros don't ever let Barry go!

I recently purchased a home and had plumbing issues. After calling 10 different plumbing companies…read moreon Thanksgiving eve, Barry gave me a call back and said that he could make it to my home but it would take a little while. He came to my home at 9:30 PM and stayed until my drain was open even though he was due to go on vacation that evening! I felt relieved that Barry let me watch him work and told me what he was doing step-by-step and then gave me advice about what he thought the actual problem was. Well, I had to call them again just before Christmas for the same drain and found out that I had concrete piping that was causing the plug. Barry walked me outside and show me what to do to locate the drain and offered to come and help me replace the sewer lines on the Saturday after Christmas! The Saturday after Christmas folks! And his pricing was excellent. I don't have enough kind words for the generosity and the help that Barry has given to me. I refer him to everyone, and I will continue to use him in the future.

I was so pleased. The technicians were professional, made sure I understood everything. I couldn't…read morehave asked for better service.

Stephens plumbing did an outstanding job. On time, very professional. Will use in future. Highly…read morerecommend!