$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

I highly recommend Derek Gibson for your plumbing needs. He made sure to keep my floor clean and…read moreput on some slippers, he texted and called when he was on his way. He was friendly and professional. Derek fixed my hot water valve for my shower and sink valve, and ordered some parts for a shower in another room. After completing his tasks, he asked if there was anything else I needed, I showed him a future project in the basement, a future sink install and water line. I will definitely be calling Derek back.

Jamie and the crew are tremendous! I've had them work on various issue at my house from the…read moregarbage disposal, to faucets, and plumbing lines. They are professional, knowledgeable, and courteous. They always explain the process and clean up any mess. I trust My Professional Plumber for any project.

I had a pipe come loose under my sink and was able to get them to come out and fix it. Did a good…read morejob yet only took about 10 minutes total. Felt overcharged.

Had a leak in wall behind the shower insert where water was diverted up to shower head. Contact Mr…read moreRooter who timely made appointment and showed up on time. I was thinking a rep coming to assess job & provide quote. Impressed 2 guys showed up, gave reasonable quote, and there to do the job. Did experience a few challenges get enclosed wall to slide out ( excessive caulking & trim) but overcome that. Quickly found the leak & repaired it, only to find pipe broken in another spot, harder to access. They got it fixed & did a good job cleaning up the mess. Will use again.

They were on time, professional and installed an outlet and fixed another one. Easy, small job and…read morewas done quickly. Reasonable price.

We had a wonderful experience having Diversified Electric replace the 60+ year old electric panel…read more Milton's pricing was good and his timeline was clear. Everything went super smoothly. Jason and his crew coordinated well with the City of Oak Ridge. They worked expeditiously to complete the installation in one day so that my 96 year old father would have power back by the end of the day. They returned the next day to label the panel box and to move the ground wire to a permanent spot. I was super impressed that they fully concealed the ground wire in the carport. All their work is extremely neat and professional. They travel with an 8 ft. ladder and made my dad so happy when they replaced a light bulb in the cathedral ceiling that had burned out. Such kindness. Everyone I've dealt with at Diversified has been a pleasure to work with. I'll have them back to check out a problematic hall light fixture soon.

I chose Valley Plumbing after seeing a Google listing advertising a $76 drain‑clearing evaluation…read more All I needed was a simple toilet auger. I normally use Pipe Wrench for their $99 drain cleaning, but I figured I would give this company a try. The technician called 15 minutes before arriving, which I appreciated. He was extremely kind, professional, and knowledgeable. He attempted to plunge the toilet, but as expected, it needed to be augered. He then presented the price: $250 just to auger the toilet. I declined, and the visit ended up being a $76 fee for about 15 minutes of confirming what I already knew. Again, the technician himself was great -- friendly and respectful -- but the company's pricing and marketing feel misleading. Advertising a low-cost evaluation only to charge $250 for a very standard service comes across as deceptive and predatory. If you need drain clearing, I strongly recommend Pipe Wrench instead. They offer $99 drain cleaning with no service fee, and in my experience, they've been far more transparent and fair.

Drain clogged in kitchen. Charged over $400 to run a snake. Buyer beware. Way overpriced for 15…read moreminutes of work

Do NOT sign up for their service plans . it's a total ripoff. These people do not honor their…read moreservice agreements. Installed units without air filters ! Who does this ? Not a place to even install air filters . Tankless water heater problems since installed. Was told they would back out to repair my water heater , and that was 3 months ago. Do not use these people !

Just had another great experience with R and M Climate control today. Had a new AC unit installed…read moreand the two young men couldn't have been nicer. It was obvious how knowledgeable and experienced they were and we will continue using this company as we have been for over five years now. Highly recommend, if we call and need them, they come. Thanks R and M for your great service!

Called to make an appointment for a stopped up kitchen sink and a dripping shower. I received a…read morecall back within an hour for followup and scheduling. I was scheduled for the following day (Friday). Today, I received a confirmation call. I also received a call when the plumber was enroute. Ernest arrived at the requested time. He was professional, knowledgable and approachable. He explained the different options and the pricing. He corrected both issues quickly and explained everything very well. Extremely happy with the level of service and would recommend this company.

Air conditioning went out during the 100 degree days end June-July 2026...most companies booked 10…read moredays out but Pipe Wrench came out within 24 hours. Ethan Merrow displayed excellent customer service skills during the process and had the unit back running quickly. The quality of work was outstanding and cost was manageable. Kara and other office personnel were professional calling me on Sunday July 5th to make certain unit was working. Tom Cameron and daughter Whitney have implemented excellent customer service which customers appreciate during times of stress when heating or air conditioning go out.

I was so pleased. The technicians were professional, made sure I understood everything. I couldn't…read morehave asked for better service.

Stephens plumbing did an outstanding job. On time, very professional. Will use in future. Highly…read morerecommend!