Professional, knowledgeable, courteous. Would happily use again. Keep in mind, if you're in Blount…read moreCounty you will have to pay an additional $99 fee. I was happy to pay this because of their reviews, and also that that would go towards any repairs that needed to be done. They also let me know that upfront.

Had them come out and quote me for replacing some receptacles and running a new dryer line. Asked…read moreabout upgrading the panel due to the house being so old and no labels and adding an upgraded line for the dryer. Gave me a quote on Monday and was able to do the work on Thursday. Shaun did the estimate and helped to get everything set up. Even getting the state inspector to come by on an off day for the area. Randall, Matthew and Jody did the bulk of the work with Dustin coming in and doing some finish up work. It was a large job but I finally got the correct outlet for the dryer, all electrical up to code and had everything completed in a day, even the labeling of the panel. So very greatful for the quick timing. Will definitely be calling them for future electrical and plumbing needs. Thanks Again!

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

I highly recommend Derek Gibson for your plumbing needs. He made sure to keep my floor clean and…read moreput on some slippers, he texted and called when he was on his way. He was friendly and professional. Derek fixed my hot water valve for my shower and sink valve, and ordered some parts for a shower in another room. After completing his tasks, he asked if there was anything else I needed, I showed him a future project in the basement, a future sink install and water line. I will definitely be calling Derek back.

Had broken hot water heater that flooded our finished basement! We called them and they were at our…read morehouse within a few hours, removed old water heater and installed new, more efficient one by 10pm. Thank you Anthony , Jacob and Paddy! They left our place clean too!

I had a pipe come loose under my sink and was able to get them to come out and fix it. Did a good…read morejob yet only took about 10 minutes total. Felt overcharged.

Had a leak in wall behind the shower insert where water was diverted up to shower head. Contact Mr…read moreRooter who timely made appointment and showed up on time. I was thinking a rep coming to assess job & provide quote. Impressed 2 guys showed up, gave reasonable quote, and there to do the job. Did experience a few challenges get enclosed wall to slide out ( excessive caulking & trim) but overcome that. Quickly found the leak & repaired it, only to find pipe broken in another spot, harder to access. They got it fixed & did a good job cleaning up the mess. Will use again.

They were on time, professional and installed an outlet and fixed another one. Easy, small job and…read morewas done quickly. Reasonable price.

We had a wonderful experience having Diversified Electric replace the 60+ year old electric panel…read more Milton's pricing was good and his timeline was clear. Everything went super smoothly. Jason and his crew coordinated well with the City of Oak Ridge. They worked expeditiously to complete the installation in one day so that my 96 year old father would have power back by the end of the day. They returned the next day to label the panel box and to move the ground wire to a permanent spot. I was super impressed that they fully concealed the ground wire in the carport. All their work is extremely neat and professional. They travel with an 8 ft. ladder and made my dad so happy when they replaced a light bulb in the cathedral ceiling that had burned out. Such kindness. Everyone I've dealt with at Diversified has been a pleasure to work with. I'll have them back to check out a problematic hall light fixture soon.

Best plumber out there. Honest and reliable!! Does what he says. Call Jason and his team today. You…read morewon't regret it.

I chose Valley Plumbing after seeing a Google listing advertising a $76 drain‑clearing evaluation…read more All I needed was a simple toilet auger. I normally use Pipe Wrench for their $99 drain cleaning, but I figured I would give this company a try. The technician called 15 minutes before arriving, which I appreciated. He was extremely kind, professional, and knowledgeable. He attempted to plunge the toilet, but as expected, it needed to be augered. He then presented the price: $250 just to auger the toilet. I declined, and the visit ended up being a $76 fee for about 15 minutes of confirming what I already knew. Again, the technician himself was great -- friendly and respectful -- but the company's pricing and marketing feel misleading. Advertising a low-cost evaluation only to charge $250 for a very standard service comes across as deceptive and predatory. If you need drain clearing, I strongly recommend Pipe Wrench instead. They offer $99 drain cleaning with no service fee, and in my experience, they've been far more transparent and fair.

Do NOT sign up for their service plans . it's a total ripoff. These people do not honor their…read moreservice agreements. Installed units without air filters ! Who does this ? Not a place to even install air filters . Tankless water heater problems since installed. Was told they would back out to repair my water heater , and that was 3 months ago. Do not use these people !

Just had another great experience with R and M Climate control today. Had a new AC unit installed…read moreand the two young men couldn't have been nicer. It was obvious how knowledgeable and experienced they were and we will continue using this company as we have been for over five years now. Highly recommend, if we call and need them, they come. Thanks R and M for your great service!

Called to make an appointment for a stopped up kitchen sink and a dripping shower. I received a…read morecall back within an hour for followup and scheduling. I was scheduled for the following day (Friday). Today, I received a confirmation call. I also received a call when the plumber was enroute. Ernest arrived at the requested time. He was professional, knowledgable and approachable. He explained the different options and the pricing. He corrected both issues quickly and explained everything very well. Extremely happy with the level of service and would recommend this company.

I called Pipe Wrench Plumbing to get an estimate to repair or replace the backflow preventer (BFP)…read moreon my irrigation system. I had used Pipe Wrench in the past to replace a water heater. At the time, I felt I was overcharged, but I needed the work done quickly because the heater failed during a very cold winter. Despite that experience, I decided to give them another opportunity. They were able to send a technician out the next day. He inspected the BFP and told me that the parts needed to repair it were on backorder for approximately six months. I had explained that I needed it repaired quickly because it had failed an LCUB inspection and I was told my water could be shut off if it wasn't corrected within the required timeframe. The technician said they could replace the BFP immediately. I asked about the price difference between repairing and replacing it. I was quoted approximately $1,500 to repair it (assuming the parts became available) or $2,081 to replace it. I was also told that, after the repair, Pipe Wrench could perform the required backflow testing and submit the results to LCUB for another $250. I was honestly shocked by the pricing, but I didn't have anything to compare it to. I asked them to send me the quote and then contacted a small, local irrigation company for a second opinion. They quoted me $730 to completely replace the BFP. I went with them, and they completed the replacement within two days. I still needed the required testing, so I contacted $35 Backflow Testing, which I found through Yelp. They came out within two days, tested the system, and submitted the information to LCUB. Just as their name suggests, the cost was $35. I mentioned my experience with Pipe Wrench to the backflow tester, and he said he wasn't surprised and had heard similar stories from other customers. I understand that Pipe Wrench is a larger company and that there are costs associated with operating a larger plumbing business. However, when I can get an entire BFP replaced for $730 and professionally tested for $35, compared with Pipe Wrench's $1,500 repair estimate or $2,081 replacement estimate, plus $250 for testing, the difference is difficult to justify. To be fair, every Pipe Wrench technician I've dealt with has been friendly, professional, and punctual. My issue is strictly with the pricing. Based on this experience, I won't be using Pipe Wrench again and unfortunately cannot recommend them. I strongly suggest getting a second opinion before agreeing to a major repair or replacement with them.

On July 30th, Stephen's & Tindell Home Services replaced an electrical wall outlet. My wife and I…read moreasked if , the wall outlet could be moved 3 feet over? Brad advised moving it between our theater chairs to the floor. WOW, fabulous location we never thought of. Impeccable service! We would highly recommend this company. Thank you Brad.

I was so pleased. The technicians were professional, made sure I understood everything. I couldn't…read morehave asked for better service.

I cannot even begin to express how lovely, kind, polite, and efficient the specialists are at Lee…read moreCompany. They far exceeded my expectations, and our home had a ton of little issues before their visits: I had a vent duct cover that was falling apart, a hose stuck onto the wall, and numerous other little issues that would have required several different tools, ladders, and expertise. I want to emphasize especially how amazing the drywall patching was done. It was seamless...without paint. It looked world's different than the slap-dash, amateur job our builders attempted in the same room. While you may hesitate to call an expert like we did (we were so determined to do it ourselves), the people at this company explained every step of their process. If you ask any questions during a check-up (on their maintenance plan), they'll walk you through the steps if you're able to do it yourself. I'm so impressed by their willingness to help, and they clearly hire people who are kind first and foremost. I really respect that in a company. Highly recommend all the specialists here. Really down-to-earth, awesome people.

I had a terrible experience with Lee and co misdiagnosed issues with my hvac, trying to cover their…read moremistakes by trying to overcharge and do more unnecessary work even damaging my unit.I had all this backed up by another company.I showed proof to corp and got no response for many months then some guy named Cody called asking me for more info about my experience.Then of course I never heard from him again either.Very unprofessional company.If you hire them be sure to get a second opinion before authorizing work.And be aware, if they make a mistake or damage anything further.They won't make it right. They will blow you off.