About 10 years ago I used L and w. They were great. They worked with me and they weren't rude. I…read morebelieve they began 10 years ago. In August I got an error message on my 3-month-old dishwasher. I called them and they said they would call GE warranty. A week later I called them back and they said they were waiting for a call back from GE. This should have been my warning not to have them for my repair, Rather than following up, they were waiting for a call. I did their job and I called GE and set up the details. I also should have known that their web site has not been updated since 2020 in this electronic day and age. Under warranty they came out and the parts were ordered. This trip was supposed to be paid by GE warranty Second trip they came out and found no electricity to the unit. They told me to call an electrician. I paid over 100.00 to find out that the electricity was from a wire in the dishwasher and the electrician did not fix dishwashers. L and W came back out and discovered what he said was a rat chewed wire. He did not install the parts and warranties do not cover what they call infestations. The warranty was void and I was sent a text asking for over 400.00 for parts. I paid that without question that but never got an invoice or actual bill for that. I was also not told that there would be labor charges to come. It is on the invoice dated sept 3 that I just got. I paid 200.00 to have my house treated for rats. I believe L and w came out a total of 6 times, one with the wrong parts and one when the repairman said a whole part was missing. He then discovered the part was actually there but he just couldn't find it at first. Each time there was another instance of rat damage. My pest control guy said that it looks like old damage. I then get a text 3 months later that says I now owe 611.00 for labor fees. Each trip took him less than 15 minutes and no parts were installed. I texted them to send me some sort of invoice and to tell me what they charge for a service call . I got the invoice dated sept 2. I t showed 4 service calls and a charge of 611.00 for labor but just a total not a break down. . Again, I got this invoice only when I requested it and no explanation of why I did not get it before and how much a service call is. A reputable dealer at some point would have said it is costing too much to repair and you shouldn't do it. Instead I still don't have my dishwasher repaired and the total bill so far is 1004.00. There would now be another service call (and I am sure they would find more damage) and they probably would find more parts needed. I was never told about the service calls and labor fees until a text and the sept 3 invoice sent December 3 months later. I still don't know how much a service call in but I suspect over 100.00. So total for a cheap dishwasher is 1004 to l and w. 100 electrician, 200.00 pest control so a total of 1300 and probably hundreds more for many more service calls. I see 2 other yelp reviews saying the same thing.

My husband found L & W Sales thru the Maytag website and called them to see about fixing our Maytag…read morefront load washer. It has been 1 month and 1/2 since they came out to look at our washer, and still our washer has not been fixed!!! They charged us $445.00 up front to order 2 parts plus the charge for the labor and still they have been unable to fix it.. This company is the most unprofessional and incompetent we have ever had the experience of dealing with. Now we keep calling them to ask for our refund since what they thought was wrong with our washer was incorrect and still cant get them to refund us our money. I put a call a day ago to speak to the supervisor and still waiting for them to call me back. Beware don't ever use this company, they don't know what they are doing and have the worst customer service I have ever experienced....

Patrick jumped right in to help us with a range that wasn't working in our vacation rental. He was…read moreout in the same day that we called him and had the range working within 30-45 minutes. This was such a help to us - kept us from having to drive down from Austin to fix it. Absolutely fantastic to work with as well and pricing very reasonable! Would highly recommend his company for any appliance work you might need. Terri Butler Austin, TX

Called only to be asked to call another # n leave a text for his wife. My refrigerator was…read morethrowing an EF code n defrosting. Day n ahalf later I got a reply to give a model #... but I had no clue who it was. Come to find out it was his wife. Horrible way to do business. That morning my refrigerator had been fixed by a certified repair places out of Corpus. I pers9nally would never contact him again

I contacted American Appliance Repair Corpus for of my whirlpool icemaker. They sent two men out…read moreand said they could service it and make it work. it worked for a couple of weeks and then stopped working. I contacted them and they ordered a new icemaker and sent me a written quote for its installation. I also had to pay $169 upfront for the icemaker. One hour before they were to arrive, they called and said they had made a mistake and it wasn't going to be a $50 install but a $225 install. Of that amount it had to be paid before they would install it. this is after we had already paid them over $200 to service the existing icemaker. We debated the issue and they would not change their mind. One of the technicians hung his over our bar top and mysteriously my 45 year pin for the Masonic Lodge, a commemorative pocket knife, came up missing. The knife stays in the exact same place every time it is not in use The technicians left after they demanded that we pay cash only. The technicians left the new icemaker and we had a reputable company come out yesterday and said the unit had not been serviced correctly and that there was a burned connector which should have been easily noticed if it had been serviced properly We have left multiple messages for the American Appliance Repair to call us back, but they have failed to do so I would not recommend this company to anyone they advertise this company as a Christian philosophy, but that is far from the truth

This company has an employee named Scott who is the worst customer service person ever. I had a…read moreservice call three weeks ago on a dryer they said it was the board, following week came out and replaced and it still is not working. Called today at 11:43 was told they would pull file and call me back at 3 I called them and was told they don't work weekends I explained I can not do Monday only weekends. I asked how I could get my money back since nothing they did worked and he told me that would not happen. The convo did not go well, I hung up and he called me back hitting the record button stating how disrespectful I was to him. My husband got on the line asking for this to start over and the person on the phone kept insisting we had threatened him.

My washer and dryer went out! I called this business and they came out within 48 hours. This is a…read moreVeteran owned business. Jacob is very nice and respects your property. He is very knowledgeable. I highly recommend! The value of the service was worth it. The service I received lasted two days and everything works.

Jacob, the Tech who came out was very easy to work with. He listened to the symptoms I had with my…read morefreezer, and voiced his opinion on what it might be. He went right into troubleshooting and confirmed his suspicion. All along the way, he was telling me what he was finding and brought my attention to the door seal that wasn't sealing 100%.

I have a small portable dryer rhat made a screeching noise (belt issues) Jeremy left a message…read moretelling me he was on rhe way. Kept in good contact. Fixed the noise and also piled parts. Because I have a small dryer and allow clothes to pile up before washing..the first time using it it got put to a real test with at the least 5 loads using it..no noise and runs great. Rhey atw a very good and reliable company. Give wm a call

Scheduled service with Mike's Appliance Service for GE washer/dryer not drying. We were told it…read moreneeded thermostat. Took about 7 -10 days to have them come back and replace the part. We had to call them to and ask about the part. The dryer is doing the very same thing it was doing prior to their visits. Does not dry clothing. Scheduled a third appointment. Appointment was to occur from noon -5pm. Called them at 4:30 and now they are saying they will not come out because we were not home. We have been here all day. They did not fix the dryer on first visit or second visit and third visit they were a no show. The other problems is the LOWES protection plan. They only have one provider in the area. Does this mean they will bill for 4 visits? Fraud.

I called to see about getting a refrigerator repaired. The owner informed me the ad is wrong, he…read morehasn't done appliances in years. He was friendly and gave me the number to another local guy that makes repairs.

I've had the pleasure of working with Ronnie twice and each time I've been very pleased. He is on…read moretime, efficient, and reasonably priced. Plus he's a genuinely nice person! I recommend him whole heartedly