Called only to be asked to call another # n leave a text for his wife. My refrigerator was…read morethrowing an EF code n defrosting. Day n ahalf later I got a reply to give a model #... but I had no clue who it was. Come to find out it was his wife. Horrible way to do business. That morning my refrigerator had been fixed by a certified repair places out of Corpus. I pers9nally would never contact him again

Patrick is the best! Showed up on Thanksgiving eve to repair our oven. Even fixed our ice maker…read morewhile he was here. Extremely professional and knowledgeable and very reasonably priced. The man can fix anything, call Patrick, you will not be disappointed, he is great!

Greg is a man of action and keeping his word. He is fixing my refrigerator and won't stop until it…read moreis fixed. He keeps me up to date via text of what is going on. Very happy so far!!

I scheduled an appointment with Greg for repair of my dishwasher. He arrived at the scheduled time…read moreand was very professional and knowledgeable and had it working again in no time. My kids are very grateful! I would definitely recommend him if you need an appliance repaired.

Refrigerator/Freezer had the compressor go out. Got the part in 2 days and repaired within 2 hours…read moreof arrival. So far so good. Very polite repairman named Jacob. On time and repair complete.

My washer and dryer went out! I called this business and they came out within 48 hours. This is a…read moreVeteran owned business. Jacob is very nice and respects your property. He is very knowledgeable. I highly recommend! The value of the service was worth it. The service I received lasted two days and everything works.

Such a great experience! Tons of experience and went over and above great customer service!read more

Came on a Friday as soon as I called to repair my dryer. Didn't have the part but got it the next…read moreday and fixed my machine Saturday morning. I was going out of town the next week. Was so appreciated

Don't waste your time with this company. My washer & dryer both broke down. They didn't come out…read moreuntil almost 2 weeks later!! They showed up shortly after 6pm, diagnosed my appliances, said he'd call back and I never heard another word from the tech. or the home office. I called & left messages and texted these people and no one ever responded back to me. I've never been treated so poorly by any company. Now that I've wasted nearly 4 weeks, I'm starting over with a different company. Worst ever, they should be ashamed of themselves!!

My fridge quit on my last part of November. I put in a service request thru my home warranty…read morecompany. I got a text from this company over a week later, setting up an appointment for mid-December. Tech should up a full 15 days after I put in the request. In the meantime, I had to get a working fridge. Tech had the customer service skills of a goat. He complained that we moved the fridge into our garage. I guess I was supposed to leave it in the house and allow the food to spoil. He "diagnosed" the fridge and was getting ready to leave. He wasn't going tell anyone what was wrong (even though he had my phone number). One of my family members drove up and asked about the fridge. He stated "compressor's out" and left. Didn't provide any information to the home warranty company until I called them up and they had to push Coastline for the diagnosis. Basically, NO customer service skills and very late follow up. Showed up, couldn't fix the problem and got paid anyway.

Doug was very responsive in the beginning. After viewing the project he said he had to do some…read moreresearch as the siding he needed was no longer available. He never found an alternative and never bothered to contact me to tell me that he couldn't do it! I'm very disappointed , he left me hanging when he could easily have told me that the job was too difficult for him and that I should find another company to do the job.

Honest! Quick to answer calls! Explained everything so I would understand. Great customer…read moreservice! Highly recommend!

do ya self a favor & call this cat if ya need anything. He is fair, honest & knows his shit. I will…read morenever call anybody else to fix my stuff !

In his listing he said 5 hours to respond. I might be exaggerating but to me it seemed like 10…read moreminutes. He gave me the quote and it was fair. He is very knowledgeable and thorough. I only needed a gsf plug. The purpose is tripping so to constantly trip is not good. I will definitely use him again but I hope it doesn't have to be soon (LOL)

Ray the owner came to see what was wrong with my washer, he's very knowledgeable he fixed it in 45…read moremins. and his rates were reasonable. I would refer Discount Appliance Repair to anybody that needed repair.

I've been calling Ray since October to fix a problem with my mom's stove that he did not fix the…read morefirst time. I wanted to make sure my mom's oven would be fixed in time for Thanksgiving --- to no avail. My mom was really disappointed that she couldn't cook a turkey for us, after I paid Rey over $200 (with warranty) a few weeks earlier. It's now early December and he still hasn't shown up or responded to my calls.

About 10 years ago I used L and w. They were great. They worked with me and they weren't rude. I…read morebelieve they began 10 years ago. In August I got an error message on my 3-month-old dishwasher. I called them and they said they would call GE warranty. A week later I called them back and they said they were waiting for a call back from GE. This should have been my warning not to have them for my repair, Rather than following up, they were waiting for a call. I did their job and I called GE and set up the details. I also should have known that their web site has not been updated since 2020 in this electronic day and age. Under warranty they came out and the parts were ordered. This trip was supposed to be paid by GE warranty Second trip they came out and found no electricity to the unit. They told me to call an electrician. I paid over 100.00 to find out that the electricity was from a wire in the dishwasher and the electrician did not fix dishwashers. L and W came back out and discovered what he said was a rat chewed wire. He did not install the parts and warranties do not cover what they call infestations. The warranty was void and I was sent a text asking for over 400.00 for parts. I paid that without question that but never got an invoice or actual bill for that. I was also not told that there would be labor charges to come. It is on the invoice dated sept 3 that I just got. I paid 200.00 to have my house treated for rats. I believe L and w came out a total of 6 times, one with the wrong parts and one when the repairman said a whole part was missing. He then discovered the part was actually there but he just couldn't find it at first. Each time there was another instance of rat damage. My pest control guy said that it looks like old damage. I then get a text 3 months later that says I now owe 611.00 for labor fees. Each trip took him less than 15 minutes and no parts were installed. I texted them to send me some sort of invoice and to tell me what they charge for a service call . I got the invoice dated sept 2. I t showed 4 service calls and a charge of 611.00 for labor but just a total not a break down. . Again, I got this invoice only when I requested it and no explanation of why I did not get it before and how much a service call is. A reputable dealer at some point would have said it is costing too much to repair and you shouldn't do it. Instead I still don't have my dishwasher repaired and the total bill so far is 1004.00. There would now be another service call (and I am sure they would find more damage) and they probably would find more parts needed. I was never told about the service calls and labor fees until a text and the sept 3 invoice sent December 3 months later. I still don't know how much a service call in but I suspect over 100.00. So total for a cheap dishwasher is 1004 to l and w. 100 electrician, 200.00 pest control so a total of 1300 and probably hundreds more for many more service calls. I see 2 other yelp reviews saying the same thing.

My husband found L & W Sales thru the Maytag website and called them to see about fixing our Maytag…read morefront load washer. It has been 1 month and 1/2 since they came out to look at our washer, and still our washer has not been fixed!!! They charged us $445.00 up front to order 2 parts plus the charge for the labor and still they have been unable to fix it.. This company is the most unprofessional and incompetent we have ever had the experience of dealing with. Now we keep calling them to ask for our refund since what they thought was wrong with our washer was incorrect and still cant get them to refund us our money. I put a call a day ago to speak to the supervisor and still waiting for them to call me back. Beware don't ever use this company, they don't know what they are doing and have the worst customer service I have ever experienced....