Called only to be asked to call another # n leave a text for his wife. My refrigerator was…read morethrowing an EF code n defrosting. Day n ahalf later I got a reply to give a model #... but I had no clue who it was. Come to find out it was his wife. Horrible way to do business. That morning my refrigerator had been fixed by a certified repair places out of Corpus. I pers9nally would never contact him again

Patrick is the best! Showed up on Thanksgiving eve to repair our oven. Even fixed our ice maker…read morewhile he was here. Extremely professional and knowledgeable and very reasonably priced. The man can fix anything, call Patrick, you will not be disappointed, he is great!

My washer and dryer went out! I called this business and they came out within 48 hours. This is a…read moreVeteran owned business. Jacob is very nice and respects your property. He is very knowledgeable. I highly recommend! The value of the service was worth it. The service I received lasted two days and everything works.

Jacob, the Tech who came out was very easy to work with. He listened to the symptoms I had with my…read morefreezer, and voiced his opinion on what it might be. He went right into troubleshooting and confirmed his suspicion. All along the way, he was telling me what he was finding and brought my attention to the door seal that wasn't sealing 100%.

I contacted American Appliance Repair Corpus for of my whirlpool icemaker. They sent two men out…read moreand said they could service it and make it work. it worked for a couple of weeks and then stopped working. I contacted them and they ordered a new icemaker and sent me a written quote for its installation. I also had to pay $169 upfront for the icemaker. One hour before they were to arrive, they called and said they had made a mistake and it wasn't going to be a $50 install but a $225 install. Of that amount it had to be paid before they would install it. this is after we had already paid them over $200 to service the existing icemaker. We debated the issue and they would not change their mind. One of the technicians hung his over our bar top and mysteriously my 45 year pin for the Masonic Lodge, a commemorative pocket knife, came up missing. The knife stays in the exact same place every time it is not in use The technicians left after they demanded that we pay cash only. The technicians left the new icemaker and we had a reputable company come out yesterday and said the unit had not been serviced correctly and that there was a burned connector which should have been easily noticed if it had been serviced properly We have left multiple messages for the American Appliance Repair to call us back, but they have failed to do so I would not recommend this company to anyone they advertise this company as a Christian philosophy, but that is far from the truth

This company has an employee named Scott who is the worst customer service person ever. I had a…read moreservice call three weeks ago on a dryer they said it was the board, following week came out and replaced and it still is not working. Called today at 11:43 was told they would pull file and call me back at 3 I called them and was told they don't work weekends I explained I can not do Monday only weekends. I asked how I could get my money back since nothing they did worked and he told me that would not happen. The convo did not go well, I hung up and he called me back hitting the record button stating how disrespectful I was to him. My husband got on the line asking for this to start over and the person on the phone kept insisting we had threatened him.

Such a great experience! Tons of experience and went over and above great customer service!read more

Came on a Friday as soon as I called to repair my dryer. Didn't have the part but got it the next…read moreday and fixed my machine Saturday morning. I was going out of town the next week. Was so appreciated

Don't waste your time with this company. My washer & dryer both broke down. They didn't come out…read moreuntil almost 2 weeks later!! They showed up shortly after 6pm, diagnosed my appliances, said he'd call back and I never heard another word from the tech. or the home office. I called & left messages and texted these people and no one ever responded back to me. I've never been treated so poorly by any company. Now that I've wasted nearly 4 weeks, I'm starting over with a different company. Worst ever, they should be ashamed of themselves!!

My fridge quit on my last part of November. I put in a service request thru my home warranty…read morecompany. I got a text from this company over a week later, setting up an appointment for mid-December. Tech should up a full 15 days after I put in the request. In the meantime, I had to get a working fridge. Tech had the customer service skills of a goat. He complained that we moved the fridge into our garage. I guess I was supposed to leave it in the house and allow the food to spoil. He "diagnosed" the fridge and was getting ready to leave. He wasn't going tell anyone what was wrong (even though he had my phone number). One of my family members drove up and asked about the fridge. He stated "compressor's out" and left. Didn't provide any information to the home warranty company until I called them up and they had to push Coastline for the diagnosis. Basically, NO customer service skills and very late follow up. Showed up, couldn't fix the problem and got paid anyway.

Doug was very responsive in the beginning. After viewing the project he said he had to do some…read moreresearch as the siding he needed was no longer available. He never found an alternative and never bothered to contact me to tell me that he couldn't do it! I'm very disappointed , he left me hanging when he could easily have told me that the job was too difficult for him and that I should find another company to do the job.

Honest! Quick to answer calls! Explained everything so I would understand. Great customer…read moreservice! Highly recommend!

I have a small portable dryer rhat made a screeching noise (belt issues) Jeremy left a message…read moretelling me he was on rhe way. Kept in good contact. Fixed the noise and also piled parts. Because I have a small dryer and allow clothes to pile up before washing..the first time using it it got put to a real test with at the least 5 loads using it..no noise and runs great. Rhey atw a very good and reliable company. Give wm a call

Scheduled service with Mike's Appliance Service for GE washer/dryer not drying. We were told it…read moreneeded thermostat. Took about 7 -10 days to have them come back and replace the part. We had to call them to and ask about the part. The dryer is doing the very same thing it was doing prior to their visits. Does not dry clothing. Scheduled a third appointment. Appointment was to occur from noon -5pm. Called them at 4:30 and now they are saying they will not come out because we were not home. We have been here all day. They did not fix the dryer on first visit or second visit and third visit they were a no show. The other problems is the LOWES protection plan. They only have one provider in the area. Does this mean they will bill for 4 visits? Fraud.

I called to see about getting a refrigerator repaired. The owner informed me the ad is wrong, he…read morehasn't done appliances in years. He was friendly and gave me the number to another local guy that makes repairs.

I've had the pleasure of working with Ronnie twice and each time I've been very pleased. He is on…read moretime, efficient, and reasonably priced. Plus he's a genuinely nice person! I recommend him whole heartedly