Quality patient care with very thorough and thoughtful individuals. They are helping me heal my…read morefinger to get it back into top shape! Great facility. You can trust them.

GOLDEN STATE DOES NOT CARE ABOUT THEIR PATIENTS!!!…read more Dr. Kou. What a JOKE Is the entire establishment unprofessional? They rush you out quickly and say repeatedly "there's nothing I can do" They do not try to find ways to help you heal. They just get you in and out. Laugh at you and walk away. Just saw dr Kou. He actually laughed at me in my appointment. He too rushed through my appointment eager to leave. I'm thoroughly disappointed by Golden State Ortho as a whole. He did not listen to me. And when I said I feel like I'm not being heard, he said "no I feel like you're not listening to me!" What doctor speaks to their patient in this manner? How rude and unprofessional. Golden state has very serious internal issues with their physicians. Completely appalled by this treatment.

Upon further review... It looks like they outsource their scheduling. Clearly, it's all about the…read moremoney here and they won't even employ someone local (or that lives in the US) to do their scheduling... Read on for my original review. I do not know who handles their scheduling for appointments, but he needs to be replaced immediately. I called on a Monday, and apparently, their system was down. He told me he'd call back in 30 minutes to an hour. By Thursday, I still hadn't received a call back, so I called again. Same man picked up the phone and (again) he was very difficult to hear and understand. When I asked him to repeat his question, he immediately became very condescending and began speaking to me in a very slow and rude tone. After I provided all of my insurance information, he refused to make me an appointment because of "a past due balance." We have never been to this office, we have no past-due balance with any provider, and our insurance is paid in full. He adamantly refused to make an the appointment until he "spoke with" his supervisor. He said he'd call me back in 15 minutes... Here we are HOURS later and no call. I called my insurance, and they saw no issue and were very confused about why we could not make an appointment. I went ahead and EASILY made an appointment with UCSF.

worst orthopedic office in Bay Area…read more poor patient care. actually complete lack of patient care. money hungry doctors punching a clock and practicing very little medicine.

This is the office building for women breast imaging and a few doctors for orthopedic surgeon …read more It has big windows and lots of chair for patients and family to sit and wait . Nice restrooms upstairs and downstairs. Staffs are friendly and helpful . There is an elevator inside even it is a two story building . To make an appointment may take a few weeks to month ( especially if you are new patient) . I think it is worth the wait . I saw Dr. Joshua Richards for hand therapy. He is a wonderful doctor . ‍

Was referred here for my carpal tunnel/trigger finger. Dr Cooke and her assistant Kathryn ate very…read moregood at their jobs! They listen, take care of younand respind to emails! My surgery went great and lucky me I get to go again for the other hand.

My daughter broke her arm (radial head fracture) so we initially took her to Tri Valley Ortho. Big…read moremistake! This office (staff and the doctor we saw) is a joke compared to UCSF Children's and Dr. Colleen Sabatini. As quickly as we could, we transferred care for our daughter to Dr. Sabatini. Although Dr. Sabatini is only in San Ramon on Thursdays, she is an excellent doctor and takes the time to explain what is going on with my daughter, reviews x-rays, and the game plan for her care going forward. I can't say enough good things about this doc. If you have a choice, pick Dr. Sabatini...and steer clear of Tri Valley Ortho.

Dr Sabatini saved our daughters arm. After a terrible fall our daughter had an ambulance ride to…read morechildren's hospital. Dr Sabatini performed surgery to fix the compound fx and severed artery. She was so amazing to work with. Open, great communication, genuinely cared for my daughter. I can only hope future doctors will be half as good. After her experience my daughter now wants to be a doctor at children's hospital because of Dr Sabatini. She is simply the best!

Can't write a review without giving at least 1 star. Dr Talwar is never on time and was very…read moredismissive during appointments with him, and can be extremely rude. His assistant "Rachel" never returns calls and relays false information to Talwar. If you're seeking a surgeon that's attentive and care about your condition, I do not recommend this office or doctor.

Dr. Talvar is highly tardy with his appointments in person as well as virtual. Average wait time in…read morethe room is 45 min to an hour. He also unabashedly promotes his network of services or doctors. He will say "oh I think you should go to this doctor here or the imaging center there"! Beware of this forcible sales tactic. He does not make informed diagnosis through MRI, he writes half hearted notes on MRI requests and the insurance either rejects it or requests him to connect with them, he and his office sit on those peer to peer consultations. The office person says "oh we give the Doctor's cell number but they don't call". If the insurance company is making a request to have peer consultation the doctor should have the responsibility to pick up the phone and make a case for the patien's MRI. He is terrible at following through. When I contacted the insurance company, they said the doctor does not return their calls for peer to peer consultations. I would advise not to see this doctor if you are in pain. It's best to find a professional who can focus on your care.

I injured my back in December and I reached out to San Ramon Valley Physical Therapy through their…read moreweb interface. Unlike most other businesses, they got back to me the next day and were able to schedule 6 appointments over the next three weeks. I noticed reduction in pain and improvements with my pain very quickly. The staff did a great job suggesting stretches and exercises that targeted the problem area and always was patient answering my questions and when explaining things clearly. Despite the reason for the visits, working with this group was a very positive experience.

Took forever to schedule my appointment when I was in major amounts of pain. Once I got them…read morescheduled owner deleted my appointments because I was frustrated at their lack of care for me. Very nice ladies at the front but owner needs to be more accommodating and maybe have a little empathy for their patients.

"A+ Quality, Friendly Staff"…read more For my next visit to Dr Bell, I decided to break my shoulder. Well, okay, not really broken-- the usual rotator cuff injury. The doctor described the tendons as "shredded." This was not exactly the adjective I was hoping for, and surgery was required. The surgery was uneventful, and took place right across the street at Hacienda Surgery Center. On my next visit to the doctor he provided color photos of my surgery. It's sort of like doing selfies, except you're unconscious. Several weeks later, I was in the capable hands of the onsite physical therapist, Mark Snyder, assisted by his capable assistant. Karen. These folks are excellent-- professional, as well as friendly. I sometimes call Mark, "Mr.Pain." It was originally, "Dr. Pain," but he reminded me he was not yet a doctor. I don't know why I came up with that nickname for Mark. During physical therapy, whilst icing my shoulder, the PT team allows me to watch the TV show, "Sherri." This is part of Mark's therapy, and provided at no extra charge. I am always pleased with the proficiency professionalism and courtesy of the great staff here. A top tier medical practice happens neither easily or quickly. Doctor Bell is a very capable surgeon. I would not go anywhere else. But please don't tell the physical therapist that I call him Mr.Pain. That nickname might be misinterpreted , and they might cut me off from the "Sherri" TV show.

Dr. Bell is amazing. His team got me in for an appointment quickly, he immediately gave me an exam,…read morelistened to all my concerns, got me and x-ray, MRI, and let me know I needed surgery. Surgery went well and I'm now 2 months post op! With physical therapy right around the corner, recovery has been a lot easier with everything so close and well organized. He is also very nice and personable. Would definitely recommend to everyone!

This place is a joke. First time seeing him and he's 1 hour behind in appointments and next…read moreappointment to see him isn't until November. He doesn't do zoom appointments or calls so you just have to wait here. The office didn't call to let me know he's running 60 mins behind so now I have to reschedule my other appointments that I've waited months for. Very inconsiderate.

Dr M was kind, supportive, and patient with me throughout the whole process . I get very anxious…read moreespecially for surgeries, but I felt very comfortable and cared for. I highly recommend Dr. M.

I've been coming to VibrantCare for about two and a half months for physical therapy after having…read morecarpal tunnel release surgery, and I can't speak highly enough of my experience. I've been working primarily with James throughout my rehab, and also had the opportunity to work with Carlena during a few of my sessions. Both have been excellent and truly helped me regain strength, mobility, and confidence in my wrist -- I've seen major progress in getting back to my normal activities, especially with sports and fitness. Each session is thoughtfully structured: starting with a warm-up using the warm wax to loosen up the wrist and hand, followed by manual therapy to improve flexibility, and finishing with targeted exercises and mobility work to strengthen and stabilize the joint. While I still have some mild stiffness (as expected with nerve recovery), I feel much better equipped thanks to everything I've learned from James and Carlena. They've taken the time to educate me throughout the process so I can continue to progress on my own even after "graduating" from PT. Beyond the therapy itself, the environment at VibrantCare is welcoming and encouraging -- I always felt supported, motivated, and well cared for. Both James and Carlena are true professionals and great people to work with, and I won't hesitate to return if I ever need therapy again in the future. Highly recommend!

I have been coming here for sometime and I have always been greeted with a warm welcome and smile…read more James and the office is passionate and very knowledgeable in helping you get back to where you were. A Great place to recover and get stronger. You will be taken care of.