"A+ Quality, Friendly Staff"…read more For my next visit to Dr Bell, I decided to break my shoulder. Well, okay, not really broken-- the usual rotator cuff injury. The doctor described the tendons as "shredded." This was not exactly the adjective I was hoping for, and surgery was required. The surgery was uneventful, and took place right across the street at Hacienda Surgery Center. On my next visit to the doctor he provided color photos of my surgery. It's sort of like doing selfies, except you're unconscious. Several weeks later, I was in the capable hands of the onsite physical therapist, Mark Snyder, assisted by his capable assistant. Karen. These folks are excellent-- professional, as well as friendly. I sometimes call Mark, "Mr.Pain." It was originally, "Dr. Pain," but he reminded me he was not yet a doctor. I don't know why I came up with that nickname for Mark. During physical therapy, whilst icing my shoulder, the PT team allows me to watch the TV show, "Sherri." This is part of Mark's therapy, and provided at no extra charge. I am always pleased with the proficiency professionalism and courtesy of the great staff here. A top tier medical practice happens neither easily or quickly. Doctor Bell is a very capable surgeon. I would not go anywhere else. But please don't tell the physical therapist that I call him Mr.Pain. That nickname might be misinterpreted , and they might cut me off from the "Sherri" TV show.

Dr. Bell is amazing. His team got me in for an appointment quickly, he immediately gave me an exam,…read morelistened to all my concerns, got me and x-ray, MRI, and let me know I needed surgery. Surgery went well and I'm now 2 months post op! With physical therapy right around the corner, recovery has been a lot easier with everything so close and well organized. He is also very nice and personable. Would definitely recommend to everyone!

Both Drs. Stine and Oji are my surgeons. They are superb. Dr. Stine was my surgeon for my very…read moreinvolved and highly successful rotator cuff surgery. He is my "go to" surgeon for all things orthopedic. Dr. Oji is my ankle and foot man. I adore both of these men. No one will touch me but them or someone to whom they refer me. I can't speak highly enough of TRI-VALLEY and the team there. ADDITIONALLY the staff at reception is excellent, warm, caring and friendly. Scheduling personnel is also great. Top to bottom, end to end this is a top flight group; every person regardless of function. You can't find a more caring, talented, compassionate, and skilled group of people.

Avoid this clinic--disorganized scheduling and zero compassion from management…read more My husband was scheduled for a 1:50 PM appointment at the Pleasanton location. We drove all the way out from Tracy specifically because Tracy was booked out for over a month. When I booked this, I explicitly stated the appointment was regarding Durable Medical Equipment (DME). What makes this entirely unacceptable is that we are existing patients. The clinic already has all of my husband's insurance information on file. Despite having our records right in front of them, the staff failed to check them. Upon arrival, we were told he never should have been scheduled because this specific location doesn't take his insurance, nor do they even help with acquiring DME. Because of their lack of due diligence, we wasted three hours of our day and were left dealing with massive, unnecessary stress. To make matters worse, after making me wait 30 minutes to speak with a manager, the manager completely lacked empathy. I was in tears and pacing, shredding a piece of tissue just to keep myself from having a complete meltdown from the stress they caused. Instead of focusing on solving our actual dilemma, the manager approached me to scold me about the tissue paper. While they offered a hollow verbal apology, they made absolutely no offer to compensate us for our lost time, travel expenses, or severe distress. The absolute least management could do is exercise basic human tolerance and compassion when their own office's incompetence pushes a patient's family to their breaking point. Absolutely terrible administrative handling and zero true accountability.

Why would you check in a patient who is 16...make her wait 45 minutes . She calls her parent…read morebecause we are both working but that's not enough you then deny care and reschedule the appointment. Again not calling the parents , Or trying to fix the issue or even ask if the patient can even have a moment to call her parent /guardian?!!! Worst office worst scheduler also super rude and clearly tired of her job.

Thank you for taking care of left shoulder. It has been 4 weeks since my surgery, and I am seeing…read moreand feeling improvements every week. Dr Donnelly used the SpeedBridge repair on my shoulder (gold standard in terms of repair from what have researched). He takes the time to talk to you. I was at another orthopedic office but switched for a variety of reasons. This was a great decision. The Stanford Office is excellent. The staff are professional, punctual.

All they know is to disrespect people. Do not go there…read more I had a 1pm appointment and the front desk checked me in and got my co-pay. Then I was waiting there till 1.45. That's when I was seen by their doctor. The staff is extremely non- courteous, disrespectful. The least you expect is for them to communicate the delay and be polite when speaking. But not. After my consultation appointment, the wanted me book an appointment with a therapist outside. They made me pay for my appointment and then they sent me to look for therapists outside of their business, which starts the entire process again Why would need to see them and pay them, if I was being sent to see a therapist elsewhere. It's ridiculous. It's a scam.

Worst experience with this doctor's office ever. Due to a surgery that did not go well, we are…read moreseeing another doctor. The doctor needed other records. We physically walked in the forms to the San Ramon Office and waited. And waited. I called 3 times to find out the status, called and left a message with the medical records dept. Nothing. Today, I realized that they have a call center outside the country. So, the escalation they said they were utilizing was just a call center telling me something that wasn't true, They have rotatating staff in their offices too, so you don't see the same people there. The service is awful and their cheap way of staffing their office is unproffessional to say the least. They should do better.

Dr Hany Elrashidy, MD did an excellent knee replacement for Gary Cedoline. I highly recommend him…read moreas your surgeon. He's kind, professional and gets the job done. Linda Cumarusti

Persistent Knee Pain After Multiple Surgeries…read more Last year, I underwent my first arthroscopy and partial meniscectomy with a different doctor at Golden State Orthopedics. Due to ongoing pain in my right knee after that initial surgery, I was referred to Dr. Elrashidy. Dr. Elrashidy initially recommended extensive physical therapy, and I completed at least 30 sessions. However the pain did not resolve, leading us to pursue a second surgery for Hoffa's Pad removal. It has now been three months since this second procedure, and I am still experiencing the same level of pain I had before the surgery. Concerns Regarding Post-Surgical Care Following my second surgery, I've had three follow-up sessions. However, Dr. Elrashidy has been absent from all of these appointments; his Physician Assistant (PA) has attended in his place. Dr. Elrashidy had assured me he would help manage my knee pain, but I feel he has become disengaged since the surgery. This situation is extremely frustrating.

The exercises James and Hannah introduced have helped in ways beyond just relieving my pain…read more Before I got referred here, a hip specialist turned me away saying there was nothing he could do to help. Needless to say it was such a relief to find an uplifting team who are extremely competent at helping.

There aren't a lot of places in my neighborhood that take my insurance. My primary doctor didn't…read moreknow anyone to refer me to and suggested I call around then to let her know who I found so she could get a referral sent on and approved. That process didn't sit well with me because I would rather be asking what kind of care they can provide for me and if they can help me with my shoulder vs if they take my insurance. That said, thank goodness my orthopedic surgeon knew who to refer me to. VibrantCare!! James is amazing! Knowledgeable, professional and friendly. I have been seeing him for over 2 months and have seen excellent progress with my frozen shoulder. I have seen a few PTs in my life but James is my favorite thus far. He doesn't just give you exercises then walk away. He talks to you about your progress, answers questions, and spends quality time with you. I wish there were 2 of James in that office. The exercises are totally doable. He shows you what to do and how many times you do them for. They use an app for your phone to make t easy for to refer to the exercises, and it comes with videos so you are guided along throughout your care. Ana at the front desk is also awesome! She assists with the exercises to get you started while James is with a client. She is also knowledgeable and professional. What I like about Ana is she will advocate for you to receive care. There was a hiccup with my insurance as far as extending the number of visits to continue my progress, but Ana stayed on top it to get my authorization approved and get me back on track with my appointments so as not to have a lapse in treatment. Their service is not about how many people they can fit in an hour and the PT bounces around to different patients. Nope. That is not VibrantCare. They spend personal time with each client during their entire appointment tine. That's care quality! I only wish there were more Jameses at this office. Thank you VibrantCare!

Tobe is the rare breed of both a gifted and a genius healer. He combines his natural intuition and…read morestoried career experience to heal, fix, mend, and prevent injuries at their underlying root causes. This is most definitely not a band-aid but an actual long term cure provided you meet him half way by committing to your health and being disciplined about your recovery. If you're reading this review it means you're considering visiting Tobe. The good news is that your search is over. This is who you're looking for.

He's unbelievable. First visit today and he was so intuitive with asking questions about stresses…read morein my life - went deep about how stress is causing my injury while giving me instant relief with very intense pressure. I felt relief when I left his office today, and I was handed a plan, a book to read, and I have hope after 1.5 years of bad lower back and hip pain. 5 stars. Make the appointment.

I worked with Livermore Physical Therapy during my recovery from Rotator Cuff surgery. My case was…read moreespecially complicated because I also had frozen shoulder. My surgeon recommended Pete specifically and I could not be more pleased with the results. I'm at 100% range of motion and ready to resume all normal activities including swimming and yoga. If you put in the time, Pete will get you the results you are looking for! The entire staff is friendly and flexible with appointments. I never had an issue getting an appointment near the end of my work day which was very convenient. The facility is also very clean. I highly recommend!

WORST PLACE EVER!!!…read more I called them the morning of my first appointment and they said my appointment time was at 2:30 and to come in 15 min before to fill out paperwork. 2:15 I arrive and the lady rudely tells me that my appointment was at 2:00. I told her that I called earlier and the lady that answered said it was at 2:30. Another lady comes out the back room with an attitude and insists that she told me 2:00. She straight up lied to cover up her mistake. They then ask to collect an $80 co pay to be seen and I told them that I don't have $80 on me and can pay it next time because they didn't tell me over the phone that it was gonna be that much and usually my co pays are only $40. She then again insisted that she had told me that I needed to make the $80 payment when I came in. I know for a fact that she didn't tell me before. The lady was so rude that she said that they were gonna charge me $50 for a no appointment and that I can bring the $80 + $50 next time I come in! I said no thanks I will find another therapy place and I am not paying the $50. I can't believe they really expected me to pay $50 for their mistakes! They are very unprofessional and rude I am glad I found another place

I had Dr. Venos perform ankle/foot surgery on me back in 2003. For the next several years, I was in…read moremild to severe pain. One toe is now completely numb and in pain, and the top and left side of my foot always feels like it is "asleep" and is numb and tingling. I don't like dealing with doctors to begin with, so I put off doing something about this until just a few months ago. Yes, 7 years later. I was able to obtain my original surgery report, MRI, and x-ray that Dr. Venos used to "diagnose" my condition. Well guess what I just learned?? I discovered that he needlessly cut into my foot, and once inside there, he did NOTHING---absolutely nothing. The two podiatrists I have seen are shocked by what they have seen. The scar from where he cut into my foot is completely at the wrong angle, and goes against the basic rule of cutting in-line with the foot so as not to cross any nerves and cause damage (which is what I learned I now have). I was in a cast from my foot up to my groin for almost 2 months, and the two podiatrists that are reviewing my case are perplexed by this----they can not figure out or understand why this was done. The bottom line is this....I am in pain for life now, because Dr. Venos performed a surgery that was not necessary. Once he opened me up, he did nothing anyway! The report, in his own words, essentially says that he did nothing. But what he said to me in my follow-up appointment is TOTALLY the opposite of what the surgery report says. And since this happened 7 years ago, what can I do?? My guess is probably zilch, zero, nada! So instead, I at least want to let fellow Yelpers know about this guy. It's about all I can do. Feel free to contact me with any questions---I have absolutely nothing to hide, with all documentation and pictures (MRI, X-Ray) to back it up. Dr. Venos has nothing to back up his side of the story.

Very nice office staff and Dr. Venos is OUTSTANDING! Great bedside manner, explains EVERYTHING to…read moreyou in a way that you can understand it and is on the money in his diagnosis (something others had failed to do). I would highly recommend Dr. Venos!