They tried to kill my son's car by drowning the interior. They kept extending the pickup time…read morewithout telling us what the problem was. I admit it was very dirty but they left so much fluid in the seats and carpet that the car would not run right. They told me "it came in running like that", which was a lie. It ran fine on the way to their shop and had never had that problem before. It limped home where I first used a small rug shampooer (the "Little Green Machine") to suck as much water out as I could get, then put fans blowing air through the open doors for a couple hours, then actually put a dehumidifier inside the car and ran it all night with the doors closed. In the morning it was finally dried out enough to start and run right. I will never give them a good review because of what they did and the way they handled it.

Excellent job detailing my car! I am very pleased with the results. The car was in dire need after…read morea long trip. Thanks for getting it done in a timely manner!

I'm so excited that they started offering hand wash. I'm not a huge fan of the machines so I had to…read morestop in. They did a great job and everyone was super friendly and it's affordable for what you're getting! I will definitely be back!

Beats express wash by a mile, better quality and customer service. The owner is super nice and…read moreoffers free refreshments and I would recommend this wash for everyone.

Although the address is N. Roan, the building is actually behind the other two buildings. It is a…read moredetached shed with a sign on the front, so you can find it, you just have to drive to the rear of the actual address. There are a few parking spaces next to the building and the lot is paved. I walked into the door to the waiting area and waited while the owner finished a phone call. I told him I wanted an estimate on tinting the door windows darker. He said he was rather busy so it would be a couple weeks until he could get to me. I was fine with that so we checked my vehicle. He said I already had the darkest tint allowed on my windows but suggested tinting the windshield would help reduce sunlight into the cabin quite a bit. I was given a decent price and he said the phone call was a cancellation for the next morning so me could squeeze me in if I could get there. I returned the next morning, and he went to work right away. The windshield tinting took only about 30 minutes and looks great. I appreciate the honesty of not selling me something I didn't need, and for making a suggestion that really helped reduce interior heat. I will definitely return for my next tinting needs.

The guy has a sign up for a deal on tint 99$ however I got charged 213$ plus a surprise separate…read moretax charge that was not told to me before hand. The work was good but the deceitful tactic used to get more money out of me, and hold my key until I paid was not a good look for this company. I would not recommend this company.

This is the best tidal wave car wash I've been to. Very polite and take care of their customers…read moregreat! If you need a car wash I highly recommend driving to Greenville and stopping at tidal wave car wash!!

I tried to do a quick wash for $6. My wives car doesn't look washed at all. Waste of 5 mins and $6!read more

Stopped by to get an estimate for a car door that someone had let their car door hit ours. The…read moreimpact left a significant amount of the other persons white paint on our grey car door. The owner was kind enough to stop what he was doing and came outside to access the damage. After inspecting it he went inside and came out and cleaned it up without difficulty and removed the white paint leaving our door as if it was never there and it looks great. He wouldn't charge me for it even though I insisted. I can't say enough good things about him and the business. He was very kind and knowledgeable and I would certainly use them for my repairs

HORRIBLE experience. I originally went because my car had front driver side damage & rear…read morepassenger side damage & the fuel tank guard under my car was tore off from running over a rogue tire. While it was being repaired I asked if they could fix dog scratches on the sides of my car and a couple chips of paint on the hood. I offered to pay for this out of my pocket and realize it was not part of the collision damage. I also had a piece on my hatch that had gotten bent under. (Last summer was rough) My car is less than 3 years old and only had 55k miles on it. They had it for 2 weeks. Upon picking up my car I was devastated by the damage done to the paint. When they tried buffing out the scratches they got into my paint and missed over 50% of the scratches. There are buff marks beside the windshield where there was no damage to begin with. The chrome around the window also has buff damage. When I asked about the damage to the paint I was told I only needed to put some wax on it. I took my car to 3 other shops asking about repairing the paint. None could believe I was told it could be fixed with wax. The best quote I got to repair the damage is for $1k. The chips I requested to be repaired had not been touched. As far as the damage repairs paid for by my insurance I am not at all pleased with it either. There are 2 chips of paint missing where the deer hit my car. I was told they weren't repaired because they didn't consider it a part of the claim. There is dirt in the paint and pock marks where the clear coat didn't fill in. When I pointed that out the response was that not even paint from a brand new car is perfect. There is a dent that goes outward on the door where the deer hit. When I took the car back and asked about it I was told that was damage done by someone else who had previously worked on my car and had had the door apart. I am the sole owner of the car and have never had any other work done to it. I was told they would fix it for a $700 charge to my insurance. After washing my car one of the places where there was dirt under the paint came off when I sprayed it with the high power wash. Now I have an area with no paint at all. There was a substance spilled on the grill of the car. When I asked about it they claim it was not done at the shop. It is very clearly a run of some sort that is only on the grill. Not the hood and not the bumper. This could only have happened if it occurred while the grill was off. I asked 3 other body shops and they all told me they believe it is clear coat spilled on it. The tire that hit the front driver side tore off off the molding around the wheel housing. After I got my car back from being repaired I noticed that there is a large gap between there and the door and that the new strip of molding was not attached correctly. I took it back to TBS and asked about it. After he looked at it I was told it apparently hadn't been fixed before the molding was put on and was broken. That they could put in a supplement to my insurance to fix it. I am still confused why the molding was put on over a broken piece. While there I asked about the guard under my car. It had not been replaced and when I asked about it he appeared clueless it needed replaced even though during my first trip there to get the estimate for repairs I had him look under the car to see what was missing and was told it was the guard. Since he didn't look under it again while it was being repaired I am concerned there may be more damage from the rogue tire that no one bothered checking for. Again they offered to file a supplement. There are 2 places where the paint ran. I am upset and disappointed with myself over the whole ordeal. The owners are family friends and I trusted them to take care of my car. They are not on my insurance agents list and when I told them that, I was told not to worry about that that I wasn't required to take it to who my insurance agent suggested that they guarantee their work 100%. Unfortunately that is not true and it is going to cost me thousands.

Josh was great! Showed up promptly and did an amazing job on my truck. It hasn't looked so good…read moresince it was new... Definitely recommend TriStar to everyone.

Josh was very good at communication. I requested a quote and repeatedly received answers to my…read morequestions within minutes despite being after hours. He arrived promptly and was prepared to meet my needs based on the information and pictures I gave him. He was very honest and open about any possible upcharges before he started any work, and ended up not charging me more than the base price for the work requested. He finished everything within the timeframe he provided. I would definitely hire him again.

Very honest, friendly guy. He took in my car an hour before closing on Saturday, when nobody else…read morewould let me bring it in until Monday. When I told him I couldn't afford all the repairs at once, he cut it down to the price I gave him and gave me an estimate/time frame for everything I had left, so I could bring it in when I had the money. Car already drives like new, and it was finished incredibly fast (had time to eat lunch and grab groceries, then it was ready to go!). I'm definitely going back for the rest of my repairs.

Is there a -star choice.... DO NOT WASTE TIME GOING HERE VERY RUDE THIEVES sold my 16 year old the…read morewrong peice of muffler pipe for hos car after we called and he said bring the car by and he would check it we took it over there he looked at it made a piece and we pay him walk outside and it wont fit so i go back in ask him for the right fitting peice he yells at me stating hesnot going to make another one and i ask for my $ back since it doesnt fit, he checked it supposedly made one to fit but clearly didnt but he also recused to refund my $ he threw another old peice of pipe at me said hers you another peice it wont fit but there laughing and cussing and said get the H outta my shop i called cops made report! He was a nut job and he was the owner!! So i wouldnt go there... Didnt make fitting price we paid him for and refused refund so he stole our money

They was very Great with there communication and helped me with my scheduling with them. The…read moreexterior wash they did was Amazing! And the price was the best around here.