Although the address is N. Roan, the building is actually behind the other two buildings. It is a…read moredetached shed with a sign on the front, so you can find it, you just have to drive to the rear of the actual address. There are a few parking spaces next to the building and the lot is paved. I walked into the door to the waiting area and waited while the owner finished a phone call. I told him I wanted an estimate on tinting the door windows darker. He said he was rather busy so it would be a couple weeks until he could get to me. I was fine with that so we checked my vehicle. He said I already had the darkest tint allowed on my windows but suggested tinting the windshield would help reduce sunlight into the cabin quite a bit. I was given a decent price and he said the phone call was a cancellation for the next morning so me could squeeze me in if I could get there. I returned the next morning, and he went to work right away. The windshield tinting took only about 30 minutes and looks great. I appreciate the honesty of not selling me something I didn't need, and for making a suggestion that really helped reduce interior heat. I will definitely return for my next tinting needs.

The guy has a sign up for a deal on tint 99$ however I got charged 213$ plus a surprise separate…read moretax charge that was not told to me before hand. The work was good but the deceitful tactic used to get more money out of me, and hold my key until I paid was not a good look for this company. I would not recommend this company.

It doesn't take 13 days to give an estimate. Or do an estimate on a vehicle? I don't care what…read moretheir general manager says. I've been in the business, and if that takes that long, then yes, they better hire more people or retrain their people in time management

Second time I have visited this location (for 2 separate issues). Both times i have received kind,…read morequality service. All staff are professional and their work has been top notch. Ethan is super helpful and Mia answered all my questions and got me in for quick service. I recommend this body shop to anyone asking. Thanks so much!!

Usually when I have new tires put on, they often fail to follow at least half of the directions. I…read morerealize I can be difficult, but I want things done the right way. This shop did everything right. - car was lifted by the jack points, not the unibody - directional tires were facing the right direction - none of the expensive valve stem caps were lost - tire pressure was correct at 32psi front, 35 rear - new sensors had no issue self-programming - old sensors were returned to me, not thrown away - rim center caps were not damaged - lug bolts were at the correct torque spec That's all I wanted. That's what I got.

My wife went in for a tire rotation. The sales person tried to sell her two new tires. She called…read moreme and put him on the phone. I explained to him that I only wanted the tires rotated. He said ok, and then continued to pester my wife until she gave in and spent a LOT of money unnecessarily. To say I am angry is putting mildly. They didn't even rotate or balance the tires, so I will still have to spend more to get what I originally went in for done! All of the tires are now overinflated as well! I used to like Discount Tire a lot. I am never going back there again, and will recommend to others that they avoid it. Now I have unbalanced miss matched and overinflated tires and still need the balance and the rotation I came in for in the first place! I can no longer recommend Discount Tire Co..

I bought a warranty through Subaru that covers dents, and after someone opened the door and dented…read moremy car, I was glad I had it. They referred me to Vann Hailing. Ben reached out to me to schedule an appointment, and completed the job within 15 min while I waited. The dent is gone and it looks like it was never there in the first place. The waiting room was comfortable and spacious. Plenty of parking next to the shop. I will definitely be back!

Stop by Vann Hialing PDR shop earlier this morning., They where able to get me in and out in less…read morethan one hour. Would definitely recommend them to anyone need a quality dent repaired.

They rebuilt the transmission and transfer case in my 2003 Silverado which I tow with A LOT and…read moreHEAVY. That's been 5 years ago. And I still tow with it, A LOT and HEAVY. It's been perfect.

Great customer service told me the problem and was very nice to deal with and fair$$…read moreGood advice on how to handle this situation

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

They never got back to me when I called to see if they could replace my front windshieldread more

Decent price for work performed. Rapid turnover time. Honest and reliable. Failed to hook up lock…read moremechanism but remedied immediately.