Damage to my vehicle over a week ago. Reported it at Ultimate Shine and a claim was filed. I have…read morebeen back twice for a status check because you cannot contact this business. Call customer service and was told no claim had been filed. I went back to the car wash to talk to whoever was in charge and was promised that Alex would contact me. I still haven't heard anything from Alex. Very poor customer service.

No issues A lil pricey…read more Polite Thorough I really appreciate how they claim the back of my Jeep because most drive-through's do not get to that area and they took care of it. I will be back thank you so much. Would be nice to know if you had a veterans discount for monthly pricing.? Or just one

I had gone to another location the day before and it cost about $20 to get what I was hoping for…read more However their over-the-top-of-the-car brush wasn't even working! So my hood and windshield and roof did not get clean! So I headed over to Top Dog today. Asheville on New Leicester Highway. For $12 - I got more attention. All the devices were working and two attendants scrubbed my car before it even started going into the car wash. I guess I know where I'll be going from now on!!

Nick the owner came out to help me get extra grime out from under my spoiler. He was kind and…read moreserving but I'm a quiet unassuming way. The young men pre washing assured me they'd get the top grime off. They did! Everyone was very positive and the place felt very legitimate. In this day and age that is sadly too often a rarity! I'll be going from now on.

This is the best tidal wave car wash I've been to. Very polite and take care of their customers…read moregreat! If you need a car wash I highly recommend driving to Greenville and stopping at tidal wave car wash!!

I tried to do a quick wash for $6. My wives car doesn't look washed at all. Waste of 5 mins and $6!read more

I got this as a gift for my husband's birthday. What an…read moreamazing job!!! He was here for 5 hours. I strongly suggest buying both interior and exterior jobs!!

These two young men are excellent workers. Had the interior of my Tahoe done and they did a great…read morejob! My only feedback is: make sure you get the customers number so you can let them know if you're running late! Nice work guys, appreciate it!

If you asked me to rate zips about a couple of months ago I would have given my Hilton Head Island…read morelocation a one star at most except for TINA who is an awesome manager! She has had a very difficult time trying to find and hire staff members who are mechanical and work constantly providing clean towels that are rolled up, having a hose that works to clean off the cars and many other mechanical issues with the car wash, and employees who know what their doing etc. Now I'm happy to write: everything has CHANGED! I can not give enough compliments to CURTIS who is always making sure everything is working smoothly from trying to fix a chain in the car wash on a very hot Sunday afternoon, blowing leaves off the premises making sure there enough neatly folded towels etc. They stay open exactly until 7 pm with no excuses. CURTIS is always gives his customers a great smile and he works very hard dedicating himself to make this location #1. TINA had a tremendous amount of pressure in the beginning but she finally has found a great crew. AIDEN is also an exceptionally nice and hardworking employee as well. He brings a car into the wash as he was directing a jet for take off! Love it! Just today I saw that TINA and CURTIS put in a work order to FINALLY get the pavement paved. It was very bad with a huge holes right behind the vacuum station. For 6 years I had to navigate that space and finally the job is Done. Thank You Very Much TINA and CURTIS and anyone else who was instrumental in getting the pavement paved! My car is being cleaned with filled up wax dispensers or better cleaning products because I saw a real difference in the wash quality at the highest tier. All the lights are working now to show the customers what wax is being applied. Also the dryer is working now! Thank You All of You for a job very well done. Zips should give bonuses to ALL managers and employees who give outstanding service to give their employees an incentive to be a first class car wash.

I have to give the 125 Tunnel Road location 5 stars. I so want to give a big hug to one of the guys…read morethat work there, not sure of his name, he is a shorter guy with a beard The people who work there really do their best to keep the check-in lane moving as fast as possible and get cars into the car wash quickly. I have a membership, so I use the membership lane, but sometimes people get in that lane when there is an issue with their account, a payment problem, or something else holding things up. When that happens, the line can back up, but I have noticed the employees do their best to fix the problem as quickly as they can. One time, I was behind a customer who was having an issue, and the attendant politely asked if they would mind going around to the non-members lane so they could help fix the issue without holding up the membership line. The customer did not seem happy, but the employee still kept a smile and did not act rude in any way. I also want to say that this location seems short-staffed. The same person who was working check-in was also inside, and later that same person helped me when I asked for new towels. Even with all that going on, they were still trying to help everyone and keep things moving. Overall, I appreciate the hard work at this location. They deserve the 5 stars.

Clean and machines are all in good working condition. Great having staff availabke with assistance…read moreand you also witness how well they take care of the facility.

As far as laundromats go this one seems like the most legit. I don't often visit laundromats, but I…read moresuppose that when I do it's at Kaylee's (Pit Stop). Drop off service or do it yourself. The washers range from $7 (commercial washer) to $4 (standard) and the dryers are $3 (commercial) to $1.50 (standard). Each cycle lasts about 20 minutes. Overall a decent place if you're in a bind for a washer and dryer service.