Last year, I had a bit of an oops moment with my car. Side passenger door got all scratched up real…read morebad. I kinda sat on that issue for months as i had a lot to deal with last year. But... winter was coming... it was already end of November and I didn't want to mess up my car by having my damaged vehicle deal with corrosion due to the snow and then salt that goes with winter driving. I took my car in to Superior Collision as it was relatively near my house. I got an appointment for end of December as they had that much business. So i took my vehicle in and in a few days my car looked brand new. I also was surprised to have found that they had washed the car both inside and out. Super happy with the service here. Mind you, i hope i never need autobody repair services again... but if I do... I will definitely come back here again.

Went in to get an estimate on damage after a small fender bender my son was in…read more You could barely see the damage unless up close, until the guy that was giving estimate, decided it would be ok to pull a piece of the grill right off the car. Without even asking. So now there is a hole in the grill, instead of just a dent. He said he couldn't see the extent of the damage without tearing the whole bumper off. Well I went elsewhere and they had no issues giving me an estimate with the bumper still on. Will never go back!

I was looking for a newer car and stopped by Tom Ahl Hyundai because I saw a couple cars online…read morethat I thought might work. Scott Trigilio spoke with me and my wife and helped us refine what we were looking for, discussed the advantages and disadvantages of different cars that we were looking for, and refreshingly was not trying to pressure us into a quick decision. We looked at some used vehicles and some new ones before making a decision about what we wanted, and even after the sale he was inviting us back if we had any questions or concerns. In the closing process, they asked questions about whether we wanted the rustproofing or other add-ons that are frequently pushed hard by dealerships, but again there was no pressure here. I would happily do business with him and Tom Ahl Hyundai again!

Bought a 2016 Sonata in 2021, needed a new engine within a few months followed by several other…read moreservices including a starter, several axles, fuel pump, fuel line, tappet and bracket. This vehicle is constantly being serviced. Glad I was pressured to buy the warranty however there is a $200 deductible for each service. In addition, you may have major problems going on with the vehicle however the service department is always 2-3 weeks out. I thought I was purchasing a reliable vehicle for my daughter at a reputable dealership however I as wrong. I do however give credit to Adam in the service department as he is awesome and always pleasant.

Bought a 2007 Ford Focus 6 years ago, and it is still running great! Just your usual maintenance,…read morebut other than that, no problems!

Ive bought several cars from Joe at suburban motors in Lima. I can't say enough about what an…read morehonest and stand up guy he is. i and my family look forward to many more years of continued business

Thank you for the best Customer Service ever today! Ignition switch problem on Road Glide!read more

We stopped in Lima to eat on our way home to Indiana. My husband commented his fork lock wasn't…read moreright. It locked we went in and ate. We came out to take off, the forks wouldn't unlock. Long story short, I rode to the dealership, was shown how the tool worked, let me take it with, got his bike unlocked, started & rode to the shop. It was taken back, checked out, insured it was working right & given back to him. NO CHARGE! Thanks guys it was awesome and very appreciated!. Thanks!

SAT 6/20/2020 9 am…read moreWe jumped on my 1992 Electra glide for a ride to Kelly's Island to go see the Glacial Grooves (Which by the way are Very Cool). Somewhere above I-70 I started feeling thumping coming from the rear tire. We stopped at a rest area for me to discover that there are two golf ball size chunks of rubber missing from the center of the rear tire..OH SHIT !! Googled the nearest place to get a new tire ASAP. LIMA - HARLEY DAVIDSON dealership is 8 miles up the road...We can make it! We pulled in turned the radio off and went in for a tire. But of course the ONLY tire they said they had is a GANGSTER Whitewall. HUMMM go figure. the most expensive tire out there. $260 + installation. Said it will take an hour. WHATEVER, just put the damn thing on so I can get back on the road. 45 min later service mgr. Kyle comes out and says we have a problem. I say OK? He says follow me. On the way in he tells me that one of the caliper bolts is stripped out. OK when we get inside the tech (I have to call him that cause he is NO mechanic) had already drilled 1/2" deep into the bolt ???? NO head left for me to examine to see it was actually stripped. HUMMM. I was so pissed I just went back outside without saying anything other than: That I was an auto mechanic for 23 years and I know what's involved with removing a bolt. The TECH drilled so deep that he took 3/4 of the threads out of the caliper, then he brings it outside and says that the caliper needs to be replaced. I told him to put lock-tite on the threads and put my bike back together. After 4 hours of sitting in the parking lot, the bike is back together. Total out the door $565.15 !!! Now where it get interesting. Pulled out and my stereo won't even power on. Turned around. Asked where the fuse box is located. The TECH says that there is no fuse box, all wires to stereo are under the dashboard which he didn't mess with. Funny that just coincidentally the stereo quit working since it has been in your possession?? Right.... NO time to argue with this HACK TECH I got shit to see. Up the road we go with NO stereo. Went and seen everything we planned on for the day and started back home at 9 pm. About an hour into the return trip and I start hearing this pit, pit, pit noise coming from under my feet ??? Stopped and realized the HACK didn't even tighten my exhaust up all the way and now it's leaking. 200 miles later the damn thing is so loud I thought it fell off.. NO it's still bolted on at the saddle bags, but I can wiggle it at least an inch each direction. OH and it gets better. Monday I called 3 different Harley dealerships and asked if the rear caliper needs to come off a 92 Electra Glide in order to remove the rear tire. Buckman says YES. CinCity say they NEVER remove a caliper to pull a rear wheel. PowderKeg says most mechanics don't but some do ! AWESOME INFO. The HACK / OWNER didn't even need to take the caliper off, but destroyed it anyways. ALL FOR A BUCK!! Today I got a hold of Kyle at LIMA HARLEY and wanted answers. I asked why did the TECH start drilling out the bolt before I could examine it?? Why didn't the tech drive an allen socket into the torx head of the bolt and remove it, why didn't he try a hammer and chisel first or even an air hammer to break the bolt loose and remove by hand ??? He had no good answers. He then told me that the owner of the business ( TJ ) is the one that worked on my bike And why didn't I say something when I seen the damage to the bolt? I asked him how far would I have gotten by calling his TECH / Owner the HACK MECHANIC that he is to his face ??? I asked him why is it that your TECH / owner decided to use the last resort in bolt removal first ?? Well 2nd to last, last is a torch. He asked what can he do to make it right ? I told him to get a caliper and put it on and if you do that I will pay your price for replacing the wheel bearing that you claim are also bad. He said NO we won't be doing that. Long story short: AVOID THIS PLACE UNLESS YOU LIKE BEING TAKEN ADVANTAGE OF !!!!

Great motorcycle sho be glad Lima has someone honest and great prices they also get the job done…read moreright and quick

Back in December I decided I needed a new car. I had my Nissan Altima since 2018, and I wanted to…read morego from a car to a new SUV. I was going to keep my car, just wanted a second one. I wanted an SUV because it's easier to deal with the winter weather and also needed the trunk space for both shopping trips and whenever I needed to put in my families bags for vacations. I came to Tom Ahl because a couple of friends recommended that I go here. The car shopping experience was unexceptional. I just didn't feel like the salesman was that interested in selling me a vehicle or making a deal. I wanted a new car and was shown a several year old buick. The price was rather high for that. I just wasn't feeling it and went to another dealership nearby and bought a new suv. I got to say I was a bit disappointed.

We are on our second GMC truck from Alec Brown at Tom Ahl. We drove about 600 miles to pick up our…read morefirst truck and because it was such a great experience we did it again. Smooth and fair transactions. We'd definitely do it again. My husband and I have purchased many many vehicles over the years and this dealership is a pretty special place.

Ehlerding's provided us with one of the best customer service experiences I have had from any…read moredealership that I have done business with. I left feeling like a life long customer and this was the first time I had purchased from them. Their staff was knowledgeable, friendly, courteous and welcoming. They immediately made us feel like family. I had found a beautiful used H-D posted on their website. I inquired on it with the sales staff. They took the time to send very detailed photos along with copies of the service work that had been done. After speaking with Rusty I felt comfortable sending a considerable deposit to secure the purchase. Rusty had stated that Ehlerding's had been in business in the Ft. Wayne area for many decades and had established a very solid reputation. When I arrived from Alaska to take delivery of my H-D I was not disappointed. It was exactly as described. Job well done!