23 minutes ago New…read moreFollow up to the review I left just yesterday. I was told by the Owner in response to my review that I would have 7 mornings of rides on them and we established that the cab would be there at 730. This did not happen. AGAIN I was late for work. I am an office manager for a business and it is imperative I am on time. This is a hassle to call an hour or better ahead of time and to be treated like I called 5 minutes before. This is deceptive of the owner to say that she would make sure they would be there and the cab still did not arrive until after 8. My business that I help run, was not able to begin effectively because I depended on a service that did not deliver what they say. I was foolish to believe words with no true action behind it. It is an issue that needs to be handled effectively by the management and owner. The driver said this has been happening for years. Then it is time for some change. Just remember words without true honorable action is just manipulation. She has responded to my messages and review. Instead of trying ti right the wrong and correct the inconsistencies, she renounced the 7 free rides and told me not to use her services any longer.

Unprofessional took a cab from Harmony Church the other day 44 she told me her whole life story…read moreand literally begged for a tip.... completely ignored... there rates on Post is different in every cab... driver 18 wanted to charge each one of us separately to go to the strip mall ridiculous and afterwards wanted to fight I hope this company gets off post I will be reporting this to my superior.

The bus drivers are so friendly, helpful and personable. I have enjoyed riding metra.read more

This Columbus Ga office is very unprofessional! They don't help people who really need a reliable…read moreride to and from their home to various places. My health does not allow me to walk to my nearest bus stop. My Primary care Doctor filled out my paperwork in order to get me transportation services. I intend to file an Appeal against this agency. Ms Rivera is a rude person. She's mad because I called her out on a big mistake she made.

12/23/24 I consistently use Groome for my shuttle needs to…read moreColumbus or to Hartsfield-Jackson Atlanta airport. I visit the state of Georgia at least four times a year to visit family. Groome service has been excellent this far. I have not had any issues with any of my rides. They have been reliable and invaluable to me.

I need to do a yelp on Groome to thank them for the courteous and efficient service of Tameika and…read moreAubrey this past week. I had Tameika going to Atlanta and Aubrey returning. It was a much better experience than November. I will not remove that negative review because it was true HOWEVER I will applaude them for having great service and that one negative experience did not make me not want to give them my business. It was the person not the company.

Horrible customer service and not a trustworthy cab company. I called and set up for a cab to pick…read moreup my son to take him to the airport for an early morning flight and they never showed. When I called 30 minutes before scheduled pick up the extremely nonchalant operator or whatever you want to call her was curt and uncaring. They are supposedly a 24 hour cab company yet she wouldn't budge to help or get a cab out to my sone. Worthless! Stay away from this company if you have to be somewhere on time!!!!

Trying to call them for a ride but your mailbox is full and couldn't take anymore calls...read more

I wanted to go 25 miles and the dispatch told me I had to pay $52 dollars upfront or she would not…read moreget me a driver very unprofessiona... cars are very unreliable

Set up time call and called them over 4 times when the cab never showed up. They never answered…read morephone and cab never came I waited 30-40 minutes. Unreliable unprofessional just needs to close down.