The app never displays the right time, dont trust it. Show up 10 minutes early for every bus or…read moreyou'll miss it.

Service is limited, but it's a great ride. The buses are comfortable and on time and it's only $1!…read moreThey recently polled my office to find out how to improve their schedules for us, despite dealing with budget cuts. They also provide free overnight parking at the station for those riding Amtrak or Greyhound. It's very safe and convenient and the permit process is always smooth and friendly.

Who ever runs the office needs a review- CANNOT get a hold of anyone for technical questions and…read moreimportant email questions (which is only way to get a hold of them) NEVER got returned. No answered emails. So BAD CUSTOMER SUPPORT. On the other hand Mike the driver is amazing- he needs a raise. How the business is ran 3.5/5 Customer Service 0/5 Mike the Driver 5/5 Price 3.5/5 Overall experience 4/5

my trip was great. the driver was extremely nice and courteous. he checked on at every stop to…read moresee if we were comfortable. arrived right on time also. i would like to comment on the gas station we stopped at in cle ellum. the ladies bathroom was aweful!!! toilet paper all over ever stall...toilets were dirty..one sink did not work...no soap in dispensers..and towel machines were left jusy half way open and hanging. vthank heavensvthey had a air dryer. i complained at the cashier desk and she insisted theyvwere just cleaned the day before. i disagreed with her because the whole bathroom was a mess!!! toilet paper everywhere in every toilet and all over the floor!!! looked like it had not been cleaned for a month..yuk!!!

Very special thanks to Presidential for taking terrific care of guests at my semi annual trip to…read moreWillamette Valley! group travel is much easier with Presidential Transpo at the wheel.

Presidential Transport is top notch. They are professional, timely, and have a super friendly…read morestaff. They have a wide variety of transportation options and are great at creative logistics. We have been using PT for our art walk to increase accessibility across this free public neighborhood event. The party bus has been a super popular (and very FUN!) way to get around town during our event. We are even thinking of adding karaoke next month! (the has a tv screen and sound system) Highly recommend !

The old MTRWestern Volvo had bad shocks. I-5 to Vancouver had few big bumps, but getting onto the…read morefreeway and Vancouver avenues had plenty. None of the outlets nor USB ports worked, nor did the fan controls overhead. The slight draft through the vent and the broken seal around the windows sufficed. Our bus carried only five passengers, we spaced ourselves apart, and fortunately nobody nuked a big one. Most of the window gaskets squeaked, annoyingly, and one showed a visible gap. I did think, a window could fall out, and thus would not reach Vancouver on schedule. They couldn't even properly adjust the large LED clock, still set on Standard Time and a few minutes late. Litter left and scattered from the previous trip tells me either nobody cleaned the bus in Seattle, where we originated, or they were given so little time or otherwise cleaned it poorly. I wouldn't have known about MTRWestern had Flixbus not contracted them for the codeshare to Vancouver. Nor would i have otherwise chosen them. They ran the worst, dirtiest, and least maintained bus i've ever ridden.

UNSAFE UNQUALIFIED DRIVERS!…read more A VERY elderly bus driver who appeared disoriented was driving down the center of a narrow two-lane neighborhood street and almost hit my car. I had to slam on my brakes and reverse into an intersection. The bus appeared lost; there was no reason for them to be on this very small street. The driver honked at me and seemed confused and angry. I called to report the driver and the woman on the phone seemed annoyed I hadn't taken down all of the bus information. She said it was "so much easier for [her]" if I had. Maybe they don't track their vehicles? Highly unprofessional, and makes me wonder if they simply don't know what routes their drivers take. They seemed unconcerned by the incident and irritated that I had called. I would NOT feel safe with this company.

Excellent service. Dustin was a great driver and handled our group very well. He was polite,…read moreaccommodating, punctual, and most importantly, got us to our location and back home safely.

Caroline was great! Prompt and friendly. We were in an rv park and wanted to dine in Leavenworth…read more Not only was dinner great but so was getting there and back thanks to Caroline

DO NOT Trust them. I had an interaction with their staff who proceeded to tell me HOW things are…read moredone and not done. I was not impressed with his poor language as the general manager told me to go "F" myself. Stay away from this company.

From the owner: Puget Sound Coach Lines have been providing professional custom coach trips both locally and long…read moredistance. We can accommodate large groups in our sedans, vans, minibuses, and deluxe motor coaches. We offer custom charters for all occasions. Call us today for more information.

My now wife and I booked 2 shuttles with A&A Motorcoach for our winter wedding last week. We…read morefigured there might be a little snow as the wedding was taking place in Cle Elum, WA but it decided to dump about 2 feet the day before wedding. Need less to say we were nervous that the buses would not be able to shuttle our guest out to the venue and back due to weather. Man were we wrong, Debbye assured us they were up to the task. Not only did they get our guests to and from the venue safely but they were on time and did it with a smile on their faces. Couldn't recommend A & A Motorcoach enough they made the whole process easy for us and put our minds at ease. Thank you all so much!!

From the owner: A & A Motorcoach, Inc. is the largest motor coach company in central Washington with garage…read morefacilities in Yakima, Pasco, and Wenatchee, Wash. Our fleet consists of 47- and 52-passenger motor coaches, a wheelchair accessible coach, 24-passenger mini buses for your smaller groups, and a full-size luxury coach with a 20-passenger configuration. All of our full-size coaches are designed for your comfort with reclining seats, air conditioning, restrooms, and most have video systems to entertain your group during your trip. The 24-passenger mini buses have many of the same features as the larger coaches, but without a restroom. If your group is in central Washington, and you need transportation, you can't go wrong with A & A Motorcoach, Inc. We offer local and long-distance charters, including: Wine tours Mariners games Seahawks games Area casinos Concerts to the gorge Wheelchair transportation Call A & A Mot

Our driver, Beth, was punctual, polite, and a safe driver. However, the right rear tail light was…read moredamaged.

Dispatcher miscalculated time to airport. Driver late and sped. Got stopped by cops. Missed our…read moreflight.