Today, 6/5/26 Friday-I experienced the bus arrived 45 min late. There's no assigned seating. No AC…read morein today's 90 degree weather. I do love Peter Pan better than Greyhound, but I don't know what happened today.

I've taken this bus line 4 times on a day trip to NYC from Philly. I never had an issue. The first…read moretime the bus was 1 hour late picking us up due to traffic but everything else has been great. Great way getting to NYC without paying Amtrak prices.

I bought a ticket online tonight for a 10:30pm bus going from Philadelphia to NYC. When I went to…read moreload onto the bus the driver yelled at me that my ticket was actually for tomorrow's date. I made an error when purchasing the ticket. I attempted to get onto the app and switch the ticket to today. The ticket I had was just purchased minutes before. It was an unused ticket. Instead of assisting me the driver (pictured above) continued yelling at me that it was the wrong date. There were many empty seats left on the bus. The app was not allowing me to update the trip date.

Flix bus is one of those new so called improvements over Greyhound over the last 10-15 years…read more Greyhound has replaced many routes with Flix buses. I first took flix in 2021 or so from NYC to DC. what I remember was being dumped by a hotel downtown in the middle of the night. and the cabbies weren't working because it was a holiday. I also remember no or a very inadequate bathroom. long time ago though. Last week I wanted to go to Montreal. back 15 years ago I would take greyhound bus from Mt. Laurel (where I lived). and catch the midnight connect to Montreal. It was a real bus station where I could wait and where I park my car in the free and safe parking lot for a whole week, if needed. so I try to book a bus ticket to Montreal today- Greyhound Mt Laurel gone but Flix bus replaces them. so I get a Flix bus that leaves from Cherry Hill Mall where I take a taxi to because there's no place to park your car and stand around on the street corner wait like an idiot with 50 lbs of luggage. Sigh of relief. the bus came. but- coming home from Montreal- first, Flix scares the living crap out of me by sending me a form that i had to fill out to cross the border. turns out it didn't apply to me. but...then I arrive in NYC like 4:30 in the am two hours before expected on a Sunday morning. my connection bus doesn't come until 10 am. the 31st "station"in NYC is nothing but a strip of concrete to park the buses. so nothing open and 50 lbs of luggage to drag around. I bought a train ticket back today as far as being cost effective, seriously the round trip ticket from Southern NJ to Montreal was $318. wtf

The most Rudest, Disrespectful, Horrible Customer Service just for a cheaper bus!!!…read more They have a lot of different mixed up times as to when the bus Actually Leaves!!! When I called I was told the bus my ticket was for is leave 12noon turns out it left 10AM!!!! There's No Noon Bus!!!!!

I had a good experience with this bus company. I got my ticket the day before, and it was the…read morestandard price for Philly-NYC when purchasing online: $12.99. There was enough space in my 10 am bus on a Tuesday for most people to get their whole row, but I suppose that is highly dependent on the day and time. I found the bus to be clean, and the riders quiet and respectful. They do lose a star because the bus doesn't have any design on it and there's no company supervision/workers by it. Because I had purchased my tickets through Wanda Coach, I couldn't be sure which bus I was supposed to get on, and other passengers had told me this wasn't "the Wanda Coach bus." There were no workers outside the bus taking tickets and supervising the bags in the bottom of the bus. I was definitely uncomfortable leaving my bag out in the open in the middle of the street before the driver closed it up and we left. All in all, however, it was a pretty good deal, and we made it to Chinatown only a few minutes late because of NYC traffic!

Wow, I have never been on a better ride. Fun people, easy trip, so much to see. I gave them 5 stars!read more

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I am a budget traveler. When it comes to inflation, I look for alternative transportation. I…read moreusually rent a car from the airport. But not during car shortage. I chose train from the airport to Philadelphia Chinatown. This was a nice treat for me. I love how organized the signage and helpful employees to make sure I was not lost. The train arrival time on the display seem to be accurate to the minute. My first-time arriving Jefferson Station was trying to leave the platform after seeing so many exits. I used my GPS to direct me to the correct street for my final destination. Then, I asked a police officer on the street level to confirm my location. My second visit was me leaving town to the airport. I asked a gate person how to enter the terminal. She was super nice. No issues here. I just had to remember to lift my luggage so I don't get stuck in the turnstile to cause any embarrassing scene.

This train station has a beautiful tile mural and ticket vending machines, one of the very few…read moreSEPTA Regional Rail stations with such an amenity. The restrooms and elevators are very clean, but it sucks that you have to pay to use them. However, the automated announcements are often inaccurate. Hence, they should have human announcers in the station at all times when trains are running, not just during rush hour. Also, there are always a bunch of lights that are always flickering or burned out, and SEPTA never bothers to fix them or replace them.

What a fun visit to Philly! We came for a few days over my kids' spring break, and the tour bus…read morereally made our sightseeing a great experience. Nick was our tour guide, he was on the red bus, Philadelphia something that worked in conjunction with the Big Bus company. He was very knowledgeable, funny and really oriented us to the city. He answered all of our questions gladly and made great recommendations. Take this tour when you come, ride the whole thing to get the lay of the land and then go back around getting off stops you want to see

If youve never been to Philly I highly recommend this tour. We took this on the day we were…read moreplanning to visit things further away from our hotel and it allowed us to easily see everything! Ruth was a wonderful tour guide and we learned things we never would have if we wandered around by ourselves. They pair with the other big bus tour in town so you can hop on either one. So convenient and informative.

It's fine, just another train station. It's ascetically pleasing - very pretty and well doneread more

Um you guys what's with the hate ? This place has a transit gift store. Do you know how amazing…read morethis was for my transit obsessed son?? I mean he knows all the freaking trains and stops in Boston. When he knew we were traveling to a new city he had an agenda : ride the subway trains and buy the subway trains. AT THIS PLACE YOU CAN DO BOTH. There is even a trolley on the bottom floor that you can climb in and pretend to drive. At Christmas it was nicely decorated too. I don't think he will ever forget. We bought a bus , a girard green trolley and a subway (which happens to be the market line) We are enablers. If you are a train enthusiast , they sell $$$ model trains. And mugs that say I love trains ! And lots of other things. Oh and they have Thomas trains and a train table. I can't believe this place exists. MBTA get with the program.

Scammers, awful drivers, and liars working in support. Their driver almost caused multiple…read morecollisions on RT. 1, and reported it to them, but got hung up on after being told that the driver blamed everyone around him! I explained that I have a dash cam with 2K resolution, which is when their rep hung up! I would never trust this company and I'm glad Uber and Lyft are slowly putting them out of business.

Airport pickup from license TX-51789. I get in the cab, I'm giving the address and I get hit in…read morethe cheek by a moth. So, I exclaimed. He said I had an attitude. Did I want a ride, or did I want to sit around and look for a moth. I said I want to go. He said "i don't know, you seem like you have an attitude". I got out because I'm not going to be held hostage by a misogynist. This made him angry and he continued to yell at me that I had an attitude. Again, this was all because I exclaimed when smacked in the face with a moth inside a taxi, which made him threaten not to drive me because I "had an attitude". When I got out of the car, he continued to scream at me, so I told him I was reporting his behavior. He continued to follow and scream at me as I attempted to get in the next taxi, which led to the female taxi attendant at the airport having to redirect him while I l held my hand in front of my face l to show disengagement. This driver should be removed.

Due to the rain, I wasn't going to walk to Suburban Station to try to take the train to the…read moreairport, nor was I going to spend $166 for a sedan to take me to PHL from the hotel. Looks as though a cab was my only option. Since I wasn't sure on rates, I had seen (on another hotels site) that it was a flat $28.50 to go to the airport, but after calling 215getacab, the dispatcher quoted $32 give or take. He could have been more helpful, but technically he did answer my main question. As for the information online, I didn't know what an egress fee was, or information about the meters, etc. for this specific trip, so I just bit the bullet and managed to get one from my hotel. There is a hotel fee for about $3 which isn't terrible, but now I can see why people go around the corner to hail a cab themselves to avoid the fee. Kwame was my cab driver, and he was cool. We talked a little but mostly had the ride in silence which was fine with me. He did start the meter by accident, but I was charged a lesser fee once we arrived. I felt the trip was shorter than expected, as it's been so long since I've taken a lot of these roads, especially to the airport. Once we arrived, Kwame was kind to carry my bag to the curb under the overpass so it would stay out of the rain. I know some people had negative experiences here, but I'm pleased to say mine was the opposite. Thanks to Kwame and 215 for getting me safely to where I needed to go!

On 17 July 2026 approx 1300 cab number P-0428 overcharged us by $8 vs the airport to downtown…read moreestablished fixed rate, and denied the fixed rate applied because of traffic (which appeared to be fairly normal, and which is not listed as a reason to waive the rate). Not a lot of money, but dont like being cheated and dont like being BSed. I would avoid, or at least make the driver acknowledge the fee before considering using this company.

It's a fine stop. Handicap accessible which is nice, and can't be said for all the stops!read more

A station along the MFL/L line. And that's one of the problems--they're renaming the line, but…read morethere are references to both the old and the new names. Area around this station is sketchy. Lots of beggars and drug dealers.