Jen is AMAZING! So patient, kind, and A+ hospitality. Loved touring the building. Thank you, Jen!read more

Janie the former fill in manager when a staffing change was desperately needed and was made, was…read moreexcellent filling in, other than that, staff encounters are hard to get what you need although they all have pleasant and smiling for the most part --dispositions. One star shines: Jen is the very best and always has a moment and a smile and helping hand -- it's amazing she isn't in upper management, this is true talent! Once previous manager left it's been so much better but Janie who was filling in is no longer here and we will see how the third manager in one year does. Elevators consistently breakdown and some have been down for a few days. Air conditioning has always cooled the hallways and they now offer fresh hot Texas air which has increased heat and stiff air in hallways and elevators - fun for a luxury high rise living experience! Lack of staff means 20 minute waits for services like shuttle to and from legacy west. Doorman service is almost non existent since he is also needed to park cars, let guests up elevators, open storage, or run a task. Appliances for a luxury high rise include no gas cooktops, radiant cooktops, oldest side by side refrigerators, some refrigerators have bottom freezer but you need to rent a unit that already has it, which means --pay extra. Overhead lighting is outdated ugly light or a puck light. Need a close by parking space? Pay extra. Need to rent a conference room that "comes with the Amenities?" Pay extra. Need an extra fob for the elevator? Pay $100 extra. Need a working garage door opener replaced? You guessed it. $100. Need the maintenance staff to not enter unless given permission? Some residents report they have knocked then entered so fast, while they're dressing, or without authorizing to enter. Want to enjoy the pool on summer nights? Hope you're okay sharing it with cockroaches all over. Promised a deal when leasing only to find it changed and not receive the benefits that you were offered as a part is lease signing? Yep, you can find that here too. Overall the residents are nice and friendly but there is a high rise living vibe of a mix of residents anywhere you live, although the majority want to be friendly. Great pool as long as they're meeting Planos building code it's open. Great spa. Concierge night staff are incredible - however a rotating staff seems to be the result of ineffective leadership unable to retain good quality staff. There are some exceptional people. Need help getting leasing staff to comply with promises made or normal things you need? Upper management has recently taken a closed door, hands off approach. Need a new shower and appliances just keep asking and over time you might get it. Shuttle to legacy west? One shuttle on its last leg with no doors for windy days works and goes back and forth. Units are compact and pricy, dog park is nice when maintained clean. Resident events are typically a Friday early night for an hour sometimes two. A few events here and there in between. Most staff really try but many seem to have a hands are tied approach.

After visiting Origin at Frisco Bridges, I decided that it was definitely the place for me to be!…read more Aby Lindblom is my Leasing Agent, and she is terrific! The rest of the staff in the leasing office is just amazing! The property is beautiful, and the apartment I have selected to call home is exactly what I was looking for! Everyone I met during the leasing process was kind and knowledgeable, and their support in answering all of my questions was stellar. I am impressed by their professionalism, their attention to detail, and the condition of the property, and their wanting to ensure my move to Origin is done well and in the best possible way. I'm looking forward to my soon-to-be move!

Quite is the #1 reason I love the Original at Frisco Bridges. Amenities are great, both in and…read moreoutside of your apartment.

My son is a resident of this apartment complex. He has been a resident for over two years and says…read morehe really likes the apartment unit he is in. His apartment is spacious, has high ceilings and a wall of large windows that provide natural light during the daytime. The unit is equipped with a washer and dryer, built in entryway cabinets with a hall tree, and a wine fridge. The secondary bedroom has a large walk in closet and the bathroom has plenty of storage space. The kitchen has ample cabinetry and counter space for meal prep. The unit also has wood like flooring and stainless steel appliances. The master bedroom is roomy and has dual sinks and a large walk in shower. Waterford has many amenities such as two pools, two gyms, two game rooms, two meditation rooms, and two lounge areas equipped with coffee/hot chocolate machines. They have various monthly events such as breakfast tacos, bagels for brunch, and pool parties to name a few. The leasing agents are very attentive and any items that are broken are promptly repaired. Barbara is the leasing agent he has the most contact with and he says she is amazing at setting up events for the residents. In addition, he said having the Frisco Fresh Market close and open on Saturdays and Sundays is very convenient for him to visit for groceries and the like. He enjoys being close to downtown Frisco to be able to participate in the different events hosted at the soccer stadium and in Frisco Square. I wrote this review based on his experience with Waterford and the brief encounters I have had with the staff when I visit him. Overall he says he enjoys living there because of all of the events and activities. He higher recommends Waterford for individuals looking for a luxury apartment with awesome amenities and ambiance and one that is close to coffee shops, sporting venues, shopping and restaurants.

Went to visit the property in April. My wife and I loved everything about the property and had…read moretoured multiple apartments prior to touring Waterford. Let me just say this, none of the other properties we visited had anything on this property. No competition at all. We signed our lease a day after touring with Barbara. We were skeptical just like many other people are I'm sure when looking for a new place to live. But Barbara was amazing, there are plenty of reviews talking about how great she is. She exceeded all of our expectations and was the most personable person ever. She made us feel so much more comfortable; especially considering the fact that my wife and I are new to Texas in general. Thank you Barbara! 10/10 would recommend considering Waterford to be your next home and would recommend touring with Barbara.

My wife and I have lived in the community for two years. Overall, the community is just decent…read more From the outside, apartments are appealing and the pond is great to walk the path on a sunny day. However, a downside is the gate. The gate is always open. Anyone can drive in. In the two years I've lived here I've seen the gate closed a handful of times. An upside is, maintenance is super responsive and quick to address issues and honestly the best part of the experience but there were many wear and tears before/after moving in. Units are not updated, duck tape under the sink, and the A/C would stop working on occasion. Prices for a two bedroom was reasonable in 2020 when moving in but now that it has gone up to the price of updated units in more established towns, it's not worth it. Management is ok but I have had better experiences with other teams before. I have dealt with Manon often and she has been the most helpful, respectful, and communicative. Other members lacked in these characteristics. Lastly, the community only allows AT&T as your Internet service provider. AT&T does not offer fiber optics in this area so your selection of high speed internet is limited. Because of this, the internet will drop often and phone service is subpar even with other carriers.

The staff here is so amazing! Everyone is so nice! They really care about each resident and will…read morework with anyone that is looking to make Orion Prosper their new home. Angela made us feel so welcome! I love this place!

This place is terrible. It's going down the tank very quickly. The hallways stink . The doors to…read morehallways are broke . Pool isn't even available!!!!!! What a dump !!! Rent elsewhere!!!!

I have been a resident of the Central Square since May. Moved from California so did much of my…read moreprocess virtually. The location is great--right in Frisco Square and walking distance to downtown. The building is beautiful and my unit is awesome. The management team is fantastic--Joy is the best. And hands down the maintenance team are the MVPs. Dillon is a rockstar and the team is amazing. I HIGHLY recommend it.

This is a lovely small and quiet community My child and I…read morehave thrived here and she can walk to and from school. Lovely families and nice people.

Moved on 7/31 and so far very happy with the apartment and property. The location is great and…read moreprovides easy access to shopping and restaurants on Preston Rd, driving access to Dallas North and Sam Rayburn Tollways and the surrounding parks, trails and neighborhood in Chapel Creek are beautiful. For future residents, be warned that the apartment complex has no elevators whatsoever..so moving into a new unit on the 2nd or 3rd floor can be long and stressful! I ended up paying almost double for my movers since it took them so long to transport all of my boxes and furniture! Also for anyone with older or disabled family members, the lack of an elevator should be a big factor in your decision to move here. I would recommend asking a lot of questions before you move in...I was unhappy to find out that the apartment had no coat closet, even though the floor plan online looked like it did. I was never shown a real floorplan, only online images and never confirmed this information with the leasing specialist.

My husband and I recently moved into this property, and we absolutely love it! Ashley and Brenda…read morewere so kind and amazing throughout the entire process, which made our move-in so easy and stress-free. We truly appreciate all of their help and highly recommend this property!

Beautiful place to live! I love the neighborhood. Staff are professional but kind and friendly!read more

I love this apartment complex! The front office is amazing. Michelle is very friendly and helpful…read moreand made the move-in process easy. The mature landscaping is well maintained and the layout of the grounds makes it enjoyable and dog friendly. The experienced maintenance crew is very responsive. There is lots of reserved covered parking and at $25 per space is quite affordable. I was surprised at the convenience of the location with everything very close - from shopping, gym, pet supplies, banking, post office, gas, fast food, restaurants, auto maintenance, etc.

We moved from out-of-state to Greenhaven and all I can say is that it was such an easy process…read more We've been here a little over a month. Amanda & Michelle in the leasing office are so friendly and so responsive! They were able to accommodate an early move-in for us when schedules changed on our end. Since then, they are always so helpful when we chat with them if we have a question or need to stop by the office to grab a package. The same responsiveness and friendliness goes for the maintenance team. When we first moved in, Pete and the team made sure that everything was working properly. Any issue we've had since (very few and minor) they have been on it typically same day or within a day. The apartment and complex are beautiful and quiet for the most part! The gym and pool are amazing and clean. Also love our outdoor seating areas. We have reserved parking, so have no issues on that end. We'll often see many residents doing laps or out on their balconies. Friendly community! They host holiday events too which is so nice. I will say neighbors might get noisy once in a while but it never lasts long! Overall, Greenhaven has been a great place to call home.