went there to get help and they gave me what i needed free of charge great business super helpfulread more

Zero Stars - DO NOT BUY FROM HERE - NOT HONEST!!!!…read more I purchased a 2018 and the battery light kept coming on. I paid for the car and Yuri said, No problem we will fix this if any problems come up. Drove it home and again battery light came on again. They said they had an expert wiring tech and he will fix it this time!!!!! He said vehicle needed an alternator. Ok, got it back and battery light came on again after a couple of weeks. As I was driving to Wisconsin the wrench light came on and car would not run until the issue was fixed!!! I waited 4 hours for tow and I was in Wisconsin! My mechanic said a used aftermarket alternator was installed without the proper codes and vehicle shuts down!! $1600 repairs and was told bring it it. BRING IT IN, I WAS STALLED AND ENDED UP WITH A $2200 bill because of towing!!! Go to a reputable dealer for a car - I would not trust them since they did not keep thier PROMISE.

I've bought 2 vehicles from this place and they were both a good deal and smooth transactions .read more

It's this simple. You know it's a used car....it's like playing roulett! But let me tell you about…read moreRetek. I met Debbie when my son was looking for a car and nooone rushed me whatsoever. I went in and Debbie said all the cars are unlocked.....no one following us like a shadow telling me everything, they think,I want to hear. This is my kind of place! Year later I needed a car. I researched for hours everyday looking for a vehicle which I didn't know what to pick or what I really wanted. Retek had 8 vehicles I was very interested in where as everyone else might have caught my attention with ONE! Bought a solid car from them. Including the front end work Debbie had done on it. Over $1,400! It wasn't an expensive car but she sure is perfect! Shop here, Debbie is an honest seller.

Dishonest, scammy dealership. They lied multiple times and got caught out for every single lie…read more I was looking at a Miata, they didn't disclose it was a salvage title, say it is perfect condition, no damage that "needs nothing. Pre purchase inspection states multiple body damage, rotor and brake pad were so thin that the shop doesn't recommend me driving it home. The engine was also knocking/ticking loudly when cold and warm (timing chain). They will happily sell you an overpriced deathtrap and lie to your face about it. Don't waste your time and money.

On January 31, 2025, we purchased a car from the dealership Darts Motors. At first, everything…read moreseemed fine, but just three months later, a serious issue appeared -- an error related to the oil level or pressure. This problem has been recurring approximately every two weeks, which raises serious concerns about the vehicle's technical condition. We contacted the service center, but received no clear explanation or effective solution. It feels like once the sale is complete, the customer is forgotten and no one takes responsibility for the condition of the vehicle sold. We expected a much higher level of service and accountability. At this point, we are very disappointed and cannot recommend this company to other potential buyers.

No oil change should have me waiting over 2 hours. I had a 10am appoint. I could maybe maybe see…read moreit if i was awalk in. Needs to step it up. I'm noticing a difference since the recent management change. 2 hours 20 min so far and still waiting. UPDATE: 1/12/2026 Updated from 2 to 3 stars. Upon further review, this was a shared issue. I had been recently getting spam calls from collectors. I made an appointment on the Toyota app and then later got a call to confirm. I thought it was another spam call and didn't know it was Toyota service calling to confirm. So I blocked the number (now it is unblocked FYI). But that action caused me to miss the text and a call that the service tech made while I was waiting. So blocking the number thinking it was a spam call was me causing part of this issue. The service department used to come up to me in the waiting room or call my name. Since that didn't happen, I think part of this was on them. So we both contributed to this. Given that, I bumped the star up from 2 to 3. Also kudos to the representative who called me to check up on this. They really do care about this issue. They are using the Kaizen method to improve and wanted to touch base to get that information. Looks like the service ticket was closed about an hour after I checked in. I waited 2.5 hours because of the blocked number and also because nobody came to get me. Water under the bridge. I went from Jeep to Toyota for the quality. So I need a good partner to keep my car alive. That means the service department. Thanks for checking up on me and I'm sorry that I caused part of it.

This place is a joke. Ever since the new owners took over it's been terrible. I've been doing…read morebusiness with this dealership since 2011. Never had any issues. I've bought and sold multiple vehicles from this dealer. Back in January I brought my car in for an oil change which took over an hour and a half. When I went to say something the service manager gave me my keys and said I'll take care of the bill. I thought it was a nice gesture until I drove my car at night and noticed my headlights were pointed towards the ground and I could barely see ahead of me. When I finally got around to readjusting my headlights I noticed the passenger headlamp assembly completely broken. All mounts were broken. I hand wash my car all the time in the summer so I know for a fact that was never broken. When hand washing my car in the spring I noticed hundreds of stress cracks in my paint, on my bumper, just below the passenger headlight. Toyota hit something with my car and tried to hide it. They even adjusted my driver side headlight to match the broken passenger headlight. This dealership is the only place I take my car so I know they did it. When I called the general manager and asked if there were cameras in the service area he said he would check and call me back. Of course he never called me back. It's crazy to think they would risk losing a customer over a $300 headlamp. Do not do business with this very unprofessional company. My parents also just bought a brand new RAV 4 and they added something that my parents never agreed to. They were able to get a hold of the owner and a check was cut to make it right but because of their shenanigans they lost another customer. It's business decisions like this that make car buying so miserable. Stay away from this dealership. Nothing but sc artists.

If I could put negative I would. Bought a raptor in August 2024. Since then we have had to put in a…read morenew transmission, shocks, struts(all the way around)sway bar, u joins, transfer case(wrong one was on there), rack and pinion, tie rods, front drive shaft, back drive shaft and new defrost motor and flaps. The transmission/drive shaft went out In November of 2024. Don lied to me and when I called him he said "I got a guy". The heck with doing any type of business with them unless you want an addition 20k I repairs on top of what you paid for the vehicle. -10 stars for me!!!

The lady that talks over the phone has a attitude 24/7 every time we get over the phone she is very…read morerude very unprofessional lost a customer for sure and that lady need to get checked I don't know why she screaming at her elder people .

My husband and I drove from Chicago to Cooper Motors in Hanover, Pa, to buy a 2016 Navigator based…read moreon emails, pictures, and conversations with Doug Cooper. My car had a flat tire 20 minutes before we reached Cooper Motors! Thanks to Doug and the service team, my husband bought a gorgeous Navigator sight unseen for a great price and I had new tires put on my Prius. Doug even supplied dog treats for our dog, Santi! A big "Thank You" to Cooper Motors from Chicago.

Company advertised rims and tires for sale. Verified they were there and available. They sent…read morepictures. When I arrived (1 1/2 hour drive) they were no where near what was advertised and sent in the pictures. No apologies, just a - I don't know how he got that wrong! What a joke. I offered to still buy them even though the tires were shot, but they would not offer a discount or anything. What a waste. Steer clear. What a joke and still no response from the guy I was dealing with that set up the initial purchase (Trevor)

Hidden gems literally around every corner!!! American classics, movie classics, a military…read morehomage... Americano around every turn for kids and adults!!!! Not to mention a killer antique mall in same parking lot!

I don't know where these negative reviews are coming from, but we felt totally at home here…read more NOBOBY was hounding us or pressuring us into buying a car. All the vehicles were clearly marked with a detailed description and pricing. No pushy, boisterous used car salesman approach was evident. Plenty of salespeople in their offices along the back wall. You could eat off the vehicles they were so clean and polished to perfection. They were totally renovated inside and out. Beautiful top notch, outstanding vehicles. You couldn't ask for better! Highly recommended!